Royal Brunei Airlines, the country’s flag carrier, was established on 18 November 1974 as an independent corporation wholly owned by the government of Brunei Darussalam. The maiden flight took off from Bandar Seri Begawan to Singapore on 14th May 1975. The Company has grown in leaps and bounds since then, winning awards and accolades and achieved a four-star airline ranking in 2018.
From our hub in Bandar Seri Begawan, we proudly serve as a full-service carrier, catering to the needs of our passengers throughout the years. With our commitment to excellence, we offer competitive fares alongside complimentary meals, baggage, and entertainment, ensuring a comfortable and enjoyable travel experience for all our valued guests.
The Safety of our flights, guests and people is our main priority, and we never compromise on it. We deeply value the well-being of our people, our community, and our planet.
At Royal Brunei Airlines, we recognize the importance of staying ahead of the curve. As such, we are continuously transforming ourselves to ensure we are well positioned for the future. The growth in the middle-class population and rising disposable incomes have opened new and exciting opportunities for us and the tourism industry. We embrace these changes, leveraging them to further enhance our services and offerings, making Royal Brunei Airlines a preferred choice for travellers seeking unrivalled experiences.
With a legacy spanning almost five decades, Royal Brunei Airlines is more determined than ever to forge ahead, connecting Brunei Darussalam to the world and offering a gateway to the enchanting wonders of Borneo and beyond. We invite you to embark on this extraordinary journey with us and experience the unmatched hospitality and exceptional service that define Royal Brunei Airlines.
Growth Through the Decades
2018 marked a year of transformative achievements as we focused on enhancing our products, services, network, infrastructure, and most importantly, our people.
As part of our five-year business plan, we successfully refreshed our fleet to new aircraft comprised of B787 Dreamliner and A320neo. This more fuel-efficient, environmentally friendly fleet showcases our commitment to offering our guests the latest cabin features, comfort, and reliability. This new fleet also leaves a smaller carbon footprint, firmly establishing our airline as a beacon of environmental friendliness.
In 2019, RB earned prestigious accolades, including a Five Star rating in the APEX Official Airline RatingsTM and a rank of 66th among the world's top 100 airlines. We were also honoured with Four Stars at the SKYTRAX Awards. TripAdvisor users consistently recognized us as their favorite in the Travellers' Choice Regional Airlines (Asia) for three consecutive years.
RB's dedication to safety and service excellence was recognized in 2021 with a seven-star rating for our COVID-19 response from airlineratings.com. We were also crowned Asia's Leading Cabin Crew and World's Leading Cabin Crew, winning these titles from 2020 to 2021. Additionally, RB claimed the Asia's Leading Airline – Business Class award from the World Travel Awards in the same year. In 2022, we were honored for the third time in a row as Asia's Leading Cabin Crew by the World Travel Awards.
In 2019, RB earned prestigious accolades, including a Five Star rating in the APEX Official Airline RatingsTM and a rank of 66th among the world's top 100 airlines. We were also honoured with Four Stars at the SKYTRAX Awards. TripAdvisor users consistently recognized us as their favorite in the Travellers' Choice Regional Airlines (Asia) for three consecutive years.
RB's dedication to safety and service excellence was recognized in 2021 with a seven-star rating for our COVID-19 response from airlineratings.com. We were also crowned Asia's Leading Cabin Crew and World's Leading Cabin Crew, winning these titles from 2020 to 2021. Additionally, RB claimed the Asia's Leading Airline – Business Class award from the World Travel Awards in the same year. In 2022, we were honored for the third time in a row as Asia's Leading Cabin Crew by the World Travel Awards.[/vc_column_text][vc_tta_tabs active_section="1" el_class="our-history"][vc_tta_section title="2022" tab_id="2022"][vc_column_text]
2022
1 November 2022
Captain Sabirin Hj Abdul Hamid is appointed as Chief Executive Officer (CEO)
RB receives 5-Start Major Airline Rating from APEX
24 July 2019
RB received 4-Star Airline quality rating certification from SKYTRAX, the international airport transport rating organization.
10 July 2019
RB celebrated the return to the Australian city of Brisbane to our route network
RB introduced RB Link to connect neighbouring cities in the Borneo Island, with flights operated by Malindo Air
18 June 2019
RB is announced at number 66 in the Skytrax's esteemed annual ranking of Top 100 Airlines in the World, advancing 12 positions from the previous year
16 April 2019
Launch of scheduled charter services to Changsha, China
2 April 2019
TripAdvisor announced that RB was recognized as a winner in the 2019 TripAdvisor Travellers’ Choice™ awards for Travellers’ Choice Regional Airlines- Asia for the second consecutive year
1 April 2019
RB expands its route network to Osaka and Nagoya with codeshare partner, China Airlines
15 March 2019
RB celebrates the first inaugural flight to Tokyo Narita, Japan
14 March 2019
RB inked a Special Prorate Agreement deal with British Airways, which extends Royal Brunei’s network from 11 to 23 airports in the region
10 January 2019
RB embarked on another significant milestone with the launching of its new corporate Head Office at the expanded and newly refurbished RB Campus in conjunction with the opening of RB’s Sky Café
RB and Sarawak Tourism Board signed a Memorandum of Agreement to collaborate and stimulate the inflow of visitors to Brunei and Kuching
31 October 2018
The upgraded website with better user experience and richer content is launched
28 October 2018
First nonstop flight between Brunei and London Heathrow, first time the two nations are connected by a direct air link.
9 October 2018
RB honoured with a 4-star official airline ratings from APEX
24 September 2018
New destination marketing campaign launched in key international markets
22 September 2018
The official launch of the A320neo fleet, including a special livery aircraft to showcase Brunei to the world
Destination (Brunei) Marketing Campaign is launched by the Minister of Primary Resources and Tourism, developed and funded by RB
RB announced that it will commence direct flights to Tokyo from 15 March 2019
25 May 2018
RB welcomes the airlines’ 1st Delivery of A320neo registered as V8-RBA from Toulouse, France
19 April 2018
RB introduces the Royal Brunei Mobile App
12 April 2018
12 April: TripAdvisor announced that RB was recognized as a winner in the 2018 TripAdvisor Travellers’ Choice™ awards for Travellers’ Choice Economy Class – Asia and Travellers’ Choice Regional Airlines- Asia
22 March 2018
International Forest of Friendship (IFF) honored RB’s Female Captain Sharifah Czarena Suriany Syed Hasmim as a 2018 inductee for IFF
6 February 2018
RB announced that LEAP-1A engines by CFM International’s will power RB’s A320neos
2 January 2018
Launch of scheduled services to Nanning, China
The new Corporate Head Office at Simpur Building, RB Campus was opened and corporate staff relocated to this new custom designed facility.
RB inks codeshare agreement with Myanmar Airways International to provide a better holiday options for both guests
6 December 2017
A Refreshed and upgraded Sky lounge was launched and the introduction of the new Business Class Lounge
26 November 2017
Launch of scheduled services to Seoul, South Korea
20 October 2017
RB completed the upgrade of RB Plaza, Bandar Seri Begawan with a refresh design that incorporates traditional heritage element into the building exterior
5 October 2017
The nation celebrated His Majesty 50 year’s accession to the throne. RB made a special aircraft livery on its A320 CEO to commemorate this occasion and more than 200 staff was involved in the procession.
3 October 2017
Launch of charter services to Hangzhou, China
27 September 2017
RB introduces Royal Brunei Holidays site a 24/7 online dynamic planning and bundling of holiday products
16 August 2017
RB signed codeshare agreements with Philippine Airlines
RB Upgrades was introduced to level up our guests travel experience to experience our Business Class hospitality
14 December 2016
Daily codeshare flight to Tokyo via Hong Kong with Hong Kong Airlines was launched
28 October 2016
RB introduces direct charter flights to South Korea
3 October 2016
RB signs 10-year component support contract with Lufthansa Technik
26 August 2016
Hong Kong Airlines signed codeshare agreements with RB
10 August 2016
RB was announced top 10 in Skytrax’s Most Loved Airlines
12 July 2016
RB signed codeshare with China Eastern Airlines
20 June 2016
RB introduces App-iness as a new in-flight option for passengers on its Airbus A320 CEO aircraft
17 June 2016
Royal Skies introduces Awards Shopper
5 April 2016
5 April: RB Miri Sarawak Office rebranded office and uniform
1 April 2016
RB rebranded its fare types and introduced betterfly fares
17 March 2016
Mr Karam Chand was appointed to be the Chief Executive Officer for Royal Brunei Airlines after Mr Dermot Mannion ended his 5 year term in the executive office
23 February 2016
Royal Brunei Airlines made headlines internationally with our first female pilot trio in the flight deck flying from Bandar Seri Begawan to Jeddah. The flight was led by Captain Czarena along with SFOs Sariana and Dk Nadiah
RB was declared winner of the Travel Media Innovative Campaign and Content of the Year Award at the inaugural Travel Media Awards held at the St Pancras Renaissance Hotel, London
15 June 2015
RB announced major enhancements to the airline’s online booking experience, being the first airline in Asia Pacific to implement the new version of Amadeus e-Retail platform
30 April 2015
RB launched rebranded Customer Service Centre and Elite lounge, as well as heritage inspired uniforms for Customer Service Centre and Airport Ground Services staff in RB Plaza, Bandar Seri Begawan
19 May 2015
RB has launched its newly refurbished and rebranded office in Dubai at Centurian Star
15 May 2015
RB celebrates a significant milestone this month with the 40th anniversary of the airline’s first commercial flight
8 August 2014
Bruneian born international star, Wu Chun, named as RB’s first International Brand Ambassador
5 May 2014
RB signed with Airbus for seven Airbus A320neo aircraft
3 April 2014
Launch of RB’s first Dreamliner flight from Melbourne making RB the first airline in the world to offer a seamless Dreamliner long-haul flight from Melbourne to London via Brunei and Dubai.
21 February 2014
RB unveiled new heritage inspired uniforms for cabin crew
2 December 2013
First RB flight operated by an all-femalecrew at the flight deck; Captain Sharifah Czarena Suriany Syed Hashim (First RB Female Captain) and SFO Dk Haryati Pg Hj Abd Rais (Brunei’s first female pilot)
1 December 2013
First Dreamliner flight to Long Haul flight to Dubai and London
23 October 2013
First B787 aircraft to land in Ninoy Aquino International Airport, Manila, Philippines (also RB's first commercial flight to Manila using the Dreamliner)
19 October 2013
First B787 aircraft to land in Kuala Lumpur International Airport, KLIA, Malaysia (also RB's first commercial flight to Kuala Lumpur on the Dreamliner) flying from Bandar Seri Begawan to Jeddah on Brunei National Day
18 October 2013
First Commercial flight of RR's 787 to Singapore
12 October 2013
Launching of a Betterfly; RB’s B787 Dreamliner. The first airline in Southeast Asia to operate the B787 Dreamliner
July 2013:
RB launches iPad mini business class service – the first airline in the world to introduce iPad mini as inflight entertainment enhancement. The service is available for Business Class passengers flying on RB’s Bangkok, Hong Kong, Kuala Lumpur, Shanghai and Singapore routes
May 2013:
RB launches Double Daily flights to Kuala Lumpur
January 2013:
RB’s website starts its revamp with a new address: www.flyroyalbrunei.com (previously www.bruneiair.com)
18 November 2012:
RB's 38th Anniversary of Incorporation
6 November 2012:
RB becomes the first National flag carrier in Southeast Asia to appoint a female airline captain; Captain Sharifah Czarena Suriany Syed Hashim
October 2012:
RB’s Rebranding Journey began with its first phase: reveal of new logo and aircraft livery
March 2012:
RB officially launched its daily service to Melbourne in commemoration of its 1 year anniversary
November 2011:
RB officially launched its’ newly enhanced Internet Booking Engine on www.bruneair.com
June 2010:
RB’s newly-leased 777-200ER took off on its first commercial flight from Bandar Seri Begawan to London via Dubai.
January 2010:
RB introduced Royal Brunei Holidays, a revamp of its Golden Touch Holidays, offering guests value-for money packages for their holidays locally and abroad.
Connecting Brunei to the world, safely, reliably and sustainably in our unique Bruneian way, as a commercial airline.
Mission
CORPORATE MISSION
• Provide a stable management team and organisation structure
• Connect Brunei to the world as a commercially viable airline
• Practice a high standard of safety and security throughout our activity
• Promote a high level of cost consciousness throughout our activity
• Be commercially and environmentally sustainable
• Be agile and quick to adapt to changes
PEOPLE MISSION
• Aspire to a high standard of reliability in our people, assets, facilities and processes
• Achieve a high standard of moral and work ethics, be trustworthy
• Promote the company sets of behaviours
• Be Warm in our communications and actions
• Respect others like you want to be respected[/vc_column_text][/vc_column][/vc_row]
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Royal Brunei Airlines, the country’s flag carrier, was established on 18 November 1974 as an independent corporation wholly owned by the government of Brunei Darussalam. The maiden flight took off from Bandar Seri Begawan to Singapore on 14th May 1975. The Company has grown in leaps and bounds since then, winning awards and accolades and achieved a four-star airline ranking in 2018.
From our hub in Bandar Seri Begawan, we proudly serve as a full-service carrier, catering to the needs of our passengers throughout the years. With our commitment to excellence, we offer competitive fares alongside complimentary meals, baggage, and entertainment, ensuring a comfortable and enjoyable travel experience for all our valued guests.
The Safety of our flights, guests and people is our main priority, and we never compromise on it. We deeply value the well-being of our people, our community, and our planet.
At Royal Brunei Airlines, we recognize the importance of staying ahead of the curve. As such, we are continuously transforming ourselves to ensure we are well positioned for the future. The growth in the middle-class population and rising disposable incomes have opened new and exciting opportunities for us and the tourism industry. We embrace these changes, leveraging them to further enhance our services and offerings, making Royal Brunei Airlines a preferred choice for travellers seeking unrivalled experiences.
With a legacy spanning almost five decades, Royal Brunei Airlines is more determined than ever to forge ahead, connecting Brunei Darussalam to the world and offering a gateway to the enchanting wonders of Borneo and beyond. We invite you to embark on this extraordinary journey with us and experience the unmatched hospitality and exceptional service that define Royal Brunei Airlines.
Growth Through the Decades
2018 marked a year of transformative achievements as we focused on enhancing our products, services, network, infrastructure, and most importantly, our people.
As part of our five-year business plan, we successfully refreshed our fleet to new aircraft comprised of B787 Dreamliner and A320neo. This more fuel-efficient, environmentally friendly fleet showcases our commitment to offering our guests the latest cabin features, comfort, and reliability. This new fleet also leaves a smaller carbon footprint, firmly establishing our airline as a beacon of environmental friendliness.
In 2019, RB earned prestigious accolades, including a Five Star rating in the APEX Official Airline RatingsTM and a rank of 66th among the world's top 100 airlines. We were also honoured with Four Stars at the SKYTRAX Awards. TripAdvisor users consistently recognized us as their favorite in the Travellers' Choice Regional Airlines (Asia) for three consecutive years.
RB's dedication to safety and service excellence was recognized in 2021 with a seven-star rating for our COVID-19 response from airlineratings.com. We were also crowned Asia's Leading Cabin Crew and World's Leading Cabin Crew, winning these titles from 2020 to 2021. Additionally, RB claimed the Asia's Leading Airline – Business Class award from the World Travel Awards in the same year. In 2022, we were honored for the third time in a row as Asia's Leading Cabin Crew by the World Travel Awards.
In 2019, RB earned prestigious accolades, including a Five Star rating in the APEX Official Airline RatingsTM and a rank of 66th among the world's top 100 airlines. We were also honoured with Four Stars at the SKYTRAX Awards. TripAdvisor users consistently recognized us as their favorite in the Travellers' Choice Regional Airlines (Asia) for three consecutive years.
RB's dedication to safety and service excellence was recognized in 2021 with a seven-star rating for our COVID-19 response from airlineratings.com. We were also crowned Asia's Leading Cabin Crew and World's Leading Cabin Crew, winning these titles from 2020 to 2021. Additionally, RB claimed the Asia's Leading Airline – Business Class award from the World Travel Awards in the same year. In 2022, we were honored for the third time in a row as Asia's Leading Cabin Crew by the World Travel Awards.[/vc_column_text][vc_tta_tabs active_section="1" el_class="our-history"][vc_tta_section title="2022" tab_id="2022"][vc_column_text]
2022
1 November 2022
Captain Sabirin Hj Abdul Hamid is appointed as Chief Executive Officer (CEO)
RB receives 5-Start Major Airline Rating from APEX
24 July 2019
RB received 4-Star Airline quality rating certification from SKYTRAX, the international airport transport rating organization.
10 July 2019
RB celebrated the return to the Australian city of Brisbane to our route network
RB introduced RB Link to connect neighbouring cities in the Borneo Island, with flights operated by Malindo Air
18 June 2019
RB is announced at number 66 in the Skytrax's esteemed annual ranking of Top 100 Airlines in the World, advancing 12 positions from the previous year
16 April 2019
Launch of scheduled charter services to Changsha, China
2 April 2019
TripAdvisor announced that RB was recognized as a winner in the 2019 TripAdvisor Travellers’ Choice™ awards for Travellers’ Choice Regional Airlines- Asia for the second consecutive year
1 April 2019
RB expands its route network to Osaka and Nagoya with codeshare partner, China Airlines
15 March 2019
RB celebrates the first inaugural flight to Tokyo Narita, Japan
14 March 2019
RB inked a Special Prorate Agreement deal with British Airways, which extends Royal Brunei’s network from 11 to 23 airports in the region
10 January 2019
RB embarked on another significant milestone with the launching of its new corporate Head Office at the expanded and newly refurbished RB Campus in conjunction with the opening of RB’s Sky Café
RB and Sarawak Tourism Board signed a Memorandum of Agreement to collaborate and stimulate the inflow of visitors to Brunei and Kuching
31 October 2018
The upgraded website with better user experience and richer content is launched
28 October 2018
First nonstop flight between Brunei and London Heathrow, first time the two nations are connected by a direct air link.
