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Brunei Guest Services Information

8 September 2021, 1:25 PM

Following the announcement of enhanced local restrictions within Brunei, please be advised RB Plaza Office will be closed to walk-in guests with immediate effect and RB Airport Service Centre remains closed.

The RB Customer Service Centre Call Centre will operate on reduced operating agents and are available Monday to Saturday from 8am to 5pm, Sunday from 8am to 1pm.

Guests can opt to leave a voice message for our agents to call back once they are available or alternatively email us at [email protected]. Our guests’ understanding and support is valued through the period of temporary working measures.