Frequently Asked Questions

Personal Device Entertainment

Who can use our in-flight entertainment?

All travelers with a WiFi-enabled computer, tablet or handheld device onboard selected Royal Brunei Airlines operated flight.

Which devices/browser are supported?

  • iOS:  Safari and Chrome browsers on iOS 10.X, 11.X and 12.X
  • Android: Chrome and Firefox browsers on Android OS 7.X, 8.X and 9.X.
  • MacOS:  Chrome and Firefox browsers on OS X 10.12, 10.13 and 10.14
  • Windows 7, 8 and 10:  Chrome and Firefox browsers

Not yet supported: Windows Phone & Surface, 64-bit browsers, and e-readers (Kindle, Nook)
While other device/operating system/browser combinations may be compatible with RB Impian, the combinations shown above have been thoroughly tested as they are the most common device combinations used

Is internet connection required to access the content?

The content lives onboard our aircrafts on a server. Guests will be able to access the content via the aircraft’s wireless network.

How do guests view the content?

Once we reach 10,000 feet, the RB Impian system and its content will become available for access. Please ensure you have enabled WiFi on your device and have connected to the RB Impian wireless network. Once you have completed these steps, just open your browser (see compatible devices above) and enter any web address. You will automatically be redirected to the RB Impian Login Page.

What is the RB Impian Player?

Movie and TV titles require a one-time download of the RB Impian player application on Android and Apple Phones and Tablets.
While the RB Impian Player is available for download from the onboard server for Android devices, this option cannot be made available for Apple devices.
We recommend you to download it prior to your flight – either at home or in the airport.

Apple iOS Users – iPad, iPhone and iPod

The RB Impian player is available for download at the Apple App Store, which requires internet connectivity. The app must be downloaded before your flight to enjoy Inflight entertainment onboard.

Where can I see a list of movies & TV shows available onboard?

The list of available Movies & TV shows is featured in our Impian Magazine, available on board on aircraft or you can visit our Impian.

Can the content continue to be viewed after the flight has landed?

No. The content is only accessible above 10,000 feet.

Is there a way to block children from watching certain types of content?

No. All content is available for all users.