9 October 2018
RB honoured with a 4-star official airline ratings from APEX
24 September 2018
New destination marketing campaign launched in key international markets
22 September 2018
The official launch of the A320neo fleet, including a special livery aircraft to showcase Brunei to the world
Destination (Brunei) Marketing Campaign is launched by the Minister of Primary Resources and Tourism, developed and funded by RB
RB announced that it will commence direct flights to Tokyo from 15 March 2019
25 May 2018
RB welcomes the airlines’ 1st Delivery of A320neo registered as V8-RBA from Toulouse, France
19 April 2018
RB introduces the Royal Brunei Mobile App
12 April 2018
12 April: TripAdvisor announced that RB was recognized as a winner in the 2018 TripAdvisor Travellers’ Choice™ awards for Travellers’ Choice Economy Class – Asia and Travellers’ Choice Regional Airlines- Asia
22 March 2018
International Forest of Friendship (IFF) honored RB’s Female Captain Sharifah Czarena Suriany Syed Hasmim as a 2018 inductee for IFF
6 February 2018
RB announced that LEAP-1A engines by CFM International’s will power RB’s A320neos
2 January 2018
Launch of scheduled services to Nanning, China
The new Corporate Head Office at Simpur Building, RB Campus was opened and corporate staff relocated to this new custom designed facility.
RB inks codeshare agreement with Myanmar Airways International to provide a better holiday options for both guests
6 December 2017
A Refreshed and upgraded Sky lounge was launched and the introduction of the new Business Class Lounge
26 November 2017
Launch of scheduled services to Seoul, South Korea
20 October 2017
RB completed the upgrade of RB Plaza, Bandar Seri Begawan with a refresh design that incorporates traditional heritage element into the building exterior
5 October 2017
The nation celebrated His Majesty 50 year’s accession to the throne. RB made a special aircraft livery on its A320 CEO to commemorate this occasion and more than 200 staff was involved in the procession.
3 October 2017
Launch of charter services to Hangzhou, China
27 September 2017
RB introduces Royal Brunei Holidays site a 24/7 online dynamic planning and bundling of holiday products
16 August 2017
RB signed codeshare agreements with Philippine Airlines
RB Upgrades was introduced to level up our guests travel experience to experience our Business Class hospitality
14 December 2016
Daily codeshare flight to Tokyo via Hong Kong with Hong Kong Airlines was launched
28 October 2016
RB introduces direct charter flights to South Korea
3 October 2016
RB signs 10-year component support contract with Lufthansa Technik
26 August 2016
Hong Kong Airlines signed codeshare agreements with RB
10 August 2016
RB was announced top 10 in Skytrax’s Most Loved Airlines
12 July 2016
RB signed codeshare with China Eastern Airlines
20 June 2016
RB introduces App-iness as a new in-flight option for passengers on its Airbus A320 CEO aircraft
17 June 2016
Royal Skies introduces Awards Shopper
5 April 2016
5 April: RB Miri Sarawak Office rebranded office and uniform
1 April 2016
RB rebranded its fare types and introduced betterfly fares
17 March 2016
Mr Karam Chand was appointed to be the Chief Executive Officer for Royal Brunei Airlines after Mr Dermot Mannion ended his 5 year term in the executive office
23 February 2016
Royal Brunei Airlines made headlines internationally with our first female pilot trio in the flight deck flying from Bandar Seri Begawan to Jeddah. The flight was led by Captain Czarena along with SFOs Sariana and Dk Nadiah
RB was declared winner of the Travel Media Innovative Campaign and Content of the Year Award at the inaugural Travel Media Awards held at the St Pancras Renaissance Hotel, London
15 June 2015
RB announced major enhancements to the airline’s online booking experience, being the first airline in Asia Pacific to implement the new version of Amadeus e-Retail platform
30 April 2015
RB launched rebranded Customer Service Centre and Elite lounge, as well as heritage inspired uniforms for Customer Service Centre and Airport Ground Services staff in RB Plaza, Bandar Seri Begawan
19 May 2015
RB has launched its newly refurbished and rebranded office in Dubai at Centurian Star
15 May 2015
RB celebrates a significant milestone this month with the 40th anniversary of the airline’s first commercial flight
8 August 2014
Bruneian born international star, Wu Chun, named as RB’s first International Brand Ambassador
5 May 2014
RB signed with Airbus for seven Airbus A320neo aircraft
3 April 2014
Launch of RB’s first Dreamliner flight from Melbourne making RB the first airline in the world to offer a seamless Dreamliner long-haul flight from Melbourne to London via Brunei and Dubai.
21 February 2014
RB unveiled new heritage inspired uniforms for cabin crew
2 December 2013
First RB flight operated by an all-femalecrew at the flight deck; Captain Sharifah Czarena Suriany Syed Hashim (First RB Female Captain) and SFO Dk Haryati Pg Hj Abd Rais (Brunei’s first female pilot)
1 December 2013
First Dreamliner flight to Long Haul flight to Dubai and London
23 October 2013
First B787 aircraft to land in Ninoy Aquino International Airport, Manila, Philippines (also RB's first commercial flight to Manila using the Dreamliner)
19 October 2013
First B787 aircraft to land in Kuala Lumpur International Airport, KLIA, Malaysia (also RB's first commercial flight to Kuala Lumpur on the Dreamliner) flying from Bandar Seri Begawan to Jeddah on Brunei National Day
18 October 2013
First Commercial flight of RR's 787 to Singapore
12 October 2013
Launching of a Betterfly; RB’s B787 Dreamliner. The first airline in Southeast Asia to operate the B787 Dreamliner
July 2013:
RB launches iPad mini business class service – the first airline in the world to introduce iPad mini as inflight entertainment enhancement. The service is available for Business Class passengers flying on RB’s Bangkok, Hong Kong, Kuala Lumpur, Shanghai and Singapore routes
May 2013:
RB launches Double Daily flights to Kuala Lumpur
January 2013:
RB’s website starts its revamp with a new address: www.flyroyalbrunei.com (previously www.bruneiair.com)
18 November 2012:
RB's 38th Anniversary of Incorporation
6 November 2012:
RB becomes the first National flag carrier in Southeast Asia to appoint a female airline captain; Captain Sharifah Czarena Suriany Syed Hashim
October 2012:
RB’s Rebranding Journey began with its first phase: reveal of new logo and aircraft livery
March 2012:
RB officially launched its daily service to Melbourne in commemoration of its 1 year anniversary
November 2011:
RB officially launched its’ newly enhanced Internet Booking Engine on www.bruneair.com
June 2010:
RB’s newly-leased 777-200ER took off on its first commercial flight from Bandar Seri Begawan to London via Dubai.
January 2010:
RB introduced Royal Brunei Holidays, a revamp of its Golden Touch Holidays, offering guests value-for money packages for their holidays locally and abroad.
Connecting Brunei to the world, safely, reliably and sustainably in our unique Bruneian way, as a commercial airline.
Mission
CORPORATE MISSION
• Provide a stable management team and organisation structure
• Connect Brunei to the world as a commercially viable airline
• Practice a high standard of safety and security throughout our activity
• Promote a high level of cost consciousness throughout our activity
• Be commercially and environmentally sustainable
• Be agile and quick to adapt to changes
PEOPLE MISSION
• Aspire to a high standard of reliability in our people, assets, facilities and processes
• Achieve a high standard of moral and work ethics, be trustworthy
• Promote the company sets of behaviours
• Be Warm in our communications and actions
• Respect others like you want to be respected[/vc_column_text][/vc_column][/vc_row]
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Royal Brunei Airlines, the country’s flag carrier, was established on 18 November 1974 as an independent corporation wholly owned by the government of Brunei Darussalam. The maiden flight took off from Bandar Seri Begawan to Singapore on 14th May 1975. The Company has grown in leaps and bounds since then, winning awards and accolades and achieved a four-star airline ranking in 2018.
From our hub in Bandar Seri Begawan, we proudly serve as a full-service carrier, catering to the needs of our passengers throughout the years. With our commitment to excellence, we offer competitive fares alongside complimentary meals, baggage, and entertainment, ensuring a comfortable and enjoyable travel experience for all our valued guests.
The Safety of our flights, guests and people is our main priority, and we never compromise on it. We deeply value the well-being of our people, our community, and our planet.
At Royal Brunei Airlines, we recognize the importance of staying ahead of the curve. As such, we are continuously transforming ourselves to ensure we are well positioned for the future. The growth in the middle-class population and rising disposable incomes have opened new and exciting opportunities for us and the tourism industry. We embrace these changes, leveraging them to further enhance our services and offerings, making Royal Brunei Airlines a preferred choice for travellers seeking unrivalled experiences.
With a legacy spanning almost five decades, Royal Brunei Airlines is more determined than ever to forge ahead, connecting Brunei Darussalam to the world and offering a gateway to the enchanting wonders of Borneo and beyond. We invite you to embark on this extraordinary journey with us and experience the unmatched hospitality and exceptional service that define Royal Brunei Airlines.
Growth Through the Decades
2018 marked a year of transformative achievements as we focused on enhancing our products, services, network, infrastructure, and most importantly, our people.
As part of our five-year business plan, we successfully refreshed our fleet to new aircraft comprised of B787 Dreamliner and A320neo. This more fuel-efficient, environmentally friendly fleet showcases our commitment to offering our guests the latest cabin features, comfort, and reliability. This new fleet also leaves a smaller carbon footprint, firmly establishing our airline as a beacon of environmental friendliness.
In 2019, RB earned prestigious accolades, including a Five Star rating in the APEX Official Airline RatingsTM and a rank of 66th among the world's top 100 airlines. We were also honoured with Four Stars at the SKYTRAX Awards. TripAdvisor users consistently recognized us as their favorite in the Travellers' Choice Regional Airlines (Asia) for three consecutive years.
RB's dedication to safety and service excellence was recognized in 2021 with a seven-star rating for our COVID-19 response from airlineratings.com. We were also crowned Asia's Leading Cabin Crew and World's Leading Cabin Crew, winning these titles from 2020 to 2021. Additionally, RB claimed the Asia's Leading Airline – Business Class award from the World Travel Awards in the same year. In 2022, we were honored for the third time in a row as Asia's Leading Cabin Crew by the World Travel Awards.
In 2019, RB earned prestigious accolades, including a Five Star rating in the APEX Official Airline RatingsTM and a rank of 66th among the world's top 100 airlines. We were also honoured with Four Stars at the SKYTRAX Awards. TripAdvisor users consistently recognized us as their favorite in the Travellers' Choice Regional Airlines (Asia) for three consecutive years.
RB's dedication to safety and service excellence was recognized in 2021 with a seven-star rating for our COVID-19 response from airlineratings.com. We were also crowned Asia's Leading Cabin Crew and World's Leading Cabin Crew, winning these titles from 2020 to 2021. Additionally, RB claimed the Asia's Leading Airline – Business Class award from the World Travel Awards in the same year. In 2022, we were honored for the third time in a row as Asia's Leading Cabin Crew by the World Travel Awards.[/vc_column_text][vc_tta_tabs active_section="1" el_class="our-history"][vc_tta_section title="2022" tab_id="2022"][vc_column_text]
2022
1 November 2022
Captain Sabirin Hj Abdul Hamid is appointed as Chief Executive Officer (CEO)
RB receives 5-Start Major Airline Rating from APEX
24 July 2019
RB received 4-Star Airline quality rating certification from SKYTRAX, the international airport transport rating organization.
10 July 2019
RB celebrated the return to the Australian city of Brisbane to our route network
RB introduced RB Link to connect neighbouring cities in the Borneo Island, with flights operated by Malindo Air
18 June 2019
RB is announced at number 66 in the Skytrax's esteemed annual ranking of Top 100 Airlines in the World, advancing 12 positions from the previous year
16 April 2019
Launch of scheduled charter services to Changsha, China
2 April 2019
TripAdvisor announced that RB was recognized as a winner in the 2019 TripAdvisor Travellers’ Choice™ awards for Travellers’ Choice Regional Airlines- Asia for the second consecutive year
1 April 2019
RB expands its route network to Osaka and Nagoya with codeshare partner, China Airlines
15 March 2019
RB celebrates the first inaugural flight to Tokyo Narita, Japan
14 March 2019
RB inked a Special Prorate Agreement deal with British Airways, which extends Royal Brunei’s network from 11 to 23 airports in the region
10 January 2019
RB embarked on another significant milestone with the launching of its new corporate Head Office at the expanded and newly refurbished RB Campus in conjunction with the opening of RB’s Sky Café
RB and Sarawak Tourism Board signed a Memorandum of Agreement to collaborate and stimulate the inflow of visitors to Brunei and Kuching
31 October 2018
The upgraded website with better user experience and richer content is launched
28 October 2018
First nonstop flight between Brunei and London Heathrow, first time the two nations are connected by a direct air link.
9 October 2018
RB honoured with a 4-star official airline ratings from APEX
24 September 2018
New destination marketing campaign launched in key international markets
22 September 2018
The official launch of the A320neo fleet, including a special livery aircraft to showcase Brunei to the world
Destination (Brunei) Marketing Campaign is launched by the Minister of Primary Resources and Tourism, developed and funded by RB
RB announced that it will commence direct flights to Tokyo from 15 March 2019
25 May 2018
RB welcomes the airlines’ 1st Delivery of A320neo registered as V8-RBA from Toulouse, France
19 April 2018
RB introduces the Royal Brunei Mobile App
12 April 2018
12 April: TripAdvisor announced that RB was recognized as a winner in the 2018 TripAdvisor Travellers’ Choice™ awards for Travellers’ Choice Economy Class – Asia and Travellers’ Choice Regional Airlines- Asia
22 March 2018
International Forest of Friendship (IFF) honored RB’s Female Captain Sharifah Czarena Suriany Syed Hasmim as a 2018 inductee for IFF
6 February 2018
RB announced that LEAP-1A engines by CFM International’s will power RB’s A320neos
2 January 2018
Launch of scheduled services to Nanning, China
The new Corporate Head Office at Simpur Building, RB Campus was opened and corporate staff relocated to this new custom designed facility.
RB inks codeshare agreement with Myanmar Airways International to provide a better holiday options for both guests
6 December 2017
A Refreshed and upgraded Sky lounge was launched and the introduction of the new Business Class Lounge
26 November 2017
Launch of scheduled services to Seoul, South Korea
20 October 2017
RB completed the upgrade of RB Plaza, Bandar Seri Begawan with a refresh design that incorporates traditional heritage element into the building exterior
5 October 2017
The nation celebrated His Majesty 50 year’s accession to the throne. RB made a special aircraft livery on its A320 CEO to commemorate this occasion and more than 200 staff was involved in the procession.
3 October 2017
Launch of charter services to Hangzhou, China
27 September 2017
RB introduces Royal Brunei Holidays site a 24/7 online dynamic planning and bundling of holiday products
16 August 2017
RB signed codeshare agreements with Philippine Airlines
RB Upgrades was introduced to level up our guests travel experience to experience our Business Class hospitality
14 December 2016
Daily codeshare flight to Tokyo via Hong Kong with Hong Kong Airlines was launched
28 October 2016
RB introduces direct charter flights to South Korea
3 October 2016
RB signs 10-year component support contract with Lufthansa Technik
26 August 2016
Hong Kong Airlines signed codeshare agreements with RB
10 August 2016
RB was announced top 10 in Skytrax’s Most Loved Airlines
12 July 2016
RB signed codeshare with China Eastern Airlines
20 June 2016
RB introduces App-iness as a new in-flight option for passengers on its Airbus A320 CEO aircraft
17 June 2016
Royal Skies introduces Awards Shopper
5 April 2016
5 April: RB Miri Sarawak Office rebranded office and uniform
1 April 2016
RB rebranded its fare types and introduced betterfly fares
17 March 2016
Mr Karam Chand was appointed to be the Chief Executive Officer for Royal Brunei Airlines after Mr Dermot Mannion ended his 5 year term in the executive office
23 February 2016
Royal Brunei Airlines made headlines internationally with our first female pilot trio in the flight deck flying from Bandar Seri Begawan to Jeddah. The flight was led by Captain Czarena along with SFOs Sariana and Dk Nadiah
RB was declared winner of the Travel Media Innovative Campaign and Content of the Year Award at the inaugural Travel Media Awards held at the St Pancras Renaissance Hotel, London
15 June 2015
RB announced major enhancements to the airline’s online booking experience, being the first airline in Asia Pacific to implement the new version of Amadeus e-Retail platform
30 April 2015
RB launched rebranded Customer Service Centre and Elite lounge, as well as heritage inspired uniforms for Customer Service Centre and Airport Ground Services staff in RB Plaza, Bandar Seri Begawan
19 May 2015
RB has launched its newly refurbished and rebranded office in Dubai at Centurian Star
15 May 2015
RB celebrates a significant milestone this month with the 40th anniversary of the airline’s first commercial flight
8 August 2014
Bruneian born international star, Wu Chun, named as RB’s first International Brand Ambassador
5 May 2014
RB signed with Airbus for seven Airbus A320neo aircraft
3 April 2014
Launch of RB’s first Dreamliner flight from Melbourne making RB the first airline in the world to offer a seamless Dreamliner long-haul flight from Melbourne to London via Brunei and Dubai.
21 February 2014
RB unveiled new heritage inspired uniforms for cabin crew
2 December 2013
First RB flight operated by an all-femalecrew at the flight deck; Captain Sharifah Czarena Suriany Syed Hashim (First RB Female Captain) and SFO Dk Haryati Pg Hj Abd Rais (Brunei’s first female pilot)
1 December 2013
First Dreamliner flight to Long Haul flight to Dubai and London
23 October 2013
First B787 aircraft to land in Ninoy Aquino International Airport, Manila, Philippines (also RB's first commercial flight to Manila using the Dreamliner)
19 October 2013
First B787 aircraft to land in Kuala Lumpur International Airport, KLIA, Malaysia (also RB's first commercial flight to Kuala Lumpur on the Dreamliner) flying from Bandar Seri Begawan to Jeddah on Brunei National Day
18 October 2013
First Commercial flight of RR's 787 to Singapore
12 October 2013
Launching of a Betterfly; RB’s B787 Dreamliner. The first airline in Southeast Asia to operate the B787 Dreamliner
July 2013:
RB launches iPad mini business class service – the first airline in the world to introduce iPad mini as inflight entertainment enhancement. The service is available for Business Class passengers flying on RB’s Bangkok, Hong Kong, Kuala Lumpur, Shanghai and Singapore routes
May 2013:
RB launches Double Daily flights to Kuala Lumpur
January 2013:
RB’s website starts its revamp with a new address: www.flyroyalbrunei.com (previously www.bruneiair.com)
18 November 2012:
RB's 38th Anniversary of Incorporation
6 November 2012:
RB becomes the first National flag carrier in Southeast Asia to appoint a female airline captain; Captain Sharifah Czarena Suriany Syed Hashim
October 2012:
RB’s Rebranding Journey began with its first phase: reveal of new logo and aircraft livery
March 2012:
RB officially launched its daily service to Melbourne in commemoration of its 1 year anniversary
November 2011:
RB officially launched its’ newly enhanced Internet Booking Engine on www.bruneair.com
June 2010:
RB’s newly-leased 777-200ER took off on its first commercial flight from Bandar Seri Begawan to London via Dubai.
