Royal Brunei Airlines (RB) has introduced RB Upgrades – a new feature on flyroyalbrunei.com which allows RB’s economy class passenger holding eligible tickets to make an offer for an upgrade to a business class seat. This nifty new feature is available online from 15th December 2016 for flights beginning from 20th December 2016 onwards.
With RB Upgrades, economy class passengers that purchase their tickets online will receive an email invitation to make an offer for an upgrade to business class. Passengers whose offers are accepted will then receive an email notification between 96 to 24 hours prior to their flight departure asking them to make payment to confirm their purchase. If a passenger’s offer is not successful, they will not be charged.
“The introduction of RB Upgrades provides a great opportunity for our economy passengers to enjoy RB’s renowned business class experience. This is part of RB’s on-going initiative to surprise and delight our passengers” said Karam Chand, RB’s CEO.