{"id":10625,"date":"2018-09-24T07:58:49","date_gmt":"2018-09-24T07:58:49","guid":{"rendered":"http:\/\/www.flyroyalbrunei.com\/taipei\/?page_id=10625"},"modified":"2018-10-16T07:13:29","modified_gmt":"2018-10-16T07:13:29","slug":"travel-insurance-old","status":"publish","type":"page","link":"https:\/\/www.flyroyalbrunei.com\/taipei\/zh\/book-manage\/travel-insurance-old\/","title":{"rendered":"Travel Insurance Old"},"content":{"rendered":"

[vc_row parallax=”content-moving”][vc_column][vc_column_text]The feeling of safety as you board your flight is of utmost importance to us at Royal Brunei Airlines. The travel insurance policy provides coverage in cases of unforeseen circumstances, for instance, emergency medical treatment or cancellation or shorten your trip, as well as coverage for the loss or delay of your baggage. Read the FAQs below for more details.[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=”faq-content app_sec travel_inc_purcsh”][vc_column][vc_custom_heading text=”Travel Insurance Purchase” font_container=”tag:h4|text_align:left” use_theme_fonts=”yes”][vc_toggle title=”Who can purchase this travel insurance?” style=”arrow” open=”true”]<\/p>\n

The policy is available to any resident of Brunei traveling internationally.<\/p>\n

[\/vc_toggle][vc_toggle title=”Are ‘business travellers’ eligible to purchase this travel insurance policy?” style=”arrow” el_class=”ul_lispecial”]Yes. Our travel insurance plan is designed for both leisure and business travellers alike.[\/vc_toggle][vc_toggle title=”Is there an age limit to purchase this travel insurance?” style=”arrow”]There is no age restriction to purchase the Travel Protector Travel Insurance policy. However please refer to the terms and conditions of the policy for detailed benefits in respect of children (including infants) aged under 18 years or adults aged over 70 years.[\/vc_toggle][vc_toggle title=”Can the policy be issued after the journey has already commenced?” style=”arrow”]<\/p>\n

All of our policies are designed to only be taken out before your travel.<\/p>\n

[\/vc_toggle][vc_toggle title=”Is it possible for more than one policy to be issued for the same trip?” style=”arrow”]Each person is entitled to ONE policy only. The policy may include multiple people, but each person is to be insured by no more than ONE policy for their trip.[\/vc_toggle][vc_toggle title=”Once the online application has been completed, what happens next?” style=”arrow”]After the premium has been paid by credit\/debit card, a confirmation email comprising of the Certificate of Insurance and Policy Wording will be sent to you immediately. The Certificate of Insurance contains your policy number that you must quote every time for us to render assistance promptly.[\/vc_toggle][\/vc_column][\/vc_row][vc_row el_class=”faq-content app_sec travel_inc_purcsh”][vc_column][vc_custom_heading text=”Travel Insurance Coverage” font_container=”tag:h4|text_align:left” use_theme_fonts=”yes”][vc_toggle title=”When does this travel insurance policy commence?” style=”arrow” open=”true”]<\/p>\n

Trip cancellation and Trip Postponement cover commence 30 days prior to your scheduled departure. Cover for both benefits expire at the moment of your scheduled departure. The cover for all other benefits begins on the departure date set out on your certificate of insurance.<\/p>\n

[\/vc_toggle][vc_toggle title=”Is my travel insurance cancelled automatically after I cancel my travel arrangements?” style=”arrow” el_class=”ul_lispecial”]Your travel insurance will not be automatically cancelled. Please contact us at 801 3008 during office hours to make amendment\/cancellation on your travel insurance policy. Kindly take note that you can cancel your travel insurance policy but all premiums paid are completely non-refundable since the policy provides benefits if you have to cancel your trip due to certain reasons.[\/vc_toggle][vc_toggle title=”If my travel dates are delayed, how can my insurance cover be postponed?” style=”arrow”]The traveller that is requesting the policy postponement must immediately notify us by email at\u00a0bntravelsales@allianz-assistance.com.sg<\/a>. In order for postponement to be granted this email must be received and acknowledged by us before the original planned departure date. As long as no claim has been submitted, we will send to you an email with a new policy certificate based on your revised travel details. Please also be advised to review your policy first before requesting a policy postponement because your travel insurance policy provides benefits if you have to postpone your trip due to certain reasons.[\/vc_toggle][vc_toggle title=”If the journey ends earlier than previously planned, will a partial refund of my insurance premium be given?” style=”arrow”]<\/p>\n

Sorry, but no. Once your journey begins, we will not refund any part of the premium.<\/p>\n

[\/vc_toggle][vc_toggle title=”Can I cancel this travel insurance if I can\u0092t make the trip?” style=”arrow”]Please contact 801 3008, during office hours. You can cancel your single-trip travel insurance policy but any premiums paid are completely non-refundable.[\/vc_toggle][vc_toggle title=”What would happen if I suffer an accident or fall ill during the trip?” style=”arrow”]This travel insurance policy entitles the person to medical assistance and cover for the expenses incurred during the subsequent medical treatment. Please call us immediately at 801 3009 should you have a medical problem whilst overseas (you can make a collect call to reverse charges for emergency assistance). You are free to choose your medical advisor or an approved medical advisor can be appointed by us.[\/vc_toggle][vc_toggle title=”What is a ‘pre-existing medical condition’ and will it be covered under the policy?” style=”arrow”]Pre-existing means:<\/p>\n