January 2010:
RB introduced Royal Brunei Holidays, a revamp of its Golden Touch Holidays, offering guests value-for money packages for their holidays locally and abroad.
Connecting Brunei to the world, safely, reliably and sustainably in our unique Bruneian way, as a commercial airline.
Mission
CORPORATE MISSION
• Provide a stable management team and organisation structure
• Connect Brunei to the world as a commercially viable airline
• Practice a high standard of safety and security throughout our activity
• Promote a high level of cost consciousness throughout our activity
• Be commercially and environmentally sustainable
• Be agile and quick to adapt to changes
PEOPLE MISSION
• Aspire to a high standard of reliability in our people, assets, facilities and processes
• Achieve a high standard of moral and work ethics, be trustworthy
• Promote the company sets of behaviours
• Be Warm in our communications and actions
• Respect others like you want to be respected[/vc_column_text][/vc_column][/vc_row]
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Royal Brunei Airlines, the country’s flag carrier, was established on 18 November 1974 as an independent corporation wholly owned by the government of Brunei Darussalam. The maiden flight took off from Bandar Seri Begawan to Singapore on 14th May 1975. The Company has grown in leaps and bounds since then, winning awards and accolades and achieved a four-star airline ranking in 2018.
From our hub in Bandar Seri Begawan, we proudly serve as a full-service carrier, catering to the needs of our passengers throughout the years. With our commitment to excellence, we offer competitive fares alongside complimentary meals, baggage, and entertainment, ensuring a comfortable and enjoyable travel experience for all our valued guests.
The Safety of our flights, guests and people is our main priority, and we never compromise on it. We deeply value the well-being of our people, our community, and our planet.
At Royal Brunei Airlines, we recognize the importance of staying ahead of the curve. As such, we are continuously transforming ourselves to ensure we are well positioned for the future. The growth in the middle-class population and rising disposable incomes have opened new and exciting opportunities for us and the tourism industry. We embrace these changes, leveraging them to further enhance our services and offerings, making Royal Brunei Airlines a preferred choice for travellers seeking unrivalled experiences.
With a legacy spanning almost five decades, Royal Brunei Airlines is more determined than ever to forge ahead, connecting Brunei Darussalam to the world and offering a gateway to the enchanting wonders of Borneo and beyond. We invite you to embark on this extraordinary journey with us and experience the unmatched hospitality and exceptional service that define Royal Brunei Airlines.
Growth Through the Decades
2018 marked a year of transformative achievements as we focused on enhancing our products, services, network, infrastructure, and most importantly, our people.
As part of our five-year business plan, we successfully refreshed our fleet to new aircraft comprised of B787 Dreamliner and A320neo. This more fuel-efficient, environmentally friendly fleet showcases our commitment to offering our guests the latest cabin features, comfort, and reliability. This new fleet also leaves a smaller carbon footprint, firmly establishing our airline as a beacon of environmental friendliness.
In 2019, RB earned prestigious accolades, including a Five Star rating in the APEX Official Airline RatingsTM and a rank of 66th among the world's top 100 airlines. We were also honoured with Four Stars at the SKYTRAX Awards. TripAdvisor users consistently recognized us as their favorite in the Travellers' Choice Regional Airlines (Asia) for three consecutive years.
RB's dedication to safety and service excellence was recognized in 2021 with a seven-star rating for our COVID-19 response from airlineratings.com. We were also crowned Asia's Leading Cabin Crew and World's Leading Cabin Crew, winning these titles from 2020 to 2021. Additionally, RB claimed the Asia's Leading Airline – Business Class award from the World Travel Awards in the same year. In 2022, we were honored for the third time in a row as Asia's Leading Cabin Crew by the World Travel Awards.
In 2019, RB earned prestigious accolades, including a Five Star rating in the APEX Official Airline RatingsTM and a rank of 66th among the world's top 100 airlines. We were also honoured with Four Stars at the SKYTRAX Awards. TripAdvisor users consistently recognized us as their favorite in the Travellers' Choice Regional Airlines (Asia) for three consecutive years.
RB's dedication to safety and service excellence was recognized in 2021 with a seven-star rating for our COVID-19 response from airlineratings.com. We were also crowned Asia's Leading Cabin Crew and World's Leading Cabin Crew, winning these titles from 2020 to 2021. Additionally, RB claimed the Asia's Leading Airline – Business Class award from the World Travel Awards in the same year. In 2022, we were honored for the third time in a row as Asia's Leading Cabin Crew by the World Travel Awards.[/vc_column_text][vc_tta_tabs active_section="1" el_class="our-history"][vc_tta_section title="2022" tab_id="2022"][vc_column_text]
2022
1 November 2022
Captain Sabirin Hj Abdul Hamid is appointed as Chief Executive Officer (CEO)
RB receives 5-Start Major Airline Rating from APEX
24 July 2019
RB received 4-Star Airline quality rating certification from SKYTRAX, the international airport transport rating organization.
10 July 2019
RB celebrated the return to the Australian city of Brisbane to our route network
RB introduced RB Link to connect neighbouring cities in the Borneo Island, with flights operated by Malindo Air
18 June 2019
RB is announced at number 66 in the Skytrax's esteemed annual ranking of Top 100 Airlines in the World, advancing 12 positions from the previous year
16 April 2019
Launch of scheduled charter services to Changsha, China
2 April 2019
TripAdvisor announced that RB was recognized as a winner in the 2019 TripAdvisor Travellers’ Choice™ awards for Travellers’ Choice Regional Airlines- Asia for the second consecutive year
1 April 2019
RB expands its route network to Osaka and Nagoya with codeshare partner, China Airlines
15 March 2019
RB celebrates the first inaugural flight to Tokyo Narita, Japan
14 March 2019
RB inked a Special Prorate Agreement deal with British Airways, which extends Royal Brunei’s network from 11 to 23 airports in the region
10 January 2019
RB embarked on another significant milestone with the launching of its new corporate Head Office at the expanded and newly refurbished RB Campus in conjunction with the opening of RB’s Sky Café
RB and Sarawak Tourism Board signed a Memorandum of Agreement to collaborate and stimulate the inflow of visitors to Brunei and Kuching
31 October 2018
The upgraded website with better user experience and richer content is launched
28 October 2018
First nonstop flight between Brunei and London Heathrow, first time the two nations are connected by a direct air link.
9 October 2018
RB honoured with a 4-star official airline ratings from APEX
24 September 2018
New destination marketing campaign launched in key international markets
22 September 2018
The official launch of the A320neo fleet, including a special livery aircraft to showcase Brunei to the world
Destination (Brunei) Marketing Campaign is launched by the Minister of Primary Resources and Tourism, developed and funded by RB
RB announced that it will commence direct flights to Tokyo from 15 March 2019
25 May 2018
RB welcomes the airlines’ 1st Delivery of A320neo registered as V8-RBA from Toulouse, France
19 April 2018
RB introduces the Royal Brunei Mobile App
12 April 2018
12 April: TripAdvisor announced that RB was recognized as a winner in the 2018 TripAdvisor Travellers’ Choice™ awards for Travellers’ Choice Economy Class – Asia and Travellers’ Choice Regional Airlines- Asia
22 March 2018
International Forest of Friendship (IFF) honored RB’s Female Captain Sharifah Czarena Suriany Syed Hasmim as a 2018 inductee for IFF
6 February 2018
RB announced that LEAP-1A engines by CFM International’s will power RB’s A320neos
2 January 2018
Launch of scheduled services to Nanning, China
The new Corporate Head Office at Simpur Building, RB Campus was opened and corporate staff relocated to this new custom designed facility.
RB inks codeshare agreement with Myanmar Airways International to provide a better holiday options for both guests
6 December 2017
A Refreshed and upgraded Sky lounge was launched and the introduction of the new Business Class Lounge
26 November 2017
Launch of scheduled services to Seoul, South Korea
20 October 2017
RB completed the upgrade of RB Plaza, Bandar Seri Begawan with a refresh design that incorporates traditional heritage element into the building exterior
5 October 2017
The nation celebrated His Majesty 50 year’s accession to the throne. RB made a special aircraft livery on its A320 CEO to commemorate this occasion and more than 200 staff was involved in the procession.
3 October 2017
Launch of charter services to Hangzhou, China
27 September 2017
RB introduces Royal Brunei Holidays site a 24/7 online dynamic planning and bundling of holiday products
16 August 2017
RB signed codeshare agreements with Philippine Airlines
RB Upgrades was introduced to level up our guests travel experience to experience our Business Class hospitality
14 December 2016
Daily codeshare flight to Tokyo via Hong Kong with Hong Kong Airlines was launched
28 October 2016
RB introduces direct charter flights to South Korea
3 October 2016
RB signs 10-year component support contract with Lufthansa Technik
26 August 2016
Hong Kong Airlines signed codeshare agreements with RB
10 August 2016
RB was announced top 10 in Skytrax’s Most Loved Airlines
12 July 2016
RB signed codeshare with China Eastern Airlines
20 June 2016
RB introduces App-iness as a new in-flight option for passengers on its Airbus A320 CEO aircraft
17 June 2016
Royal Skies introduces Awards Shopper
5 April 2016
5 April: RB Miri Sarawak Office rebranded office and uniform
1 April 2016
RB rebranded its fare types and introduced betterfly fares
17 March 2016
Mr Karam Chand was appointed to be the Chief Executive Officer for Royal Brunei Airlines after Mr Dermot Mannion ended his 5 year term in the executive office
23 February 2016
Royal Brunei Airlines made headlines internationally with our first female pilot trio in the flight deck flying from Bandar Seri Begawan to Jeddah. The flight was led by Captain Czarena along with SFOs Sariana and Dk Nadiah
RB was declared winner of the Travel Media Innovative Campaign and Content of the Year Award at the inaugural Travel Media Awards held at the St Pancras Renaissance Hotel, London
15 June 2015
RB announced major enhancements to the airline’s online booking experience, being the first airline in Asia Pacific to implement the new version of Amadeus e-Retail platform
30 April 2015
RB launched rebranded Customer Service Centre and Elite lounge, as well as heritage inspired uniforms for Customer Service Centre and Airport Ground Services staff in RB Plaza, Bandar Seri Begawan
19 May 2015
RB has launched its newly refurbished and rebranded office in Dubai at Centurian Star
15 May 2015
RB celebrates a significant milestone this month with the 40th anniversary of the airline’s first commercial flight
8 August 2014
Bruneian born international star, Wu Chun, named as RB’s first International Brand Ambassador
5 May 2014
RB signed with Airbus for seven Airbus A320neo aircraft
3 April 2014
Launch of RB’s first Dreamliner flight from Melbourne making RB the first airline in the world to offer a seamless Dreamliner long-haul flight from Melbourne to London via Brunei and Dubai.
21 February 2014
RB unveiled new heritage inspired uniforms for cabin crew
2 December 2013
First RB flight operated by an all-femalecrew at the flight deck; Captain Sharifah Czarena Suriany Syed Hashim (First RB Female Captain) and SFO Dk Haryati Pg Hj Abd Rais (Brunei’s first female pilot)
1 December 2013
First Dreamliner flight to Long Haul flight to Dubai and London
23 October 2013
First B787 aircraft to land in Ninoy Aquino International Airport, Manila, Philippines (also RB's first commercial flight to Manila using the Dreamliner)
19 October 2013
First B787 aircraft to land in Kuala Lumpur International Airport, KLIA, Malaysia (also RB's first commercial flight to Kuala Lumpur on the Dreamliner) flying from Bandar Seri Begawan to Jeddah on Brunei National Day
18 October 2013
First Commercial flight of RR's 787 to Singapore
12 October 2013
Launching of a Betterfly; RB’s B787 Dreamliner. The first airline in Southeast Asia to operate the B787 Dreamliner
July 2013:
RB launches iPad mini business class service – the first airline in the world to introduce iPad mini as inflight entertainment enhancement. The service is available for Business Class passengers flying on RB’s Bangkok, Hong Kong, Kuala Lumpur, Shanghai and Singapore routes
May 2013:
RB launches Double Daily flights to Kuala Lumpur
January 2013:
RB’s website starts its revamp with a new address: www.flyroyalbrunei.com (previously www.bruneiair.com)
18 November 2012:
RB's 38th Anniversary of Incorporation
6 November 2012:
RB becomes the first National flag carrier in Southeast Asia to appoint a female airline captain; Captain Sharifah Czarena Suriany Syed Hashim
October 2012:
RB’s Rebranding Journey began with its first phase: reveal of new logo and aircraft livery
March 2012:
RB officially launched its daily service to Melbourne in commemoration of its 1 year anniversary
November 2011:
RB officially launched its’ newly enhanced Internet Booking Engine on www.bruneair.com
June 2010:
RB’s newly-leased 777-200ER took off on its first commercial flight from Bandar Seri Begawan to London via Dubai.
January 2010:
RB introduced Royal Brunei Holidays, a revamp of its Golden Touch Holidays, offering guests value-for money packages for their holidays locally and abroad.
Connecting Brunei to the world, safely, reliably and sustainably in our unique Bruneian way, as a commercial airline.
Mission
CORPORATE MISSION
• Provide a stable management team and organisation structure
• Connect Brunei to the world as a commercially viable airline
• Practice a high standard of safety and security throughout our activity
• Promote a high level of cost consciousness throughout our activity
• Be commercially and environmentally sustainable
• Be agile and quick to adapt to changes
PEOPLE MISSION
• Aspire to a high standard of reliability in our people, assets, facilities and processes
• Achieve a high standard of moral and work ethics, be trustworthy
• Promote the company sets of behaviours
• Be Warm in our communications and actions
• Respect others like you want to be respected[/vc_column_text][/vc_column][/vc_row]
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Royal Brunei Airlines, the country’s flag carrier, was established on 18 November 1974 as an independent corporation wholly owned by the government of Brunei Darussalam. The maiden flight took off from Bandar Seri Begawan to Singapore on 14th May 1975. The Company has grown in leaps and bounds since then, winning awards and accolades and achieved a four-star airline ranking in 2018.
From our hub in Bandar Seri Begawan, we proudly serve as a full-service carrier, catering to the needs of our passengers throughout the years. With our commitment to excellence, we offer competitive fares alongside complimentary meals, baggage, and entertainment, ensuring a comfortable and enjoyable travel experience for all our valued guests.
The Safety of our flights, guests and people is our main priority, and we never compromise on it. We deeply value the well-being of our people, our community, and our planet.
At Royal Brunei Airlines, we recognize the importance of staying ahead of the curve. As such, we are continuously transforming ourselves to ensure we are well positioned for the future. The growth in the middle-class population and rising disposable incomes have opened new and exciting opportunities for us and the tourism industry. We embrace these changes, leveraging them to further enhance our services and offerings, making Royal Brunei Airlines a preferred choice for travellers seeking unrivalled experiences.
With a legacy spanning almost five decades, Royal Brunei Airlines is more determined than ever to forge ahead, connecting Brunei Darussalam to the world and offering a gateway to the enchanting wonders of Borneo and beyond. We invite you to embark on this extraordinary journey with us and experience the unmatched hospitality and exceptional service that define Royal Brunei Airlines.
Growth Through the Decades
2018 marked a year of transformative achievements as we focused on enhancing our products, services, network, infrastructure, and most importantly, our people.
As part of our five-year business plan, we successfully refreshed our fleet to new aircraft comprised of B787 Dreamliner and A320neo. This more fuel-efficient, environmentally friendly fleet showcases our commitment to offering our guests the latest cabin features, comfort, and reliability. This new fleet also leaves a smaller carbon footprint, firmly establishing our airline as a beacon of environmental friendliness.
In 2019, RB earned prestigious accolades, including a Five Star rating in the APEX Official Airline RatingsTM and a rank of 66th among the world's top 100 airlines. We were also honoured with Four Stars at the SKYTRAX Awards. TripAdvisor users consistently recognized us as their favorite in the Travellers' Choice Regional Airlines (Asia) for three consecutive years.
RB's dedication to safety and service excellence was recognized in 2021 with a seven-star rating for our COVID-19 response from airlineratings.com. We were also crowned Asia's Leading Cabin Crew and World's Leading Cabin Crew, winning these titles from 2020 to 2021. Additionally, RB claimed the Asia's Leading Airline – Business Class award from the World Travel Awards in the same year. In 2022, we were honored for the third time in a row as Asia's Leading Cabin Crew by the World Travel Awards.
In 2019, RB earned prestigious accolades, including a Five Star rating in the APEX Official Airline RatingsTM and a rank of 66th among the world's top 100 airlines. We were also honoured with Four Stars at the SKYTRAX Awards. TripAdvisor users consistently recognized us as their favorite in the Travellers' Choice Regional Airlines (Asia) for three consecutive years.
RB's dedication to safety and service excellence was recognized in 2021 with a seven-star rating for our COVID-19 response from airlineratings.com. We were also crowned Asia's Leading Cabin Crew and World's Leading Cabin Crew, winning these titles from 2020 to 2021. Additionally, RB claimed the Asia's Leading Airline – Business Class award from the World Travel Awards in the same year. In 2022, we were honored for the third time in a row as Asia's Leading Cabin Crew by the World Travel Awards.[/vc_column_text][vc_tta_tabs active_section="1" el_class="our-history"][vc_tta_section title="2022" tab_id="2022"][vc_column_text]
2022
1 November 2022
Captain Sabirin Hj Abdul Hamid is appointed as Chief Executive Officer (CEO)
RB receives 5-Start Major Airline Rating from APEX
24 July 2019
RB received 4-Star Airline quality rating certification from SKYTRAX, the international airport transport rating organization.
