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IATA Travel Pass

Royal Brunei Airlines (RB) joins a growing list of airlines around the world to trial the IATA Travel Pass app developed by the International Air Transport Association (IATA). The mobile app enables RB guests to securely and conveniently verify that they meet COVID-19 health requirements for their journey, create a digital health credential which will link guests’ test results, proof of vaccination and travel information to their verified identity and aims to pre-validate guests prior to arrival at airports in order to make airline and security processes faster.

You are eligible to use the IATA Travel Pass App during the trial period, 8 to 28 November 2021, if you are travelling from:

  • Singapore to Brunei
  • Kuala Lumpur to Brunei
  • Melbourne to Brunei
  • London to Brunei

Activate your IATA Travel Pass

Step 1

Download the IATA Travel Pass app and Register

 Apple Registration Code: 982594

 Google Registration Code: 787350

 

Minimum of iOS 13.2 or above and Android 6.0 (API level 23) or above

Step 2

Create a digital identity and a digital passport for yourself by following the prompts on your device. Your verified digital credential is stored on your phone, and you are ready to use your digital passport.

Step 3

Retrieve your Royal Brunei Airlines flight from the My Flights menu, then view the travel requirements for your journey.

Step 4

Find your nearest appointed clinic/laboratory on the IATA Travel Pass app and contact them to schedule for a COVID-19 Polymerase Chain Reaction (RT PCR) test.

Before going to your test appointment, download the IATA Travel Pass app and create your digital identity. Upon arrival at the test location, guests must inform the Lab Agent that they are participating in the IATA Travel Pass trial

Guests are reminded to bring their physical passport with them to the test location for their appointment.

Step 5

Once your COVID-19 Polymerase Chain Reaction (RT PCR) test results is ready, you will receive a notification and the result will be available* on the IATA Travel Pass app.

*Your COVID-19 Polymerase Chain Reaction (RT PCR) test results will not be available through the IATA Travel Pass app if: (1) your digital identification was not verified at the appointed clinic/laboratory or (2) you have taken the RT PCR test at a clinic/laboratory that is not included in the list of appointed clinic/laboratory.

Step 6

Once IATA Travel Pass app verifies all your information against the travel requirements, it issues an “OK to Travel” screen if all requirements are met.

Frequently Asked Questions (FAQs)

1. What is IATA Travel Pass?

IATA Travel Pass is a mobile application that helps travellers to store and manage their verified certifications for COVID-19 tests or COVID-19 vaccines. It is more secure and efficient than current paper processes used to manage health requirements. This will be important given the potentially enormous scale of testing or vaccine verifications that will need to be securely managed. 

2. How does IATA Travel Pass work?

IATA Travel Pass will help people to travel with ease while meeting any government requirements for COVID-19 tests or vaccinations. The IATA Travel Pass has four open and interoperable modules which together create the end-to-end solution. IATA Travel Pass incorporates:  

  1.  Global registry of health requirements – enables travellers to find accurate information on travel, testing and vaccination requirements for their journey.  
  2. Global registry of testing / vaccination centers – enables travellers to find testing centers and labs at their departure location which meet the standards for testing and vaccination requirements of their destination. 
  3. Lab App – enables authorized labs and test centers to securely share certified test and vaccination certificates with travellers.  
  4. Contactless Travel App – enables travellers to (1) create a ‘digital passport’, (2) receive test and vaccination certificates and verify that they are sufficient for their itinerary, and (3) share test or vaccination certificates with airlines and authorities to facilitate travel. This app can also be used by travelers to digitally manage their travel documentation throughout their journey for a seamless travel experience 

3. Who can use the IATA Travel Pass?

Royal Brunei Airlines guests travelling between 8 to 28 November 2021 (inclusive) from the following eligible routes will be eligible to use the IATA Travel Pass app. 

Eligible routes: 

  • Singapore to Brunei 
  • Kuala Lumpur to Brunei 
  • Melbourne to Brunei 
  • London to Brunei 

4. When can I use the IATA Travel Pass?

RB will be participating in a trial period from 8 to 28 November 2021. During this period, IATA Travel Pass will be available for guests travelling from Singapore, Kuala Lumpur, Melbourne and London to Brunei. 

5. How much does it cost to use the IATA Travel Pass app?

The IATA Travel Pass app is free to use. However, travellers are responsible for any cellular and/or data download charges incurred by your provider. 

6. What do I need to do to use IATA Travel Pass?

Step 1: Download the IATA Travel Pass app onto your device and register.  

Apple Registration Code: 982594 
Android Registration Code: 787350 

Step 2: Create a digital identity and a digital passport for yourself by following the prompts on your device. Your verified digital credential is stored on your phone, and you are ready to use your digital passport. 

Step 3: Fulfil all entry and exit requirements of your departing and arriving country. 

Step 4: Once all requirements are fulfilled, the IATA Travel Pass app issues an “OK to Travel” status on app. 

7. Can all travel requirements be completed using the IATA Travel Pass app?

No. The IATA Travel Pass app helps travellers store and manage their verified certifications for COVID-19 tests or COVID-19 vaccines. Guests are still required to comply with and obtain appropriate documentations for all travel requirements and regulations imposed by the government of the departing and arriving countries.  

8. If I am using the IATA Travel Pass app, do I still need to provide printed originals or verified copies of all necessary documents and approvals?

Yes. RB advises all travellers to have all necessary documentation and approvals with them while they are travelling. You may be requested to show these documents when entering your destination country. 

9. I am travelling with my family. How can I use the IATA Travel Pass?

Each traveller will be required to create a digital identity and digital passport using their own device. Unfortunately, travellers without their own device will not be able to use the IATA Travel Pass app.  

International Air Transport Association (IATA) has formed an industry working group to explore how to make the process as seamless and efficient as possible for families. 

10. Where can I find the list of appointed clinics / laboratories?

You can find the list of appointed clinics/laboratories in IATA Travel Pass app. Contact your nearest clinic/laboratory directly to make an appointment for your COVID-19 Polymerase Chain Reaction (RT PCR) test.

11. What are the minimum device requirements to use the IATA Travel Pass app?

Apple / iOS users: Minimum of iOS 13.2 or above 

Android user: Android 6.0 (API level 23) or above 

12. How will the various stakeholders (e.g. airlines, immigration, airports, etc) needing access to the testing and vaccine data be able to access it?

Verified certificates for COVID-19 tests or vaccinations will be stored on the traveler’s phone. When needed, the traveler will be prompted to release their certificates to authorities and other stakeholders. If the passenger chooses to do so the data is sent by them from their phones directly to the other entity. Travellers always remain in control of their data with their privacy protected. 

13. Can someone access my data without my authorization?

No. You will always remain in control of your data with your privacy protected.The IATA Travel Pass does not store any data centrally. It simply links entities that need verification (airlines and governments) with the test or vaccination data when travellers permit. No verification will go to an airline or a government without the authorization of the traveler. 

14. Why is my COVID-19 Polymerase Chain Reaction (RT-PCR) test result not showing on the IATA Travel Pass app?

There are a few reasons why this may have happened: 

  1. Your digital identification was not verified at the appointed clinic/laboratory. Upon arrival at the test location, guests must inform the Lab Agent that they are participating in the IATA Travel Pass trial; or  
  2. You have taken the RT-PCR test at a clinic/laboratory that is not included in appointed clinic/laboratory list.