{"id":43501,"date":"2026-03-02T12:25:30","date_gmt":"2026-03-02T04:25:30","guid":{"rendered":"https:\/\/www.flyroyalbrunei.com\/japan\/help-support\/frequently-asked-questions\/stay-in-empire-with-rb-faqs\/"},"modified":"2026-03-11T10:56:51","modified_gmt":"2026-03-11T02:56:51","slug":"stay-in-empire-with-rb-faqs","status":"publish","type":"page","link":"https:\/\/www.flyroyalbrunei.com\/japan\/en\/help-support\/frequently-asked-questions\/stay-in-empire-with-rb-faqs\/","title":{"rendered":"Stay in Empire with RB FAQs"},"content":{"rendered":"

[vc_row][vc_column][vc_custom_heading text=”Stay in Empire with RB” font_container=”tag:h3|text_align:left|color:%23695a47″ use_theme_fonts=”yes” css=””][vc_empty_space][vc_custom_heading text=”Airport Transfer” font_container=”tag:h3|text_align:left|color:%23695A47″ use_theme_fonts=”yes” css=””][vc_toggle title=”What is the cost of an airport transfer?” style=”arrow” css=””]The saloon car airport transfer is BND 44* per journey.<\/p>\n

The luxury car airport transfer is BND 77* per journey.<\/p>\n

*Inclusive of 10% service charge.<\/h6>\n

[\/vc_toggle][vc_toggle title=”How many passengers can the saloon car\/ the luxury accommodate?” style=”arrow” css=””]Both car accommodates two to three guests, depending on luggage.[\/vc_toggle][vc_toggle title=”Are airport transfer rates charged per journey or per person?” style=”arrow” css=””]Rates are charged per journey.[\/vc_toggle][vc_empty_space][vc_custom_heading text=”As Directed Chauffeur Service (Private Car Hire)” font_container=”tag:h3|text_align:left|color:%23695A47″ use_theme_fonts=”yes” css=””][vc_toggle title=”What are the saloon car\/ the luxury car rates for chauffeur service?” style=”arrow” css=””]BND 115.50* for three hours and BND 275* for up to ten hours.<\/p>\n

BND 214.50* for three hours and BND 605* for up to ten hours.<\/p>\n

*Inclusive of 10% service charge.<\/h6>\n

[\/vc_toggle][vc_toggle title=”How many guests can these vehicles accommodate?” style=”arrow” css=””]Both saloons and luxury vehicles fit two to three guests, depending on luggage.[\/vc_toggle][vc_empty_space][vc_custom_heading text=”Accommodation” font_container=”tag:h3|text_align:left|color:%23695A47″ use_theme_fonts=”yes” css=””][vc_toggle title=”How will I know if my booking at Empire Hotel has been confirmed?” style=”arrow” css=””]You will receive an email confirmation from RB Call Centre with the details of your room booking.[\/vc_toggle][vc_toggle title=”How can guests check the price for additional nights?” style=”arrow” css=””]Additional night rates are listed on the Empire’s website.<\/a><\/p>\n

Room only rates are subject to a 10% Service Charge.[\/vc_toggle][vc_toggle title=”Are room rates inclusive of breakfast?” style=”arrow” css=””]No. Rates shown are room-only.[\/vc_toggle][vc_empty_space][vc_custom_heading text=”Hotel Breakfast” font_container=”tag:h3|text_align:left|color:%23695A47″ use_theme_fonts=”yes” css=””][vc_toggle title=”What are the breakfast hours?” style=”arrow” css=””]Breakfast is served daily from 6:30a.m. to 11:00a.m.[\/vc_toggle][vc_toggle title=”What is the breakfast price?” style=”arrow” css=””]BND 30.80 per adult. Children (12 years and below) receive a 50% discount.[\/vc_toggle][vc_empty_space][vc_custom_heading text=”Facilities at The Empire” font_container=”tag:h3|text_align:left|color:%23695A47″ use_theme_fonts=”yes” css=””][vc_toggle title=”What facilities are highlighted?” style=”arrow” css=””]Guests can enjoy the Golf Course and Spa.[\/vc_toggle][vc_toggle title=”Are golf and spa services charged separately?” style=”arrow” css=””]Yes. Charges vary based on selected services.[\/vc_toggle][vc_empty_space][vc_custom_heading text=”Check-In & Check-Out” font_container=”tag:h3|text_align:left|color:%23695A47″ use_theme_fonts=”yes” css=””][vc_toggle title=”What is the check-in time?” style=”arrow” css=””]Standard check-in is 2:00 PM.[\/vc_toggle][vc_toggle title=”What is the check-out time?” style=”arrow” css=””]Standard check-out is 12:00 PM.[\/vc_toggle][vc_toggle title=”Are early check-in or late check-out options available?” style=”arrow” css=””]Yes, subject to availability. Additional fees may apply.[\/vc_toggle][vc_empty_space][vc_custom_heading text=”Stay Flexibility” font_container=”tag:h3|text_align:left|color:%23695A47″ use_theme_fonts=”yes” css=””][vc_toggle title=”Can guests choose which night to stay at The Empire?” style=”arrow” css=””]Yes. Guests may stay on any night of their choice, with no restrictions.[\/vc_toggle][vc_empty_space][vc_custom_heading text=”Blackout Periods” font_container=”tag:h3|text_align:left|color:%23695A47″ use_theme_fonts=”yes” css=””][vc_toggle title=”Are there blackout dates?” style=”arrow” css=””]No blackout dates has been advised to date.[\/vc_toggle][vc_empty_space][vc_custom_heading text=”Cancellation Policy” font_container=”tag:h3|text_align:left|color:%23695A47″ use_theme_fonts=”yes” css=””][vc_toggle title=”Is there any cancellation fee?” style=”arrow” css=””]Cancellations must be informed to RB\/GSA offices or directly to the hotel at least 48 hours before arrival in Brunei (BWN). Late cancellations may result in charges.[\/vc_toggle][vc_empty_space][vc_custom_heading text=”No-Show Policy” font_container=”tag:h3|text_align:left|color:%23695A47″ use_theme_fonts=”yes” css=””][vc_toggle title=”Is there a no-show fee?” style=”arrow” css=””]A no-show charge may apply depending on booking terms. Guests should refer to their reservation conditions or confirm with RB\/GSA or the hotel.[\/vc_toggle][\/vc_column][\/vc_row][vc_row][vc_column][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_row][vc_column][vc_custom_heading text=”Stay in Empire with RB” font_container=”tag:h3|text_align:left|color:%23695a47″ use_theme_fonts=”yes” css=””][vc_empty_space][vc_custom_heading text=”Airport Transfer” font_container=”tag:h3|text_align:left|color:%23695A47″ use_theme_fonts=”yes” css=””][vc_toggle title=”What is the cost of an airport transfer?” style=”arrow” css=””]The saloon car airport transfer is BND 44* per journey. The luxury car airport transfer is BND 77* per journey. *Inclusive of 10% service charge. 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