10 July 2019
RB celebrated the return to the Australian city of Brisbane to our route network
RB introduced RB Link to connect neighbouring cities in the Borneo Island, with flights operated by Malindo Air
18 June 2019
RB is announced at number 66 in the Skytrax's esteemed annual ranking of Top 100 Airlines in the World, advancing 12 positions from the previous year
16 April 2019
Launch of scheduled charter services to Changsha, China
2 April 2019
TripAdvisor announced that RB was recognized as a winner in the 2019 TripAdvisor Travellers’ Choice™ awards for Travellers’ Choice Regional Airlines- Asia for the second consecutive year
1 April 2019
RB expands its route network to Osaka and Nagoya with codeshare partner, China Airlines
15 March 2019
RB celebrates the first inaugural flight to Tokyo Narita, Japan
14 March 2019
RB inked a Special Prorate Agreement deal with British Airways, which extends Royal Brunei’s network from 11 to 23 airports in the region
10 January 2019
RB embarked on another significant milestone with the launching of its new corporate Head Office at the expanded and newly refurbished RB Campus in conjunction with the opening of RB’s Sky Café
RB and Sarawak Tourism Board signed a Memorandum of Agreement to collaborate and stimulate the inflow of visitors to Brunei and Kuching
31 October 2018
The upgraded website with better user experience and richer content is launched
28 October 2018
First nonstop flight between Brunei and London Heathrow, first time the two nations are connected by a direct air link.
9 October 2018
RB honoured with a 4-star official airline ratings from APEX
24 September 2018
New destination marketing campaign launched in key international markets
22 September 2018
The official launch of the A320neo fleet, including a special livery aircraft to showcase Brunei to the world
Destination (Brunei) Marketing Campaign is launched by the Minister of Primary Resources and Tourism, developed and funded by RB
RB announced that it will commence direct flights to Tokyo from 15 March 2019
25 May 2018
RB welcomes the airlines’ 1st Delivery of A320neo registered as V8-RBA from Toulouse, France
19 April 2018
RB introduces the Royal Brunei Mobile App
12 April 2018
12 April: TripAdvisor announced that RB was recognized as a winner in the 2018 TripAdvisor Travellers’ Choice™ awards for Travellers’ Choice Economy Class – Asia and Travellers’ Choice Regional Airlines- Asia
22 March 2018
International Forest of Friendship (IFF) honored RB’s Female Captain Sharifah Czarena Suriany Syed Hasmim as a 2018 inductee for IFF
6 February 2018
RB announced that LEAP-1A engines by CFM International’s will power RB’s A320neos
2 January 2018
Launch of scheduled services to Nanning, China
The new Corporate Head Office at Simpur Building, RB Campus was opened and corporate staff relocated to this new custom designed facility.
RB inks codeshare agreement with Myanmar Airways International to provide a better holiday options for both guests
6 December 2017
A Refreshed and upgraded Sky lounge was launched and the introduction of the new Business Class Lounge
26 November 2017
Launch of scheduled services to Seoul, South Korea
20 October 2017
RB completed the upgrade of RB Plaza, Bandar Seri Begawan with a refresh design that incorporates traditional heritage element into the building exterior
5 October 2017
The nation celebrated His Majesty 50 year’s accession to the throne. RB made a special aircraft livery on its A320 CEO to commemorate this occasion and more than 200 staff was involved in the procession.
3 October 2017
Launch of charter services to Hangzhou, China
27 September 2017
RB introduces Royal Brunei Holidays site a 24/7 online dynamic planning and bundling of holiday products
16 August 2017
RB signed codeshare agreements with Philippine Airlines
RB Upgrades was introduced to level up our guests travel experience to experience our Business Class hospitality
14 December 2016
Daily codeshare flight to Tokyo via Hong Kong with Hong Kong Airlines was launched
28 October 2016
RB introduces direct charter flights to South Korea
3 October 2016
RB signs 10-year component support contract with Lufthansa Technik
26 August 2016
Hong Kong Airlines signed codeshare agreements with RB
10 August 2016
RB was announced top 10 in Skytrax’s Most Loved Airlines
12 July 2016
RB signed codeshare with China Eastern Airlines
20 June 2016
RB introduces App-iness as a new in-flight option for passengers on its Airbus A320 CEO aircraft
17 June 2016
Royal Skies introduces Awards Shopper
5 April 2016
5 April: RB Miri Sarawak Office rebranded office and uniform
1 April 2016
RB rebranded its fare types and introduced betterfly fares
17 March 2016
Mr Karam Chand was appointed to be the Chief Executive Officer for Royal Brunei Airlines after Mr Dermot Mannion ended his 5 year term in the executive office
23 February 2016
Royal Brunei Airlines made headlines internationally with our first female pilot trio in the flight deck flying from Bandar Seri Begawan to Jeddah. The flight was led by Captain Czarena along with SFOs Sariana and Dk Nadiah
RB was declared winner of the Travel Media Innovative Campaign and Content of the Year Award at the inaugural Travel Media Awards held at the St Pancras Renaissance Hotel, London
15 June 2015
RB announced major enhancements to the airline’s online booking experience, being the first airline in Asia Pacific to implement the new version of Amadeus e-Retail platform
30 April 2015
RB launched rebranded Customer Service Centre and Elite lounge, as well as heritage inspired uniforms for Customer Service Centre and Airport Ground Services staff in RB Plaza, Bandar Seri Begawan
19 May 2015
RB has launched its newly refurbished and rebranded office in Dubai at Centurian Star
15 May 2015
RB celebrates a significant milestone this month with the 40th anniversary of the airline’s first commercial flight
8 August 2014
Bruneian born international star, Wu Chun, named as RB’s first International Brand Ambassador
5 May 2014
RB signed with Airbus for seven Airbus A320neo aircraft
3 April 2014
Launch of RB’s first Dreamliner flight from Melbourne making RB the first airline in the world to offer a seamless Dreamliner long-haul flight from Melbourne to London via Brunei and Dubai.
21 February 2014
RB unveiled new heritage inspired uniforms for cabin crew
2 December 2013
First RB flight operated by an all-femalecrew at the flight deck; Captain Sharifah Czarena Suriany Syed Hashim (First RB Female Captain) and SFO Dk Haryati Pg Hj Abd Rais (Brunei’s first female pilot)
1 December 2013
First Dreamliner flight to Long Haul flight to Dubai and London
23 October 2013
First B787 aircraft to land in Ninoy Aquino International Airport, Manila, Philippines (also RB's first commercial flight to Manila using the Dreamliner)
19 October 2013
First B787 aircraft to land in Kuala Lumpur International Airport, KLIA, Malaysia (also RB's first commercial flight to Kuala Lumpur on the Dreamliner) flying from Bandar Seri Begawan to Jeddah on Brunei National Day
18 October 2013
First Commercial flight of RR's 787 to Singapore
12 October 2013
Launching of a Betterfly; RB’s B787 Dreamliner. The first airline in Southeast Asia to operate the B787 Dreamliner
July 2013:
RB launches iPad mini business class service – the first airline in the world to introduce iPad mini as inflight entertainment enhancement. The service is available for Business Class passengers flying on RB’s Bangkok, Hong Kong, Kuala Lumpur, Shanghai and Singapore routes
May 2013:
RB launches Double Daily flights to Kuala Lumpur
January 2013:
RB’s website starts its revamp with a new address: www.flyroyalbrunei.com (previously www.bruneiair.com)
18 November 2012:
RB's 38th Anniversary of Incorporation
6 November 2012:
RB becomes the first National flag carrier in Southeast Asia to appoint a female airline captain; Captain Sharifah Czarena Suriany Syed Hashim
October 2012:
RB’s Rebranding Journey began with its first phase: reveal of new logo and aircraft livery
March 2012:
RB officially launched its daily service to Melbourne in commemoration of its 1 year anniversary
November 2011:
RB officially launched its’ newly enhanced Internet Booking Engine on www.bruneair.com
June 2010:
RB’s newly-leased 777-200ER took off on its first commercial flight from Bandar Seri Begawan to London via Dubai.
January 2010:
RB introduced Royal Brunei Holidays, a revamp of its Golden Touch Holidays, offering guests value-for money packages for their holidays locally and abroad.
Connecting Brunei to the world, safely, reliably and sustainably in our unique Bruneian way, as a commercial airline.
Mission
CORPORATE MISSION
• Provide a stable management team and organisation structure
• Connect Brunei to the world as a commercially viable airline
• Practice a high standard of safety and security throughout our activity
• Promote a high level of cost consciousness throughout our activity
• Be commercially and environmentally sustainable
• Be agile and quick to adapt to changes
PEOPLE MISSION
• Aspire to a high standard of reliability in our people, assets, facilities and processes
• Achieve a high standard of moral and work ethics, be trustworthy
• Promote the company sets of behaviours
• Be Warm in our communications and actions
• Respect others like you want to be respected[/vc_column_text][/vc_column][/vc_row]
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Royal Brunei Airlines, the country’s flag carrier, was established on 18 November 1974 as an independent corporation wholly owned by the government of Brunei Darussalam. The maiden flight took off from Bandar Seri Begawan to Singapore on 14th May 1975. The Company has grown in leaps and bounds since then, winning awards and accolades and achieved a four-star airline ranking in 2018.
From our hub in Bandar Seri Begawan, we proudly serve as a full-service carrier, catering to the needs of our passengers throughout the years. With our commitment to excellence, we offer competitive fares alongside complimentary meals, baggage, and entertainment, ensuring a comfortable and enjoyable travel experience for all our valued guests.
The Safety of our flights, guests and people is our main priority, and we never compromise on it. We deeply value the well-being of our people, our community, and our planet.
At Royal Brunei Airlines, we recognize the importance of staying ahead of the curve. As such, we are continuously transforming ourselves to ensure we are well positioned for the future. The growth in the middle-class population and rising disposable incomes have opened new and exciting opportunities for us and the tourism industry. We embrace these changes, leveraging them to further enhance our services and offerings, making Royal Brunei Airlines a preferred choice for travellers seeking unrivalled experiences.
With a legacy spanning almost five decades, Royal Brunei Airlines is more determined than ever to forge ahead, connecting Brunei Darussalam to the world and offering a gateway to the enchanting wonders of Borneo and beyond. We invite you to embark on this extraordinary journey with us and experience the unmatched hospitality and exceptional service that define Royal Brunei Airlines.
Growth Through the Decades
2018 marked a year of transformative achievements as we focused on enhancing our products, services, network, infrastructure, and most importantly, our people.
As part of our five-year business plan, we successfully refreshed our fleet to new aircraft comprised of B787 Dreamliner and A320neo. This more fuel-efficient, environmentally friendly fleet showcases our commitment to offering our guests the latest cabin features, comfort, and reliability. This new fleet also leaves a smaller carbon footprint, firmly establishing our airline as a beacon of environmental friendliness.
In 2019, RB earned prestigious accolades, including a Five Star rating in the APEX Official Airline RatingsTM and a rank of 66th among the world's top 100 airlines. We were also honoured with Four Stars at the SKYTRAX Awards. TripAdvisor users consistently recognized us as their favorite in the Travellers' Choice Regional Airlines (Asia) for three consecutive years.
RB's dedication to safety and service excellence was recognized in 2021 with a seven-star rating for our COVID-19 response from airlineratings.com. We were also crowned Asia's Leading Cabin Crew and World's Leading Cabin Crew, winning these titles from 2020 to 2021. Additionally, RB claimed the Asia's Leading Airline – Business Class award from the World Travel Awards in the same year. In 2022, we were honored for the third time in a row as Asia's Leading Cabin Crew by the World Travel Awards.
In 2019, RB earned prestigious accolades, including a Five Star rating in the APEX Official Airline RatingsTM and a rank of 66th among the world's top 100 airlines. We were also honoured with Four Stars at the SKYTRAX Awards. TripAdvisor users consistently recognized us as their favorite in the Travellers' Choice Regional Airlines (Asia) for three consecutive years.
RB's dedication to safety and service excellence was recognized in 2021 with a seven-star rating for our COVID-19 response from airlineratings.com. We were also crowned Asia's Leading Cabin Crew and World's Leading Cabin Crew, winning these titles from 2020 to 2021. Additionally, RB claimed the Asia's Leading Airline – Business Class award from the World Travel Awards in the same year. In 2022, we were honored for the third time in a row as Asia's Leading Cabin Crew by the World Travel Awards.[/vc_column_text][vc_tta_tabs active_section="1" el_class="our-history"][vc_tta_section title="2022" tab_id="2022"][vc_column_text]
2022
1 November 2022
Captain Sabirin Hj Abdul Hamid is appointed as Chief Executive Officer (CEO)
RB receives 5-Start Major Airline Rating from APEX
24 July 2019
RB received 4-Star Airline quality rating certification from SKYTRAX, the international airport transport rating organization.
10 July 2019
RB celebrated the return to the Australian city of Brisbane to our route network
RB introduced RB Link to connect neighbouring cities in the Borneo Island, with flights operated by Malindo Air
18 June 2019
RB is announced at number 66 in the Skytrax's esteemed annual ranking of Top 100 Airlines in the World, advancing 12 positions from the previous year
16 April 2019
Launch of scheduled charter services to Changsha, China
2 April 2019
TripAdvisor announced that RB was recognized as a winner in the 2019 TripAdvisor Travellers’ Choice™ awards for Travellers’ Choice Regional Airlines- Asia for the second consecutive year
1 April 2019
RB expands its route network to Osaka and Nagoya with codeshare partner, China Airlines
15 March 2019
RB celebrates the first inaugural flight to Tokyo Narita, Japan
14 March 2019
RB inked a Special Prorate Agreement deal with British Airways, which extends Royal Brunei’s network from 11 to 23 airports in the region
10 January 2019
RB embarked on another significant milestone with the launching of its new corporate Head Office at the expanded and newly refurbished RB Campus in conjunction with the opening of RB’s Sky Café
RB and Sarawak Tourism Board signed a Memorandum of Agreement to collaborate and stimulate the inflow of visitors to Brunei and Kuching
31 October 2018
The upgraded website with better user experience and richer content is launched
28 October 2018
First nonstop flight between Brunei and London Heathrow, first time the two nations are connected by a direct air link.
9 October 2018
RB honoured with a 4-star official airline ratings from APEX
24 September 2018
New destination marketing campaign launched in key international markets
22 September 2018
The official launch of the A320neo fleet, including a special livery aircraft to showcase Brunei to the world
Destination (Brunei) Marketing Campaign is launched by the Minister of Primary Resources and Tourism, developed and funded by RB
RB announced that it will commence direct flights to Tokyo from 15 March 2019
25 May 2018
RB welcomes the airlines’ 1st Delivery of A320neo registered as V8-RBA from Toulouse, France
19 April 2018
RB introduces the Royal Brunei Mobile App
12 April 2018
12 April: TripAdvisor announced that RB was recognized as a winner in the 2018 TripAdvisor Travellers’ Choice™ awards for Travellers’ Choice Economy Class – Asia and Travellers’ Choice Regional Airlines- Asia
22 March 2018
International Forest of Friendship (IFF) honored RB’s Female Captain Sharifah Czarena Suriany Syed Hasmim as a 2018 inductee for IFF
6 February 2018
RB announced that LEAP-1A engines by CFM International’s will power RB’s A320neos
2 January 2018
Launch of scheduled services to Nanning, China
The new Corporate Head Office at Simpur Building, RB Campus was opened and corporate staff relocated to this new custom designed facility.
RB inks codeshare agreement with Myanmar Airways International to provide a better holiday options for both guests
6 December 2017
A Refreshed and upgraded Sky lounge was launched and the introduction of the new Business Class Lounge
26 November 2017
Launch of scheduled services to Seoul, South Korea
20 October 2017
RB completed the upgrade of RB Plaza, Bandar Seri Begawan with a refresh design that incorporates traditional heritage element into the building exterior
5 October 2017
The nation celebrated His Majesty 50 year’s accession to the throne. RB made a special aircraft livery on its A320 CEO to commemorate this occasion and more than 200 staff was involved in the procession.
3 October 2017
Launch of charter services to Hangzhou, China
27 September 2017
RB introduces Royal Brunei Holidays site a 24/7 online dynamic planning and bundling of holiday products
16 August 2017
RB signed codeshare agreements with Philippine Airlines
RB Upgrades was introduced to level up our guests travel experience to experience our Business Class hospitality
14 December 2016
Daily codeshare flight to Tokyo via Hong Kong with Hong Kong Airlines was launched
28 October 2016
RB introduces direct charter flights to South Korea
3 October 2016
RB signs 10-year component support contract with Lufthansa Technik
26 August 2016
Hong Kong Airlines signed codeshare agreements with RB
10 August 2016
RB was announced top 10 in Skytrax’s Most Loved Airlines
12 July 2016
RB signed codeshare with China Eastern Airlines
20 June 2016
RB introduces App-iness as a new in-flight option for passengers on its Airbus A320 CEO aircraft
17 June 2016
Royal Skies introduces Awards Shopper
5 April 2016
5 April: RB Miri Sarawak Office rebranded office and uniform
1 April 2016
RB rebranded its fare types and introduced betterfly fares
17 March 2016
Mr Karam Chand was appointed to be the Chief Executive Officer for Royal Brunei Airlines after Mr Dermot Mannion ended his 5 year term in the executive office
23 February 2016
Royal Brunei Airlines made headlines internationally with our first female pilot trio in the flight deck flying from Bandar Seri Begawan to Jeddah. The flight was led by Captain Czarena along with SFOs Sariana and Dk Nadiah
RB was declared winner of the Travel Media Innovative Campaign and Content of the Year Award at the inaugural Travel Media Awards held at the St Pancras Renaissance Hotel, London
15 June 2015
RB announced major enhancements to the airline’s online booking experience, being the first airline in Asia Pacific to implement the new version of Amadeus e-Retail platform
30 April 2015
RB launched rebranded Customer Service Centre and Elite lounge, as well as heritage inspired uniforms for Customer Service Centre and Airport Ground Services staff in RB Plaza, Bandar Seri Begawan
19 May 2015
RB has launched its newly refurbished and rebranded office in Dubai at Centurian Star
15 May 2015
RB celebrates a significant milestone this month with the 40th anniversary of the airline’s first commercial flight
8 August 2014
Bruneian born international star, Wu Chun, named as RB’s first International Brand Ambassador
5 May 2014
RB signed with Airbus for seven Airbus A320neo aircraft
3 April 2014
Launch of RB’s first Dreamliner flight from Melbourne making RB the first airline in the world to offer a seamless Dreamliner long-haul flight from Melbourne to London via Brunei and Dubai.
