- Members who purchase an RB Flexi ticket either from Royal Brunei Airlines or their preferred travel agents are eligible to redeem a Flight Upgrade Award.
- Upgrade awards are based on one way travel
- If a member would like to redeem an upgrade award for a return journey, the miles redeemed will be double of the one way miles required.
- Members must submit the Flight Upgrade redemption request a minimum of five (5) working days prior to date of departure.
- All applicable charges including airport taxes are to be borne by the passenger and to be paid upon issuance and collection of ticket.
- Flights operated for Royal Brunei Airlines by its codeshare partners are not eligible for award redemption.
- No show fee applies.
