RB News

15 February – Update on Coronavirus (COVID-19)

15 February 2020, 10:18 AM

1st Published – 31 Jan

2nd revision – 6 Feb

Royal Brunei Airlines (RB) is closely monitoring the development of the coronavirus in China and around the network and the directives from the World Health Organisation (WHO) and the different Government Agencies in China, Brunei and other Countries we serve. The safety of our crew and guests is our highest priority. We are working closely with the authorities to take measures to minimise the spread of the coronavirus and taking proactive measures for our guests and crew.

This includes proactive screening of the guests on the ground, safety measures to be taken by crew and guests on ground and in air. We also have in place a set of standard operating procedures to handle each flight, various inflight medical emergencies, including potentially infectious diseases. Any unwell guests will be attended to by relevant medical authorities immediately after the aircraft lands.

In case of symptoms suggestive to respiratory illness before or after travel, travellers are encouraged to seek medical attention and share travel history with their health care provider.

Royal Brunei Airlines assures that the safety and wellbeing of our guests and our operating Crew is our highest priority. RB is complying with advice and regulations from the local government, China Civil Aviation Authority, global and local health authorities, including the World Health Organisation.

RB guests who are in China are advised to abide by announcements made by the Government and health authorities, and to contact their respective diplomatic missions in mainland China for assistance.

RB is closely monitoring this situation and will provide further updates to the latest developments on this matter as appropriate. Follow RB on Twitter (@royalbruneiair) and Facebook for the latest updates, or flyRB.com or contact our customer service centre (+673 2212222) or local RB offices.

Guests are also encouraged to check their flight status.

For more information, please visit Brunei Darussalam’s Ministry of Health updates on Novel Coronavirus (2019-nCoV)

The International Air Transport Association (IATA) has published a comprehensive latest list for travel restrictions imposed by the various Countries. Additional information can be found at: https://www.iatatravelcentre.com/international-travel-document-news/1580226297.htm