21 February 2014
RB unveiled new heritage inspired uniforms for cabin crew
2 December 2013
First RB flight operated by an all-femalecrew at the flight deck; Captain Sharifah Czarena Suriany Syed Hashim (First RB Female Captain) and SFO Dk Haryati Pg Hj Abd Rais (Brunei’s first female pilot)
1 December 2013
First Dreamliner flight to Long Haul flight to Dubai and London
23 October 2013
First B787 aircraft to land in Ninoy Aquino International Airport, Manila, Philippines (also RB's first commercial flight to Manila using the Dreamliner)
19 October 2013
First B787 aircraft to land in Kuala Lumpur International Airport, KLIA, Malaysia (also RB's first commercial flight to Kuala Lumpur on the Dreamliner) flying from Bandar Seri Begawan to Jeddah on Brunei National Day
18 October 2013
First Commercial flight of RR's 787 to Singapore
12 October 2013
Launching of a Betterfly; RB’s B787 Dreamliner. The first airline in Southeast Asia to operate the B787 Dreamliner
July 2013:
RB launches iPad mini business class service – the first airline in the world to introduce iPad mini as inflight entertainment enhancement. The service is available for Business Class passengers flying on RB’s Bangkok, Hong Kong, Kuala Lumpur, Shanghai and Singapore routes
May 2013:
RB launches Double Daily flights to Kuala Lumpur
January 2013:
RB’s website starts its revamp with a new address: www.flyroyalbrunei.com (previously www.bruneiair.com)
18 November 2012:
RB's 38th Anniversary of Incorporation
6 November 2012:
RB becomes the first National flag carrier in Southeast Asia to appoint a female airline captain; Captain Sharifah Czarena Suriany Syed Hashim
October 2012:
RB’s Rebranding Journey began with its first phase: reveal of new logo and aircraft livery
March 2012:
RB officially launched its daily service to Melbourne in commemoration of its 1 year anniversary
November 2011:
RB officially launched its’ newly enhanced Internet Booking Engine on www.bruneair.com
June 2010:
RB’s newly-leased 777-200ER took off on its first commercial flight from Bandar Seri Begawan to London via Dubai.
January 2010:
RB introduced Royal Brunei Holidays, a revamp of its Golden Touch Holidays, offering guests value-for money packages for their holidays locally and abroad.
Connecting Brunei to the world, safely, reliably and sustainably in our unique Bruneian way, as a commercial airline.
Mission
CORPORATE MISSION
• Provide a stable management team and organisation structure
• Connect Brunei to the world as a commercially viable airline
• Practice a high standard of safety and security throughout our activity
• Promote a high level of cost consciousness throughout our activity
• Be commercially and environmentally sustainable
• Be agile and quick to adapt to changes
PEOPLE MISSION
• Aspire to a high standard of reliability in our people, assets, facilities and processes
• Achieve a high standard of moral and work ethics, be trustworthy
• Promote the company sets of behaviours
• Be Warm in our communications and actions
• Respect others like you want to be respected[/vc_column_text][/vc_column][/vc_row]
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Royal Brunei Airlines, the country’s flag carrier, was established on 18 November 1974 as an independent corporation wholly owned by the government of Brunei Darussalam. The maiden flight took off from Bandar Seri Begawan to Singapore on 14th May 1975. The Company has grown in leaps and bounds since then, winning awards and accolades and achieved a four-star airline ranking in 2018.
From our hub in Bandar Seri Begawan, we proudly serve as a full-service carrier, catering to the needs of our passengers throughout the years. With our commitment to excellence, we offer competitive fares alongside complimentary meals, baggage, and entertainment, ensuring a comfortable and enjoyable travel experience for all our valued guests.
The Safety of our flights, guests and people is our main priority, and we never compromise on it. We deeply value the well-being of our people, our community, and our planet.
At Royal Brunei Airlines, we recognize the importance of staying ahead of the curve. As such, we are continuously transforming ourselves to ensure we are well positioned for the future. The growth in the middle-class population and rising disposable incomes have opened new and exciting opportunities for us and the tourism industry. We embrace these changes, leveraging them to further enhance our services and offerings, making Royal Brunei Airlines a preferred choice for travellers seeking unrivalled experiences.
With a legacy spanning almost five decades, Royal Brunei Airlines is more determined than ever to forge ahead, connecting Brunei Darussalam to the world and offering a gateway to the enchanting wonders of Borneo and beyond. We invite you to embark on this extraordinary journey with us and experience the unmatched hospitality and exceptional service that define Royal Brunei Airlines.
Growth Through the Decades
2018 marked a year of transformative achievements as we focused on enhancing our products, services, network, infrastructure, and most importantly, our people.
As part of our five-year business plan, we successfully refreshed our fleet to new aircraft comprised of B787 Dreamliner and A320neo. This more fuel-efficient, environmentally friendly fleet showcases our commitment to offering our guests the latest cabin features, comfort, and reliability. This new fleet also leaves a smaller carbon footprint, firmly establishing our airline as a beacon of environmental friendliness.
In 2019, RB earned prestigious accolades, including a Five Star rating in the APEX Official Airline RatingsTM and a rank of 66th among the world's top 100 airlines. We were also honoured with Four Stars at the SKYTRAX Awards. TripAdvisor users consistently recognized us as their favorite in the Travellers' Choice Regional Airlines (Asia) for three consecutive years.
RB's dedication to safety and service excellence was recognized in 2021 with a seven-star rating for our COVID-19 response from airlineratings.com. We were also crowned Asia's Leading Cabin Crew and World's Leading Cabin Crew, winning these titles from 2020 to 2021. Additionally, RB claimed the Asia's Leading Airline – Business Class award from the World Travel Awards in the same year. In 2022, we were honored for the third time in a row as Asia's Leading Cabin Crew by the World Travel Awards.
In 2019, RB earned prestigious accolades, including a Five Star rating in the APEX Official Airline RatingsTM and a rank of 66th among the world's top 100 airlines. We were also honoured with Four Stars at the SKYTRAX Awards. TripAdvisor users consistently recognized us as their favorite in the Travellers' Choice Regional Airlines (Asia) for three consecutive years.
RB's dedication to safety and service excellence was recognized in 2021 with a seven-star rating for our COVID-19 response from airlineratings.com. We were also crowned Asia's Leading Cabin Crew and World's Leading Cabin Crew, winning these titles from 2020 to 2021. Additionally, RB claimed the Asia's Leading Airline – Business Class award from the World Travel Awards in the same year. In 2022, we were honored for the third time in a row as Asia's Leading Cabin Crew by the World Travel Awards.[/vc_column_text][vc_tta_tabs active_section="1" el_class="our-history"][vc_tta_section title="2022" tab_id="2022"][vc_column_text]
2022
1 November 2022
Captain Sabirin Hj Abdul Hamid is appointed as Chief Executive Officer (CEO)
RB receives 5-Start Major Airline Rating from APEX
24 July 2019
RB received 4-Star Airline quality rating certification from SKYTRAX, the international airport transport rating organization.
10 July 2019
RB celebrated the return to the Australian city of Brisbane to our route network
RB introduced RB Link to connect neighbouring cities in the Borneo Island, with flights operated by Malindo Air
18 June 2019
RB is announced at number 66 in the Skytrax's esteemed annual ranking of Top 100 Airlines in the World, advancing 12 positions from the previous year
16 April 2019
Launch of scheduled charter services to Changsha, China
2 April 2019
TripAdvisor announced that RB was recognized as a winner in the 2019 TripAdvisor Travellers’ Choice™ awards for Travellers’ Choice Regional Airlines- Asia for the second consecutive year
1 April 2019
RB expands its route network to Osaka and Nagoya with codeshare partner, China Airlines
15 March 2019
RB celebrates the first inaugural flight to Tokyo Narita, Japan
14 March 2019
RB inked a Special Prorate Agreement deal with British Airways, which extends Royal Brunei’s network from 11 to 23 airports in the region
10 January 2019
RB embarked on another significant milestone with the launching of its new corporate Head Office at the expanded and newly refurbished RB Campus in conjunction with the opening of RB’s Sky Café
RB and Sarawak Tourism Board signed a Memorandum of Agreement to collaborate and stimulate the inflow of visitors to Brunei and Kuching
31 October 2018
The upgraded website with better user experience and richer content is launched
28 October 2018
First nonstop flight between Brunei and London Heathrow, first time the two nations are connected by a direct air link.
9 October 2018
RB honoured with a 4-star official airline ratings from APEX
24 September 2018
New destination marketing campaign launched in key international markets
22 September 2018
The official launch of the A320neo fleet, including a special livery aircraft to showcase Brunei to the world
Destination (Brunei) Marketing Campaign is launched by the Minister of Primary Resources and Tourism, developed and funded by RB
RB announced that it will commence direct flights to Tokyo from 15 March 2019
25 May 2018
RB welcomes the airlines’ 1st Delivery of A320neo registered as V8-RBA from Toulouse, France
19 April 2018
RB introduces the Royal Brunei Mobile App
12 April 2018
12 April: TripAdvisor announced that RB was recognized as a winner in the 2018 TripAdvisor Travellers’ Choice™ awards for Travellers’ Choice Economy Class – Asia and Travellers’ Choice Regional Airlines- Asia
22 March 2018
International Forest of Friendship (IFF) honored RB’s Female Captain Sharifah Czarena Suriany Syed Hasmim as a 2018 inductee for IFF
6 February 2018
RB announced that LEAP-1A engines by CFM International’s will power RB’s A320neos
2 January 2018
Launch of scheduled services to Nanning, China
The new Corporate Head Office at Simpur Building, RB Campus was opened and corporate staff relocated to this new custom designed facility.
RB inks codeshare agreement with Myanmar Airways International to provide a better holiday options for both guests
6 December 2017
A Refreshed and upgraded Sky lounge was launched and the introduction of the new Business Class Lounge
26 November 2017
Launch of scheduled services to Seoul, South Korea
20 October 2017
RB completed the upgrade of RB Plaza, Bandar Seri Begawan with a refresh design that incorporates traditional heritage element into the building exterior
5 October 2017
The nation celebrated His Majesty 50 year’s accession to the throne. RB made a special aircraft livery on its A320 CEO to commemorate this occasion and more than 200 staff was involved in the procession.
3 October 2017
Launch of charter services to Hangzhou, China
27 September 2017
RB introduces Royal Brunei Holidays site a 24/7 online dynamic planning and bundling of holiday products
16 August 2017
RB signed codeshare agreements with Philippine Airlines
RB Upgrades was introduced to level up our guests travel experience to experience our Business Class hospitality
14 December 2016
Daily codeshare flight to Tokyo via Hong Kong with Hong Kong Airlines was launched
28 October 2016
RB introduces direct charter flights to South Korea
3 October 2016
RB signs 10-year component support contract with Lufthansa Technik
26 August 2016
Hong Kong Airlines signed codeshare agreements with RB
10 August 2016
RB was announced top 10 in Skytrax’s Most Loved Airlines
12 July 2016
RB signed codeshare with China Eastern Airlines
20 June 2016
RB introduces App-iness as a new in-flight option for passengers on its Airbus A320 CEO aircraft
17 June 2016
Royal Skies introduces Awards Shopper
5 April 2016
5 April: RB Miri Sarawak Office rebranded office and uniform
1 April 2016
RB rebranded its fare types and introduced betterfly fares
17 March 2016
Mr Karam Chand was appointed to be the Chief Executive Officer for Royal Brunei Airlines after Mr Dermot Mannion ended his 5 year term in the executive office
23 February 2016
Royal Brunei Airlines made headlines internationally with our first female pilot trio in the flight deck flying from Bandar Seri Begawan to Jeddah. The flight was led by Captain Czarena along with SFOs Sariana and Dk Nadiah
RB was declared winner of the Travel Media Innovative Campaign and Content of the Year Award at the inaugural Travel Media Awards held at the St Pancras Renaissance Hotel, London
15 June 2015
RB announced major enhancements to the airline’s online booking experience, being the first airline in Asia Pacific to implement the new version of Amadeus e-Retail platform
30 April 2015
RB launched rebranded Customer Service Centre and Elite lounge, as well as heritage inspired uniforms for Customer Service Centre and Airport Ground Services staff in RB Plaza, Bandar Seri Begawan
19 May 2015
RB has launched its newly refurbished and rebranded office in Dubai at Centurian Star
15 May 2015
RB celebrates a significant milestone this month with the 40th anniversary of the airline’s first commercial flight
8 August 2014
Bruneian born international star, Wu Chun, named as RB’s first International Brand Ambassador
5 May 2014
RB signed with Airbus for seven Airbus A320neo aircraft
3 April 2014
Launch of RB’s first Dreamliner flight from Melbourne making RB the first airline in the world to offer a seamless Dreamliner long-haul flight from Melbourne to London via Brunei and Dubai.
21 February 2014
RB unveiled new heritage inspired uniforms for cabin crew
2 December 2013
First RB flight operated by an all-femalecrew at the flight deck; Captain Sharifah Czarena Suriany Syed Hashim (First RB Female Captain) and SFO Dk Haryati Pg Hj Abd Rais (Brunei’s first female pilot)
1 December 2013
First Dreamliner flight to Long Haul flight to Dubai and London
23 October 2013
First B787 aircraft to land in Ninoy Aquino International Airport, Manila, Philippines (also RB's first commercial flight to Manila using the Dreamliner)
19 October 2013
First B787 aircraft to land in Kuala Lumpur International Airport, KLIA, Malaysia (also RB's first commercial flight to Kuala Lumpur on the Dreamliner) flying from Bandar Seri Begawan to Jeddah on Brunei National Day
18 October 2013
First Commercial flight of RR's 787 to Singapore
12 October 2013
Launching of a Betterfly; RB’s B787 Dreamliner. The first airline in Southeast Asia to operate the B787 Dreamliner
July 2013:
RB launches iPad mini business class service – the first airline in the world to introduce iPad mini as inflight entertainment enhancement. The service is available for Business Class passengers flying on RB’s Bangkok, Hong Kong, Kuala Lumpur, Shanghai and Singapore routes
May 2013:
RB launches Double Daily flights to Kuala Lumpur
January 2013:
RB’s website starts its revamp with a new address: www.flyroyalbrunei.com (previously www.bruneiair.com)
18 November 2012:
RB's 38th Anniversary of Incorporation
6 November 2012:
RB becomes the first National flag carrier in Southeast Asia to appoint a female airline captain; Captain Sharifah Czarena Suriany Syed Hashim
October 2012:
RB’s Rebranding Journey began with its first phase: reveal of new logo and aircraft livery
March 2012:
RB officially launched its daily service to Melbourne in commemoration of its 1 year anniversary
November 2011:
RB officially launched its’ newly enhanced Internet Booking Engine on www.bruneair.com
June 2010:
RB’s newly-leased 777-200ER took off on its first commercial flight from Bandar Seri Begawan to London via Dubai.
January 2010:
RB introduced Royal Brunei Holidays, a revamp of its Golden Touch Holidays, offering guests value-for money packages for their holidays locally and abroad.
Connecting Brunei to the world, safely, reliably and sustainably in our unique Bruneian way, as a commercial airline.
Mission
CORPORATE MISSION
• Provide a stable management team and organisation structure
• Connect Brunei to the world as a commercially viable airline
• Practice a high standard of safety and security throughout our activity
• Promote a high level of cost consciousness throughout our activity
• Be commercially and environmentally sustainable
• Be agile and quick to adapt to changes
PEOPLE MISSION
• Aspire to a high standard of reliability in our people, assets, facilities and processes
• Achieve a high standard of moral and work ethics, be trustworthy
• Promote the company sets of behaviours
• Be Warm in our communications and actions
• Respect others like you want to be respected[/vc_column_text][/vc_column][/vc_row]
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Royal Brunei Airlines, the country’s flag carrier, was established on 18 November 1974 as an independent corporation wholly owned by the government of Brunei Darussalam. The maiden flight took off from Bandar Seri Begawan to Singapore on 14th May 1975. The Company has grown in leaps and bounds since then, winning awards and accolades and achieved a four-star airline ranking in 2018.
From our hub in Bandar Seri Begawan, we proudly serve as a full-service carrier, catering to the needs of our passengers throughout the years. With our commitment to excellence, we offer competitive fares alongside complimentary meals, baggage, and entertainment, ensuring a comfortable and enjoyable travel experience for all our valued guests.
The Safety of our flights, guests and people is our main priority, and we never compromise on it. We deeply value the well-being of our people, our community, and our planet.
At Royal Brunei Airlines, we recognize the importance of staying ahead of the curve. As such, we are continuously transforming ourselves to ensure we are well positioned for the future. The growth in the middle-class population and rising disposable incomes have opened new and exciting opportunities for us and the tourism industry. We embrace these changes, leveraging them to further enhance our services and offerings, making Royal Brunei Airlines a preferred choice for travellers seeking unrivalled experiences.
With a legacy spanning almost five decades, Royal Brunei Airlines is more determined than ever to forge ahead, connecting Brunei Darussalam to the world and offering a gateway to the enchanting wonders of Borneo and beyond. We invite you to embark on this extraordinary journey with us and experience the unmatched hospitality and exceptional service that define Royal Brunei Airlines.
Growth Through the Decades
2018 marked a year of transformative achievements as we focused on enhancing our products, services, network, infrastructure, and most importantly, our people.
As part of our five-year business plan, we successfully refreshed our fleet to new aircraft comprised of B787 Dreamliner and A320neo. This more fuel-efficient, environmentally friendly fleet showcases our commitment to offering our guests the latest cabin features, comfort, and reliability. This new fleet also leaves a smaller carbon footprint, firmly establishing our airline as a beacon of environmental friendliness.
