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RB News

RB Flight BI003 Delayed baggage arrival

8 January 2019, 4:21 PM

Due to adverse weather conditions, a number of checked-in bags on Royal Brunei Airlines flight BI003 from Bandar Seri Begawan to London on 08th January 2019 have been off-loaded to ensure compliance with aircraft weight limitations.

All guests whose baggage is delayed from the flight will be notified upon arrival by our team. Our team are currently working to ensure that all baggage will safely reach their respective owners as soon as feasible.

Please contact our RB London Customer Service Centre at +44 207 584 6660 for further information.

Safety and security of our guests is of paramount importance to RB and we would like to sincerely apologise for the inconvenience caused.