RB News

Apple 15-inch Macbook Pro Guidelines for Use on Royal Brunei Airlines

27 August 2019, 2:46 PM

Apple has recently announced that the battery for some older generation 15-inch MacBook Pro units may overheat and pose a fire safety risk, resulting in a battery recall for affected devices.

As a safety and precautionary measure, Royal Brunei Airlines restricts the use of all models of 15-inch Macbook Pro on board all Royal Brunei Airlines (RB) flights with immediate effect unless information is provided to verify the laptop is not an affected model of the Macbook Pro Battery Recall Program. Affected models were sold primarily between September 2015 and February 2017, to verify if your device is affected by this recall, please visit: https://support.apple.com/en-gb/15-inch-macbook-pro-battery-recall. The device may be permitted for use in-flight if guests provide proof of verification. This could include a purchase receipt outside the period of affected models, proof of replacement batteries or a screenshot from the Apple dedicated support site showing the laptop is not under the affected serial number range.

Guests with a 15-inch Macbook Pro laptop that do not have a proof of verification shall only carry the device as cabin baggage (hand-carry). However, the device must be turned off, needs to be protected from accidental activation (disabling any features that may turn it on) and charging the laptop in-flight is prohibited at all times. Guests are also advised to inform cabin crew immediately if their device is damaged, hot, produces smoke, is lost or falls into the seat structure.

We would like to advise RB guests on connecting flights to check their respective interline and airlines’ regulations on the carriage of affected Macbook Pro laptops on other airlines.

RB’s utmost priority is the safety of our crew and valuable guests. This safety notice will remain in force unless revoked or suspended by the Director of Civil Aviation, Negara Brunei Darussalam.