In 2019, RB earned prestigious accolades, including a Five Star rating in the APEX Official Airline RatingsTM and a rank of 66th among the world's top 100 airlines. We were also honoured with Four Stars at the SKYTRAX Awards. TripAdvisor users consistently recognized us as their favorite in the Travellers' Choice Regional Airlines (Asia) for three consecutive years.
RB's dedication to safety and service excellence was recognized in 2021 with a seven-star rating for our COVID-19 response from airlineratings.com. We were also crowned Asia's Leading Cabin Crew and World's Leading Cabin Crew, winning these titles from 2020 to 2021. Additionally, RB claimed the Asia's Leading Airline – Business Class award from the World Travel Awards in the same year. In 2022, we were honored for the third time in a row as Asia's Leading Cabin Crew by the World Travel Awards.
In 2019, RB earned prestigious accolades, including a Five Star rating in the APEX Official Airline RatingsTM and a rank of 66th among the world's top 100 airlines. We were also honoured with Four Stars at the SKYTRAX Awards. TripAdvisor users consistently recognized us as their favorite in the Travellers' Choice Regional Airlines (Asia) for three consecutive years.
RB's dedication to safety and service excellence was recognized in 2021 with a seven-star rating for our COVID-19 response from airlineratings.com. We were also crowned Asia's Leading Cabin Crew and World's Leading Cabin Crew, winning these titles from 2020 to 2021. Additionally, RB claimed the Asia's Leading Airline – Business Class award from the World Travel Awards in the same year. In 2022, we were honored for the third time in a row as Asia's Leading Cabin Crew by the World Travel Awards.[/vc_column_text][vc_tta_tabs active_section="1" el_class="our-history"][vc_tta_section title="2022" tab_id="2022"][vc_column_text]
2022
1 November 2022
Captain Sabirin Hj Abdul Hamid is appointed as Chief Executive Officer (CEO)
RB receives 5-Start Major Airline Rating from APEX
24 July 2019
RB received 4-Star Airline quality rating certification from SKYTRAX, the international airport transport rating organization.
10 July 2019
RB celebrated the return to the Australian city of Brisbane to our route network
RB introduced RB Link to connect neighbouring cities in the Borneo Island, with flights operated by Malindo Air
18 June 2019
RB is announced at number 66 in the Skytrax's esteemed annual ranking of Top 100 Airlines in the World, advancing 12 positions from the previous year
16 April 2019
Launch of scheduled charter services to Changsha, China
2 April 2019
TripAdvisor announced that RB was recognized as a winner in the 2019 TripAdvisor Travellers’ Choice™ awards for Travellers’ Choice Regional Airlines- Asia for the second consecutive year
1 April 2019
RB expands its route network to Osaka and Nagoya with codeshare partner, China Airlines
15 March 2019
RB celebrates the first inaugural flight to Tokyo Narita, Japan
14 March 2019
RB inked a Special Prorate Agreement deal with British Airways, which extends Royal Brunei’s network from 11 to 23 airports in the region
10 January 2019
RB embarked on another significant milestone with the launching of its new corporate Head Office at the expanded and newly refurbished RB Campus in conjunction with the opening of RB’s Sky Café
RB and Sarawak Tourism Board signed a Memorandum of Agreement to collaborate and stimulate the inflow of visitors to Brunei and Kuching
31 October 2018
The upgraded website with better user experience and richer content is launched
28 October 2018
First nonstop flight between Brunei and London Heathrow, first time the two nations are connected by a direct air link.
9 October 2018
RB honoured with a 4-star official airline ratings from APEX
24 September 2018
New destination marketing campaign launched in key international markets
22 September 2018
The official launch of the A320neo fleet, including a special livery aircraft to showcase Brunei to the world
Destination (Brunei) Marketing Campaign is launched by the Minister of Primary Resources and Tourism, developed and funded by RB
RB announced that it will commence direct flights to Tokyo from 15 March 2019
25 May 2018
RB welcomes the airlines’ 1st Delivery of A320neo registered as V8-RBA from Toulouse, France
19 April 2018
RB introduces the Royal Brunei Mobile App
12 April 2018
12 April: TripAdvisor announced that RB was recognized as a winner in the 2018 TripAdvisor Travellers’ Choice™ awards for Travellers’ Choice Economy Class – Asia and Travellers’ Choice Regional Airlines- Asia
22 March 2018
International Forest of Friendship (IFF) honored RB’s Female Captain Sharifah Czarena Suriany Syed Hasmim as a 2018 inductee for IFF
6 February 2018
RB announced that LEAP-1A engines by CFM International’s will power RB’s A320neos
2 January 2018
Launch of scheduled services to Nanning, China
The new Corporate Head Office at Simpur Building, RB Campus was opened and corporate staff relocated to this new custom designed facility.
RB inks codeshare agreement with Myanmar Airways International to provide a better holiday options for both guests
6 December 2017
A Refreshed and upgraded Sky lounge was launched and the introduction of the new Business Class Lounge
26 November 2017
Launch of scheduled services to Seoul, South Korea
20 October 2017
RB completed the upgrade of RB Plaza, Bandar Seri Begawan with a refresh design that incorporates traditional heritage element into the building exterior
5 October 2017
The nation celebrated His Majesty 50 year’s accession to the throne. RB made a special aircraft livery on its A320 CEO to commemorate this occasion and more than 200 staff was involved in the procession.
3 October 2017
Launch of charter services to Hangzhou, China
27 September 2017
RB introduces Royal Brunei Holidays site a 24/7 online dynamic planning and bundling of holiday products
16 August 2017
RB signed codeshare agreements with Philippine Airlines
RB Upgrades was introduced to level up our guests travel experience to experience our Business Class hospitality
14 December 2016
Daily codeshare flight to Tokyo via Hong Kong with Hong Kong Airlines was launched
28 October 2016
RB introduces direct charter flights to South Korea
3 October 2016
RB signs 10-year component support contract with Lufthansa Technik
26 August 2016
Hong Kong Airlines signed codeshare agreements with RB
10 August 2016
RB was announced top 10 in Skytrax’s Most Loved Airlines
12 July 2016
RB signed codeshare with China Eastern Airlines
20 June 2016
RB introduces App-iness as a new in-flight option for passengers on its Airbus A320 CEO aircraft
17 June 2016
Royal Skies introduces Awards Shopper
5 April 2016
5 April: RB Miri Sarawak Office rebranded office and uniform
1 April 2016
RB rebranded its fare types and introduced betterfly fares
17 March 2016
Mr Karam Chand was appointed to be the Chief Executive Officer for Royal Brunei Airlines after Mr Dermot Mannion ended his 5 year term in the executive office
23 February 2016
Royal Brunei Airlines made headlines internationally with our first female pilot trio in the flight deck flying from Bandar Seri Begawan to Jeddah. The flight was led by Captain Czarena along with SFOs Sariana and Dk Nadiah
RB was declared winner of the Travel Media Innovative Campaign and Content of the Year Award at the inaugural Travel Media Awards held at the St Pancras Renaissance Hotel, London
15 June 2015
RB announced major enhancements to the airline’s online booking experience, being the first airline in Asia Pacific to implement the new version of Amadeus e-Retail platform
30 April 2015
RB launched rebranded Customer Service Centre and Elite lounge, as well as heritage inspired uniforms for Customer Service Centre and Airport Ground Services staff in RB Plaza, Bandar Seri Begawan
19 May 2015
RB has launched its newly refurbished and rebranded office in Dubai at Centurian Star
15 May 2015
RB celebrates a significant milestone this month with the 40th anniversary of the airline’s first commercial flight
8 August 2014
Bruneian born international star, Wu Chun, named as RB’s first International Brand Ambassador
5 May 2014
RB signed with Airbus for seven Airbus A320neo aircraft
3 April 2014
Launch of RB’s first Dreamliner flight from Melbourne making RB the first airline in the world to offer a seamless Dreamliner long-haul flight from Melbourne to London via Brunei and Dubai.
21 February 2014
RB unveiled new heritage inspired uniforms for cabin crew
2 December 2013
First RB flight operated by an all-femalecrew at the flight deck; Captain Sharifah Czarena Suriany Syed Hashim (First RB Female Captain) and SFO Dk Haryati Pg Hj Abd Rais (Brunei’s first female pilot)
1 December 2013
First Dreamliner flight to Long Haul flight to Dubai and London
23 October 2013
First B787 aircraft to land in Ninoy Aquino International Airport, Manila, Philippines (also RB's first commercial flight to Manila using the Dreamliner)
19 October 2013
First B787 aircraft to land in Kuala Lumpur International Airport, KLIA, Malaysia (also RB's first commercial flight to Kuala Lumpur on the Dreamliner) flying from Bandar Seri Begawan to Jeddah on Brunei National Day
18 October 2013
First Commercial flight of RR's 787 to Singapore
12 October 2013
Launching of a Betterfly; RB’s B787 Dreamliner. The first airline in Southeast Asia to operate the B787 Dreamliner
July 2013:
RB launches iPad mini business class service – the first airline in the world to introduce iPad mini as inflight entertainment enhancement. The service is available for Business Class passengers flying on RB’s Bangkok, Hong Kong, Kuala Lumpur, Shanghai and Singapore routes
May 2013:
RB launches Double Daily flights to Kuala Lumpur
January 2013:
RB’s website starts its revamp with a new address: www.flyroyalbrunei.com (previously www.bruneiair.com)
18 November 2012:
RB's 38th Anniversary of Incorporation
6 November 2012:
RB becomes the first National flag carrier in Southeast Asia to appoint a female airline captain; Captain Sharifah Czarena Suriany Syed Hashim
October 2012:
RB’s Rebranding Journey began with its first phase: reveal of new logo and aircraft livery
March 2012:
RB officially launched its daily service to Melbourne in commemoration of its 1 year anniversary
November 2011:
RB officially launched its’ newly enhanced Internet Booking Engine on www.bruneair.com
June 2010:
RB’s newly-leased 777-200ER took off on its first commercial flight from Bandar Seri Begawan to London via Dubai.
January 2010:
RB introduced Royal Brunei Holidays, a revamp of its Golden Touch Holidays, offering guests value-for money packages for their holidays locally and abroad.
Connecting Brunei to the world, safely, reliably and sustainably in our unique Bruneian way, as a commercial airline.
Mission
CORPORATE MISSION
• Provide a stable management team and organisation structure
• Connect Brunei to the world as a commercially viable airline
• Practice a high standard of safety and security throughout our activity
• Promote a high level of cost consciousness throughout our activity
• Be commercially and environmentally sustainable
• Be agile and quick to adapt to changes
PEOPLE MISSION
• Aspire to a high standard of reliability in our people, assets, facilities and processes
• Achieve a high standard of moral and work ethics, be trustworthy
• Promote the company sets of behaviours
• Be Warm in our communications and actions
• Respect others like you want to be respected[/vc_column_text][/vc_column][/vc_row]
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Royal Brunei Airlines, the country’s flag carrier, was established on 18 November 1974 as an independent corporation wholly owned by the government of Brunei Darussalam. The maiden flight took off from Bandar Seri Begawan to Singapore on 14th May 1975. The Company has grown in leaps and bounds since then, winning awards and accolades and achieved a four-star airline ranking in 2018.
From our hub in Bandar Seri Begawan, we proudly serve as a full-service carrier, catering to the needs of our passengers throughout the years. With our commitment to excellence, we offer competitive fares alongside complimentary meals, baggage, and entertainment, ensuring a comfortable and enjoyable travel experience for all our valued guests.
The Safety of our flights, guests and people is our main priority, and we never compromise on it. We deeply value the well-being of our people, our community, and our planet.
At Royal Brunei Airlines, we recognize the importance of staying ahead of the curve. As such, we are continuously transforming ourselves to ensure we are well positioned for the future. The growth in the middle-class population and rising disposable incomes have opened new and exciting opportunities for us and the tourism industry. We embrace these changes, leveraging them to further enhance our services and offerings, making Royal Brunei Airlines a preferred choice for travellers seeking unrivalled experiences.
With a legacy spanning almost five decades, Royal Brunei Airlines is more determined than ever to forge ahead, connecting Brunei Darussalam to the world and offering a gateway to the enchanting wonders of Borneo and beyond. We invite you to embark on this extraordinary journey with us and experience the unmatched hospitality and exceptional service that define Royal Brunei Airlines.
Growth Through the Decades
2018 marked a year of transformative achievements as we focused on enhancing our products, services, network, infrastructure, and most importantly, our people.
As part of our five-year business plan, we successfully refreshed our fleet to new aircraft comprised of B787 Dreamliner and A320neo. This more fuel-efficient, environmentally friendly fleet showcases our commitment to offering our guests the latest cabin features, comfort, and reliability. This new fleet also leaves a smaller carbon footprint, firmly establishing our airline as a beacon of environmental friendliness.
In 2019, RB earned prestigious accolades, including a Five Star rating in the APEX Official Airline RatingsTM and a rank of 66th among the world's top 100 airlines. We were also honoured with Four Stars at the SKYTRAX Awards. TripAdvisor users consistently recognized us as their favorite in the Travellers' Choice Regional Airlines (Asia) for three consecutive years.
RB's dedication to safety and service excellence was recognized in 2021 with a seven-star rating for our COVID-19 response from airlineratings.com. We were also crowned Asia's Leading Cabin Crew and World's Leading Cabin Crew, winning these titles from 2020 to 2021. Additionally, RB claimed the Asia's Leading Airline – Business Class award from the World Travel Awards in the same year. In 2022, we were honored for the third time in a row as Asia's Leading Cabin Crew by the World Travel Awards.
In 2019, RB earned prestigious accolades, including a Five Star rating in the APEX Official Airline RatingsTM and a rank of 66th among the world's top 100 airlines. We were also honoured with Four Stars at the SKYTRAX Awards. TripAdvisor users consistently recognized us as their favorite in the Travellers' Choice Regional Airlines (Asia) for three consecutive years.
RB's dedication to safety and service excellence was recognized in 2021 with a seven-star rating for our COVID-19 response from airlineratings.com. We were also crowned Asia's Leading Cabin Crew and World's Leading Cabin Crew, winning these titles from 2020 to 2021. Additionally, RB claimed the Asia's Leading Airline – Business Class award from the World Travel Awards in the same year. In 2022, we were honored for the third time in a row as Asia's Leading Cabin Crew by the World Travel Awards.[/vc_column_text][vc_tta_tabs active_section="1" el_class="our-history"][vc_tta_section title="2022" tab_id="2022"][vc_column_text]
2022
1 November 2022
Captain Sabirin Hj Abdul Hamid is appointed as Chief Executive Officer (CEO)
RB receives 5-Start Major Airline Rating from APEX
24 July 2019
RB received 4-Star Airline quality rating certification from SKYTRAX, the international airport transport rating organization.
10 July 2019
RB celebrated the return to the Australian city of Brisbane to our route network
RB introduced RB Link to connect neighbouring cities in the Borneo Island, with flights operated by Malindo Air
18 June 2019
RB is announced at number 66 in the Skytrax's esteemed annual ranking of Top 100 Airlines in the World, advancing 12 positions from the previous year
16 April 2019
Launch of scheduled charter services to Changsha, China
2 April 2019
TripAdvisor announced that RB was recognized as a winner in the 2019 TripAdvisor Travellers’ Choice™ awards for Travellers’ Choice Regional Airlines- Asia for the second consecutive year
1 April 2019
RB expands its route network to Osaka and Nagoya with codeshare partner, China Airlines
15 March 2019
RB celebrates the first inaugural flight to Tokyo Narita, Japan
14 March 2019
RB inked a Special Prorate Agreement deal with British Airways, which extends Royal Brunei’s network from 11 to 23 airports in the region
10 January 2019
RB embarked on another significant milestone with the launching of its new corporate Head Office at the expanded and newly refurbished RB Campus in conjunction with the opening of RB’s Sky Café
RB and Sarawak Tourism Board signed a Memorandum of Agreement to collaborate and stimulate the inflow of visitors to Brunei and Kuching
31 October 2018
The upgraded website with better user experience and richer content is launched
28 October 2018
First nonstop flight between Brunei and London Heathrow, first time the two nations are connected by a direct air link.
9 October 2018
RB honoured with a 4-star official airline ratings from APEX
24 September 2018
New destination marketing campaign launched in key international markets
22 September 2018
The official launch of the A320neo fleet, including a special livery aircraft to showcase Brunei to the world
Destination (Brunei) Marketing Campaign is launched by the Minister of Primary Resources and Tourism, developed and funded by RB
RB announced that it will commence direct flights to Tokyo from 15 March 2019
25 May 2018
RB welcomes the airlines’ 1st Delivery of A320neo registered as V8-RBA from Toulouse, France
19 April 2018
RB introduces the Royal Brunei Mobile App
12 April 2018
12 April: TripAdvisor announced that RB was recognized as a winner in the 2018 TripAdvisor Travellers’ Choice™ awards for Travellers’ Choice Economy Class – Asia and Travellers’ Choice Regional Airlines- Asia
22 March 2018
International Forest of Friendship (IFF) honored RB’s Female Captain Sharifah Czarena Suriany Syed Hasmim as a 2018 inductee for IFF
6 February 2018
RB announced that LEAP-1A engines by CFM International’s will power RB’s A320neos
2 January 2018
Launch of scheduled services to Nanning, China
The new Corporate Head Office at Simpur Building, RB Campus was opened and corporate staff relocated to this new custom designed facility.
RB inks codeshare agreement with Myanmar Airways International to provide a better holiday options for both guests
6 December 2017
A Refreshed and upgraded Sky lounge was launched and the introduction of the new Business Class Lounge
26 November 2017
Launch of scheduled services to Seoul, South Korea
20 October 2017
RB completed the upgrade of RB Plaza, Bandar Seri Begawan with a refresh design that incorporates traditional heritage element into the building exterior
5 October 2017
The nation celebrated His Majesty 50 year’s accession to the throne. RB made a special aircraft livery on its A320 CEO to commemorate this occasion and more than 200 staff was involved in the procession.
3 October 2017
Launch of charter services to Hangzhou, China
27 September 2017
RB introduces Royal Brunei Holidays site a 24/7 online dynamic planning and bundling of holiday products
16 August 2017
RB signed codeshare agreements with Philippine Airlines
RB Upgrades was introduced to level up our guests travel experience to experience our Business Class hospitality
14 December 2016
Daily codeshare flight to Tokyo via Hong Kong with Hong Kong Airlines was launched
28 October 2016
RB introduces direct charter flights to South Korea
3 October 2016
RB signs 10-year component support contract with Lufthansa Technik
26 August 2016
Hong Kong Airlines signed codeshare agreements with RB
10 August 2016
RB was announced top 10 in Skytrax’s Most Loved Airlines
12 July 2016
RB signed codeshare with China Eastern Airlines
20 June 2016
RB introduces App-iness as a new in-flight option for passengers on its Airbus A320 CEO aircraft
17 June 2016
Royal Skies introduces Awards Shopper
5 April 2016
5 April: RB Miri Sarawak Office rebranded office and uniform
1 April 2016
RB rebranded its fare types and introduced betterfly fares
17 March 2016
Mr Karam Chand was appointed to be the Chief Executive Officer for Royal Brunei Airlines after Mr Dermot Mannion ended his 5 year term in the executive office
23 February 2016
Royal Brunei Airlines made headlines internationally with our first female pilot trio in the flight deck flying from Bandar Seri Begawan to Jeddah. The flight was led by Captain Czarena along with SFOs Sariana and Dk Nadiah
RB was declared winner of the Travel Media Innovative Campaign and Content of the Year Award at the inaugural Travel Media Awards held at the St Pancras Renaissance Hotel, London
15 June 2015
RB announced major enhancements to the airline’s online booking experience, being the first airline in Asia Pacific to implement the new version of Amadeus e-Retail platform
30 April 2015
RB launched rebranded Customer Service Centre and Elite lounge, as well as heritage inspired uniforms for Customer Service Centre and Airport Ground Services staff in RB Plaza, Bandar Seri Begawan
19 May 2015
RB has launched its newly refurbished and rebranded office in Dubai at Centurian Star
15 May 2015
RB celebrates a significant milestone this month with the 40th anniversary of the airline’s first commercial flight
8 August 2014
Bruneian born international star, Wu Chun, named as RB’s first International Brand Ambassador
5 May 2014
RB signed with Airbus for seven Airbus A320neo aircraft
3 April 2014
Launch of RB’s first Dreamliner flight from Melbourne making RB the first airline in the world to offer a seamless Dreamliner long-haul flight from Melbourne to London via Brunei and Dubai.
21 February 2014
RB unveiled new heritage inspired uniforms for cabin crew
2 December 2013
First RB flight operated by an all-femalecrew at the flight deck; Captain Sharifah Czarena Suriany Syed Hashim (First RB Female Captain) and SFO Dk Haryati Pg Hj Abd Rais (Brunei’s first female pilot)
1 December 2013
First Dreamliner flight to Long Haul flight to Dubai and London
23 October 2013
First B787 aircraft to land in Ninoy Aquino International Airport, Manila, Philippines (also RB's first commercial flight to Manila using the Dreamliner)
19 October 2013
First B787 aircraft to land in Kuala Lumpur International Airport, KLIA, Malaysia (also RB's first commercial flight to Kuala Lumpur on the Dreamliner) flying from Bandar Seri Begawan to Jeddah on Brunei National Day
18 October 2013
First Commercial flight of RR's 787 to Singapore
12 October 2013
Launching of a Betterfly; RB’s B787 Dreamliner. The first airline in Southeast Asia to operate the B787 Dreamliner
July 2013:
RB launches iPad mini business class service – the first airline in the world to introduce iPad mini as inflight entertainment enhancement. The service is available for Business Class passengers flying on RB’s Bangkok, Hong Kong, Kuala Lumpur, Shanghai and Singapore routes
May 2013:
RB launches Double Daily flights to Kuala Lumpur
January 2013:
RB’s website starts its revamp with a new address: www.flyroyalbrunei.com (previously www.bruneiair.com)
18 November 2012:
RB's 38th Anniversary of Incorporation
6 November 2012:
RB becomes the first National flag carrier in Southeast Asia to appoint a female airline captain; Captain Sharifah Czarena Suriany Syed Hashim
October 2012:
RB’s Rebranding Journey began with its first phase: reveal of new logo and aircraft livery
March 2012:
RB officially launched its daily service to Melbourne in commemoration of its 1 year anniversary
November 2011:
RB officially launched its’ newly enhanced Internet Booking Engine on www.bruneair.com
June 2010:
RB’s newly-leased 777-200ER took off on its first commercial flight from Bandar Seri Begawan to London via Dubai.
January 2010:
RB introduced Royal Brunei Holidays, a revamp of its Golden Touch Holidays, offering guests value-for money packages for their holidays locally and abroad.
Connecting Brunei to the world, safely, reliably and sustainably in our unique Bruneian way, as a commercial airline.
Mission
CORPORATE MISSION
• Provide a stable management team and organisation structure
• Connect Brunei to the world as a commercially viable airline
• Practice a high standard of safety and security throughout our activity
• Promote a high level of cost consciousness throughout our activity
• Be commercially and environmentally sustainable
• Be agile and quick to adapt to changes
PEOPLE MISSION
• Aspire to a high standard of reliability in our people, assets, facilities and processes
• Achieve a high standard of moral and work ethics, be trustworthy
• Promote the company sets of behaviours
• Be Warm in our communications and actions
• Respect others like you want to be respected[/vc_column_text][/vc_column][/vc_row]
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Royal Brunei Airlines, the country’s flag carrier, was established on 18 November 1974 as an independent corporation wholly owned by the government of Brunei Darussalam. The maiden flight took off from Bandar Seri Begawan to Singapore on 14th May 1975. The Company has grown in leaps and bounds since then, winning awards and accolades and achieved a four-star airline ranking in 2018.
From our hub in Bandar Seri Begawan, we proudly serve as a full-service carrier, catering to the needs of our passengers throughout the years. With our commitment to excellence, we offer competitive fares alongside complimentary meals, baggage, and entertainment, ensuring a comfortable and enjoyable travel experience for all our valued guests.
The Safety of our flights, guests and people is our main priority, and we never compromise on it. We deeply value the well-being of our people, our community, and our planet.
At Royal Brunei Airlines, we recognize the importance of staying ahead of the curve. As such, we are continuously transforming ourselves to ensure we are well positioned for the future. The growth in the middle-class population and rising disposable incomes have opened new and exciting opportunities for us and the tourism industry. We embrace these changes, leveraging them to further enhance our services and offerings, making Royal Brunei Airlines a preferred choice for travellers seeking unrivalled experiences.
With a legacy spanning almost five decades, Royal Brunei Airlines is more determined than ever to forge ahead, connecting Brunei Darussalam to the world and offering a gateway to the enchanting wonders of Borneo and beyond. We invite you to embark on this extraordinary journey with us and experience the unmatched hospitality and exceptional service that define Royal Brunei Airlines.
Growth Through the Decades
2018 marked a year of transformative achievements as we focused on enhancing our products, services, network, infrastructure, and most importantly, our people.
As part of our five-year business plan, we successfully refreshed our fleet to new aircraft comprised of B787 Dreamliner and A320neo. This more fuel-efficient, environmentally friendly fleet showcases our commitment to offering our guests the latest cabin features, comfort, and reliability. This new fleet also leaves a smaller carbon footprint, firmly establishing our airline as a beacon of environmental friendliness.
In 2019, RB earned prestigious accolades, including a Five Star rating in the APEX Official Airline RatingsTM and a rank of 66th among the world's top 100 airlines. We were also honoured with Four Stars at the SKYTRAX Awards. TripAdvisor users consistently recognized us as their favorite in the Travellers' Choice Regional Airlines (Asia) for three consecutive years.
RB's dedication to safety and service excellence was recognized in 2021 with a seven-star rating for our COVID-19 response from airlineratings.com. We were also crowned Asia's Leading Cabin Crew and World's Leading Cabin Crew, winning these titles from 2020 to 2021. Additionally, RB claimed the Asia's Leading Airline – Business Class award from the World Travel Awards in the same year. In 2022, we were honored for the third time in a row as Asia's Leading Cabin Crew by the World Travel Awards.
In 2019, RB earned prestigious accolades, including a Five Star rating in the APEX Official Airline RatingsTM and a rank of 66th among the world's top 100 airlines. We were also honoured with Four Stars at the SKYTRAX Awards. TripAdvisor users consistently recognized us as their favorite in the Travellers' Choice Regional Airlines (Asia) for three consecutive years.
RB's dedication to safety and service excellence was recognized in 2021 with a seven-star rating for our COVID-19 response from airlineratings.com. We were also crowned Asia's Leading Cabin Crew and World's Leading Cabin Crew, winning these titles from 2020 to 2021. Additionally, RB claimed the Asia's Leading Airline – Business Class award from the World Travel Awards in the same year. In 2022, we were honored for the third time in a row as Asia's Leading Cabin Crew by the World Travel Awards.[/vc_column_text][vc_tta_tabs active_section="1" el_class="our-history"][vc_tta_section title="2022" tab_id="2022"][vc_column_text]
2022
1 November 2022
Captain Sabirin Hj Abdul Hamid is appointed as Chief Executive Officer (CEO)
RB receives 5-Start Major Airline Rating from APEX
24 July 2019
RB received 4-Star Airline quality rating certification from SKYTRAX, the international airport transport rating organization.
10 July 2019
RB celebrated the return to the Australian city of Brisbane to our route network
RB introduced RB Link to connect neighbouring cities in the Borneo Island, with flights operated by Malindo Air
18 June 2019
RB is announced at number 66 in the Skytrax's esteemed annual ranking of Top 100 Airlines in the World, advancing 12 positions from the previous year
16 April 2019
Launch of scheduled charter services to Changsha, China
2 April 2019
TripAdvisor announced that RB was recognized as a winner in the 2019 TripAdvisor Travellers’ Choice™ awards for Travellers’ Choice Regional Airlines- Asia for the second consecutive year
1 April 2019
RB expands its route network to Osaka and Nagoya with codeshare partner, China Airlines
15 March 2019
RB celebrates the first inaugural flight to Tokyo Narita, Japan
14 March 2019
RB inked a Special Prorate Agreement deal with British Airways, which extends Royal Brunei’s network from 11 to 23 airports in the region
10 January 2019
RB embarked on another significant milestone with the launching of its new corporate Head Office at the expanded and newly refurbished RB Campus in conjunction with the opening of RB’s Sky Café
RB and Sarawak Tourism Board signed a Memorandum of Agreement to collaborate and stimulate the inflow of visitors to Brunei and Kuching
31 October 2018
The upgraded website with better user experience and richer content is launched
28 October 2018
First nonstop flight between Brunei and London Heathrow, first time the two nations are connected by a direct air link.
9 October 2018
RB honoured with a 4-star official airline ratings from APEX
24 September 2018
New destination marketing campaign launched in key international markets
22 September 2018
The official launch of the A320neo fleet, including a special livery aircraft to showcase Brunei to the world
Destination (Brunei) Marketing Campaign is launched by the Minister of Primary Resources and Tourism, developed and funded by RB
RB announced that it will commence direct flights to Tokyo from 15 March 2019
25 May 2018
RB welcomes the airlines’ 1st Delivery of A320neo registered as V8-RBA from Toulouse, France
19 April 2018
RB introduces the Royal Brunei Mobile App
12 April 2018
12 April: TripAdvisor announced that RB was recognized as a winner in the 2018 TripAdvisor Travellers’ Choice™ awards for Travellers’ Choice Economy Class – Asia and Travellers’ Choice Regional Airlines- Asia
22 March 2018
International Forest of Friendship (IFF) honored RB’s Female Captain Sharifah Czarena Suriany Syed Hasmim as a 2018 inductee for IFF
6 February 2018
RB announced that LEAP-1A engines by CFM International’s will power RB’s A320neos
2 January 2018
Launch of scheduled services to Nanning, China
The new Corporate Head Office at Simpur Building, RB Campus was opened and corporate staff relocated to this new custom designed facility.
RB inks codeshare agreement with Myanmar Airways International to provide a better holiday options for both guests
6 December 2017
A Refreshed and upgraded Sky lounge was launched and the introduction of the new Business Class Lounge
26 November 2017
Launch of scheduled services to Seoul, South Korea
20 October 2017
RB completed the upgrade of RB Plaza, Bandar Seri Begawan with a refresh design that incorporates traditional heritage element into the building exterior
5 October 2017
The nation celebrated His Majesty 50 year’s accession to the throne. RB made a special aircraft livery on its A320 CEO to commemorate this occasion and more than 200 staff was involved in the procession.
3 October 2017
Launch of charter services to Hangzhou, China
27 September 2017
RB introduces Royal Brunei Holidays site a 24/7 online dynamic planning and bundling of holiday products
16 August 2017
RB signed codeshare agreements with Philippine Airlines
RB Upgrades was introduced to level up our guests travel experience to experience our Business Class hospitality
14 December 2016
Daily codeshare flight to Tokyo via Hong Kong with Hong Kong Airlines was launched
28 October 2016
RB introduces direct charter flights to South Korea
3 October 2016
RB signs 10-year component support contract with Lufthansa Technik
26 August 2016
Hong Kong Airlines signed codeshare agreements with RB
10 August 2016
RB was announced top 10 in Skytrax’s Most Loved Airlines
12 July 2016
RB signed codeshare with China Eastern Airlines
20 June 2016
RB introduces App-iness as a new in-flight option for passengers on its Airbus A320 CEO aircraft
17 June 2016
Royal Skies introduces Awards Shopper
5 April 2016
5 April: RB Miri Sarawak Office rebranded office and uniform
1 April 2016
RB rebranded its fare types and introduced betterfly fares
17 March 2016
Mr Karam Chand was appointed to be the Chief Executive Officer for Royal Brunei Airlines after Mr Dermot Mannion ended his 5 year term in the executive office
23 February 2016
Royal Brunei Airlines made headlines internationally with our first female pilot trio in the flight deck flying from Bandar Seri Begawan to Jeddah. The flight was led by Captain Czarena along with SFOs Sariana and Dk Nadiah
RB was declared winner of the Travel Media Innovative Campaign and Content of the Year Award at the inaugural Travel Media Awards held at the St Pancras Renaissance Hotel, London
15 June 2015
RB announced major enhancements to the airline’s online booking experience, being the first airline in Asia Pacific to implement the new version of Amadeus e-Retail platform
30 April 2015
RB launched rebranded Customer Service Centre and Elite lounge, as well as heritage inspired uniforms for Customer Service Centre and Airport Ground Services staff in RB Plaza, Bandar Seri Begawan
19 May 2015
RB has launched its newly refurbished and rebranded office in Dubai at Centurian Star
15 May 2015
RB celebrates a significant milestone this month with the 40th anniversary of the airline’s first commercial flight
8 August 2014
Bruneian born international star, Wu Chun, named as RB’s first International Brand Ambassador
5 May 2014
RB signed with Airbus for seven Airbus A320neo aircraft
3 April 2014
Launch of RB’s first Dreamliner flight from Melbourne making RB the first airline in the world to offer a seamless Dreamliner long-haul flight from Melbourne to London via Brunei and Dubai.
21 February 2014
RB unveiled new heritage inspired uniforms for cabin crew
2 December 2013
First RB flight operated by an all-femalecrew at the flight deck; Captain Sharifah Czarena Suriany Syed Hashim (First RB Female Captain) and SFO Dk Haryati Pg Hj Abd Rais (Brunei’s first female pilot)
1 December 2013
First Dreamliner flight to Long Haul flight to Dubai and London
23 October 2013
First B787 aircraft to land in Ninoy Aquino International Airport, Manila, Philippines (also RB's first commercial flight to Manila using the Dreamliner)
19 October 2013
First B787 aircraft to land in Kuala Lumpur International Airport, KLIA, Malaysia (also RB's first commercial flight to Kuala Lumpur on the Dreamliner) flying from Bandar Seri Begawan to Jeddah on Brunei National Day
18 October 2013
First Commercial flight of RR's 787 to Singapore
12 October 2013
Launching of a Betterfly; RB’s B787 Dreamliner. The first airline in Southeast Asia to operate the B787 Dreamliner
July 2013:
RB launches iPad mini business class service – the first airline in the world to introduce iPad mini as inflight entertainment enhancement. The service is available for Business Class passengers flying on RB’s Bangkok, Hong Kong, Kuala Lumpur, Shanghai and Singapore routes
May 2013:
RB launches Double Daily flights to Kuala Lumpur
January 2013:
RB’s website starts its revamp with a new address: www.flyroyalbrunei.com (previously www.bruneiair.com)
18 November 2012:
RB's 38th Anniversary of Incorporation
6 November 2012:
RB becomes the first National flag carrier in Southeast Asia to appoint a female airline captain; Captain Sharifah Czarena Suriany Syed Hashim
October 2012:
RB’s Rebranding Journey began with its first phase: reveal of new logo and aircraft livery
March 2012:
RB officially launched its daily service to Melbourne in commemoration of its 1 year anniversary
November 2011:
RB officially launched its’ newly enhanced Internet Booking Engine on www.bruneair.com
June 2010:
RB’s newly-leased 777-200ER took off on its first commercial flight from Bandar Seri Begawan to London via Dubai.
January 2010:
RB introduced Royal Brunei Holidays, a revamp of its Golden Touch Holidays, offering guests value-for money packages for their holidays locally and abroad.
Connecting Brunei to the world, safely, reliably and sustainably in our unique Bruneian way, as a commercial airline.
Mission
CORPORATE MISSION
• Provide a stable management team and organisation structure
• Connect Brunei to the world as a commercially viable airline
• Practice a high standard of safety and security throughout our activity
• Promote a high level of cost consciousness throughout our activity
• Be commercially and environmentally sustainable
• Be agile and quick to adapt to changes
PEOPLE MISSION
• Aspire to a high standard of reliability in our people, assets, facilities and processes
• Achieve a high standard of moral and work ethics, be trustworthy
• Promote the company sets of behaviours
• Be Warm in our communications and actions
• Respect others like you want to be respected[/vc_column_text][/vc_column][/vc_row]
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Royal Brunei Airlines, the country’s flag carrier, was established on 18 November 1974 as an independent corporation wholly owned by the government of Brunei Darussalam. The maiden flight took off from Bandar Seri Begawan to Singapore on 14th May 1975. The Company has grown in leaps and bounds since then, winning awards and accolades and achieved a four-star airline ranking in 2018.
From our hub in Bandar Seri Begawan, we proudly serve as a full-service carrier, catering to the needs of our passengers throughout the years. With our commitment to excellence, we offer competitive fares alongside complimentary meals, baggage, and entertainment, ensuring a comfortable and enjoyable travel experience for all our valued guests.
The Safety of our flights, guests and people is our main priority, and we never compromise on it. We deeply value the well-being of our people, our community, and our planet.
At Royal Brunei Airlines, we recognize the importance of staying ahead of the curve. As such, we are continuously transforming ourselves to ensure we are well positioned for the future. The growth in the middle-class population and rising disposable incomes have opened new and exciting opportunities for us and the tourism industry. We embrace these changes, leveraging them to further enhance our services and offerings, making Royal Brunei Airlines a preferred choice for travellers seeking unrivalled experiences.
With a legacy spanning almost five decades, Royal Brunei Airlines is more determined than ever to forge ahead, connecting Brunei Darussalam to the world and offering a gateway to the enchanting wonders of Borneo and beyond. We invite you to embark on this extraordinary journey with us and experience the unmatched hospitality and exceptional service that define Royal Brunei Airlines.
Growth Through the Decades
2018 marked a year of transformative achievements as we focused on enhancing our products, services, network, infrastructure, and most importantly, our people.
As part of our five-year business plan, we successfully refreshed our fleet to new aircraft comprised of B787 Dreamliner and A320neo. This more fuel-efficient, environmentally friendly fleet showcases our commitment to offering our guests the latest cabin features, comfort, and reliability. This new fleet also leaves a smaller carbon footprint, firmly establishing our airline as a beacon of environmental friendliness.
In 2019, RB earned prestigious accolades, including a Five Star rating in the APEX Official Airline RatingsTM and a rank of 66th among the world's top 100 airlines. We were also honoured with Four Stars at the SKYTRAX Awards. TripAdvisor users consistently recognized us as their favorite in the Travellers' Choice Regional Airlines (Asia) for three consecutive years.
RB's dedication to safety and service excellence was recognized in 2021 with a seven-star rating for our COVID-19 response from airlineratings.com. We were also crowned Asia's Leading Cabin Crew and World's Leading Cabin Crew, winning these titles from 2020 to 2021. Additionally, RB claimed the Asia's Leading Airline – Business Class award from the World Travel Awards in the same year. In 2022, we were honored for the third time in a row as Asia's Leading Cabin Crew by the World Travel Awards.
In 2019, RB earned prestigious accolades, including a Five Star rating in the APEX Official Airline RatingsTM and a rank of 66th among the world's top 100 airlines. We were also honoured with Four Stars at the SKYTRAX Awards. TripAdvisor users consistently recognized us as their favorite in the Travellers' Choice Regional Airlines (Asia) for three consecutive years.
RB's dedication to safety and service excellence was recognized in 2021 with a seven-star rating for our COVID-19 response from airlineratings.com. We were also crowned Asia's Leading Cabin Crew and World's Leading Cabin Crew, winning these titles from 2020 to 2021. Additionally, RB claimed the Asia's Leading Airline – Business Class award from the World Travel Awards in the same year. In 2022, we were honored for the third time in a row as Asia's Leading Cabin Crew by the World Travel Awards.[/vc_column_text][vc_tta_tabs active_section="1" el_class="our-history"][vc_tta_section title="2022" tab_id="2022"][vc_column_text]
2022
1 November 2022
Captain Sabirin Hj Abdul Hamid is appointed as Chief Executive Officer (CEO)
RB receives 5-Start Major Airline Rating from APEX
24 July 2019
RB received 4-Star Airline quality rating certification from SKYTRAX, the international airport transport rating organization.
10 July 2019
RB celebrated the return to the Australian city of Brisbane to our route network
RB introduced RB Link to connect neighbouring cities in the Borneo Island, with flights operated by Malindo Air
18 June 2019
RB is announced at number 66 in the Skytrax's esteemed annual ranking of Top 100 Airlines in the World, advancing 12 positions from the previous year
16 April 2019
Launch of scheduled charter services to Changsha, China
2 April 2019
TripAdvisor announced that RB was recognized as a winner in the 2019 TripAdvisor Travellers’ Choice™ awards for Travellers’ Choice Regional Airlines- Asia for the second consecutive year
1 April 2019
RB expands its route network to Osaka and Nagoya with codeshare partner, China Airlines
15 March 2019
RB celebrates the first inaugural flight to Tokyo Narita, Japan
14 March 2019
RB inked a Special Prorate Agreement deal with British Airways, which extends Royal Brunei’s network from 11 to 23 airports in the region
10 January 2019
RB embarked on another significant milestone with the launching of its new corporate Head Office at the expanded and newly refurbished RB Campus in conjunction with the opening of RB’s Sky Café
RB and Sarawak Tourism Board signed a Memorandum of Agreement to collaborate and stimulate the inflow of visitors to Brunei and Kuching
31 October 2018
The upgraded website with better user experience and richer content is launched
28 October 2018
First nonstop flight between Brunei and London Heathrow, first time the two nations are connected by a direct air link.
9 October 2018
RB honoured with a 4-star official airline ratings from APEX
24 September 2018
New destination marketing campaign launched in key international markets
22 September 2018
The official launch of the A320neo fleet, including a special livery aircraft to showcase Brunei to the world
Destination (Brunei) Marketing Campaign is launched by the Minister of Primary Resources and Tourism, developed and funded by RB
RB announced that it will commence direct flights to Tokyo from 15 March 2019
25 May 2018
RB welcomes the airlines’ 1st Delivery of A320neo registered as V8-RBA from Toulouse, France
19 April 2018
RB introduces the Royal Brunei Mobile App
12 April 2018
12 April: TripAdvisor announced that RB was recognized as a winner in the 2018 TripAdvisor Travellers’ Choice™ awards for Travellers’ Choice Economy Class – Asia and Travellers’ Choice Regional Airlines- Asia
22 March 2018
International Forest of Friendship (IFF) honored RB’s Female Captain Sharifah Czarena Suriany Syed Hasmim as a 2018 inductee for IFF
6 February 2018
RB announced that LEAP-1A engines by CFM International’s will power RB’s A320neos
2 January 2018
Launch of scheduled services to Nanning, China
The new Corporate Head Office at Simpur Building, RB Campus was opened and corporate staff relocated to this new custom designed facility.
RB inks codeshare agreement with Myanmar Airways International to provide a better holiday options for both guests
6 December 2017
A Refreshed and upgraded Sky lounge was launched and the introduction of the new Business Class Lounge
26 November 2017
Launch of scheduled services to Seoul, South Korea
20 October 2017
RB completed the upgrade of RB Plaza, Bandar Seri Begawan with a refresh design that incorporates traditional heritage element into the building exterior
5 October 2017
The nation celebrated His Majesty 50 year’s accession to the throne. RB made a special aircraft livery on its A320 CEO to commemorate this occasion and more than 200 staff was involved in the procession.
3 October 2017
Launch of charter services to Hangzhou, China
27 September 2017
RB introduces Royal Brunei Holidays site a 24/7 online dynamic planning and bundling of holiday products
16 August 2017
RB signed codeshare agreements with Philippine Airlines
RB Upgrades was introduced to level up our guests travel experience to experience our Business Class hospitality
14 December 2016
Daily codeshare flight to Tokyo via Hong Kong with Hong Kong Airlines was launched
28 October 2016
RB introduces direct charter flights to South Korea
3 October 2016
RB signs 10-year component support contract with Lufthansa Technik
26 August 2016
Hong Kong Airlines signed codeshare agreements with RB
10 August 2016
RB was announced top 10 in Skytrax’s Most Loved Airlines
12 July 2016
RB signed codeshare with China Eastern Airlines
20 June 2016
RB introduces App-iness as a new in-flight option for passengers on its Airbus A320 CEO aircraft
17 June 2016
Royal Skies introduces Awards Shopper
5 April 2016
5 April: RB Miri Sarawak Office rebranded office and uniform
1 April 2016
RB rebranded its fare types and introduced betterfly fares
17 March 2016
Mr Karam Chand was appointed to be the Chief Executive Officer for Royal Brunei Airlines after Mr Dermot Mannion ended his 5 year term in the executive office
23 February 2016
Royal Brunei Airlines made headlines internationally with our first female pilot trio in the flight deck flying from Bandar Seri Begawan to Jeddah. The flight was led by Captain Czarena along with SFOs Sariana and Dk Nadiah
RB was declared winner of the Travel Media Innovative Campaign and Content of the Year Award at the inaugural Travel Media Awards held at the St Pancras Renaissance Hotel, London
15 June 2015
RB announced major enhancements to the airline’s online booking experience, being the first airline in Asia Pacific to implement the new version of Amadeus e-Retail platform
30 April 2015
RB launched rebranded Customer Service Centre and Elite lounge, as well as heritage inspired uniforms for Customer Service Centre and Airport Ground Services staff in RB Plaza, Bandar Seri Begawan
19 May 2015
RB has launched its newly refurbished and rebranded office in Dubai at Centurian Star
15 May 2015
RB celebrates a significant milestone this month with the 40th anniversary of the airline’s first commercial flight
8 August 2014
Bruneian born international star, Wu Chun, named as RB’s first International Brand Ambassador
5 May 2014
RB signed with Airbus for seven Airbus A320neo aircraft
3 April 2014
Launch of RB’s first Dreamliner flight from Melbourne making RB the first airline in the world to offer a seamless Dreamliner long-haul flight from Melbourne to London via Brunei and Dubai.
21 February 2014
RB unveiled new heritage inspired uniforms for cabin crew
2 December 2013
First RB flight operated by an all-femalecrew at the flight deck; Captain Sharifah Czarena Suriany Syed Hashim (First RB Female Captain) and SFO Dk Haryati Pg Hj Abd Rais (Brunei’s first female pilot)
1 December 2013
First Dreamliner flight to Long Haul flight to Dubai and London
23 October 2013
First B787 aircraft to land in Ninoy Aquino International Airport, Manila, Philippines (also RB's first commercial flight to Manila using the Dreamliner)
19 October 2013
First B787 aircraft to land in Kuala Lumpur International Airport, KLIA, Malaysia (also RB's first commercial flight to Kuala Lumpur on the Dreamliner) flying from Bandar Seri Begawan to Jeddah on Brunei National Day
18 October 2013
First Commercial flight of RR's 787 to Singapore
12 October 2013
Launching of a Betterfly; RB’s B787 Dreamliner. The first airline in Southeast Asia to operate the B787 Dreamliner
July 2013:
RB launches iPad mini business class service – the first airline in the world to introduce iPad mini as inflight entertainment enhancement. The service is available for Business Class passengers flying on RB’s Bangkok, Hong Kong, Kuala Lumpur, Shanghai and Singapore routes
May 2013:
RB launches Double Daily flights to Kuala Lumpur
January 2013:
RB’s website starts its revamp with a new address: www.flyroyalbrunei.com (previously www.bruneiair.com)
18 November 2012:
RB's 38th Anniversary of Incorporation
6 November 2012:
RB becomes the first National flag carrier in Southeast Asia to appoint a female airline captain; Captain Sharifah Czarena Suriany Syed Hashim
October 2012:
RB’s Rebranding Journey began with its first phase: reveal of new logo and aircraft livery
March 2012:
RB officially launched its daily service to Melbourne in commemoration of its 1 year anniversary
November 2011:
RB officially launched its’ newly enhanced Internet Booking Engine on www.bruneair.com
June 2010:
RB’s newly-leased 777-200ER took off on its first commercial flight from Bandar Seri Begawan to London via Dubai.
January 2010:
RB introduced Royal Brunei Holidays, a revamp of its Golden Touch Holidays, offering guests value-for money packages for their holidays locally and abroad.
Connecting Brunei to the world, safely, reliably and sustainably in our unique Bruneian way, as a commercial airline.
Mission
CORPORATE MISSION
• Provide a stable management team and organisation structure
• Connect Brunei to the world as a commercially viable airline
• Practice a high standard of safety and security throughout our activity
• Promote a high level of cost consciousness throughout our activity
• Be commercially and environmentally sustainable
• Be agile and quick to adapt to changes
PEOPLE MISSION
• Aspire to a high standard of reliability in our people, assets, facilities and processes
• Achieve a high standard of moral and work ethics, be trustworthy
• Promote the company sets of behaviours
• Be Warm in our communications and actions
• Respect others like you want to be respected[/vc_column_text][/vc_column][/vc_row]
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Royal Brunei Airlines, the country’s flag carrier, was established on 18 November 1974 as an independent corporation wholly owned by the government of Brunei Darussalam. The maiden flight took off from Bandar Seri Begawan to Singapore on 14th May 1975. The Company has grown in leaps and bounds since then, winning awards and accolades and achieved a four-star airline ranking in 2018.
From our hub in Bandar Seri Begawan, we proudly serve as a full-service carrier, catering to the needs of our passengers throughout the years. With our commitment to excellence, we offer competitive fares alongside complimentary meals, baggage, and entertainment, ensuring a comfortable and enjoyable travel experience for all our valued guests.
The Safety of our flights, guests and people is our main priority, and we never compromise on it. We deeply value the well-being of our people, our community, and our planet.
At Royal Brunei Airlines, we recognize the importance of staying ahead of the curve. As such, we are continuously transforming ourselves to ensure we are well positioned for the future. The growth in the middle-class population and rising disposable incomes have opened new and exciting opportunities for us and the tourism industry. We embrace these changes, leveraging them to further enhance our services and offerings, making Royal Brunei Airlines a preferred choice for travellers seeking unrivalled experiences.
With a legacy spanning almost five decades, Royal Brunei Airlines is more determined than ever to forge ahead, connecting Brunei Darussalam to the world and offering a gateway to the enchanting wonders of Borneo and beyond. We invite you to embark on this extraordinary journey with us and experience the unmatched hospitality and exceptional service that define Royal Brunei Airlines.
Growth Through the Decades
2018 marked a year of transformative achievements as we focused on enhancing our products, services, network, infrastructure, and most importantly, our people.
As part of our five-year business plan, we successfully refreshed our fleet to new aircraft comprised of B787 Dreamliner and A320neo. This more fuel-efficient, environmentally friendly fleet showcases our commitment to offering our guests the latest cabin features, comfort, and reliability. This new fleet also leaves a smaller carbon footprint, firmly establishing our airline as a beacon of environmental friendliness.
In 2019, RB earned prestigious accolades, including a Five Star rating in the APEX Official Airline RatingsTM and a rank of 66th among the world's top 100 airlines. We were also honoured with Four Stars at the SKYTRAX Awards. TripAdvisor users consistently recognized us as their favorite in the Travellers' Choice Regional Airlines (Asia) for three consecutive years.
RB's dedication to safety and service excellence was recognized in 2021 with a seven-star rating for our COVID-19 response from airlineratings.com. We were also crowned Asia's Leading Cabin Crew and World's Leading Cabin Crew, winning these titles from 2020 to 2021. Additionally, RB claimed the Asia's Leading Airline – Business Class award from the World Travel Awards in the same year. In 2022, we were honored for the third time in a row as Asia's Leading Cabin Crew by the World Travel Awards.
In 2019, RB earned prestigious accolades, including a Five Star rating in the APEX Official Airline RatingsTM and a rank of 66th among the world's top 100 airlines. We were also honoured with Four Stars at the SKYTRAX Awards. TripAdvisor users consistently recognized us as their favorite in the Travellers' Choice Regional Airlines (Asia) for three consecutive years.
RB's dedication to safety and service excellence was recognized in 2021 with a seven-star rating for our COVID-19 response from airlineratings.com. We were also crowned Asia's Leading Cabin Crew and World's Leading Cabin Crew, winning these titles from 2020 to 2021. Additionally, RB claimed the Asia's Leading Airline – Business Class award from the World Travel Awards in the same year. In 2022, we were honored for the third time in a row as Asia's Leading Cabin Crew by the World Travel Awards.[/vc_column_text][vc_tta_tabs active_section="1" el_class="our-history"][vc_tta_section title="2022" tab_id="2022"][vc_column_text]
2022
1 November 2022
Captain Sabirin Hj Abdul Hamid is appointed as Chief Executive Officer (CEO)
RB receives 5-Start Major Airline Rating from APEX
24 July 2019
RB received 4-Star Airline quality rating certification from SKYTRAX, the international airport transport rating organization.
10 July 2019
RB celebrated the return to the Australian city of Brisbane to our route network
RB introduced RB Link to connect neighbouring cities in the Borneo Island, with flights operated by Malindo Air
18 June 2019
RB is announced at number 66 in the Skytrax's esteemed annual ranking of Top 100 Airlines in the World, advancing 12 positions from the previous year
16 April 2019
Launch of scheduled charter services to Changsha, China
2 April 2019
TripAdvisor announced that RB was recognized as a winner in the 2019 TripAdvisor Travellers’ Choice™ awards for Travellers’ Choice Regional Airlines- Asia for the second consecutive year
1 April 2019
RB expands its route network to Osaka and Nagoya with codeshare partner, China Airlines
15 March 2019
RB celebrates the first inaugural flight to Tokyo Narita, Japan
14 March 2019
RB inked a Special Prorate Agreement deal with British Airways, which extends Royal Brunei’s network from 11 to 23 airports in the region
10 January 2019
RB embarked on another significant milestone with the launching of its new corporate Head Office at the expanded and newly refurbished RB Campus in conjunction with the opening of RB’s Sky Café
RB and Sarawak Tourism Board signed a Memorandum of Agreement to collaborate and stimulate the inflow of visitors to Brunei and Kuching
31 October 2018
The upgraded website with better user experience and richer content is launched
28 October 2018
First nonstop flight between Brunei and London Heathrow, first time the two nations are connected by a direct air link.
9 October 2018
RB honoured with a 4-star official airline ratings from APEX
24 September 2018
New destination marketing campaign launched in key international markets
22 September 2018
The official launch of the A320neo fleet, including a special livery aircraft to showcase Brunei to the world
Destination (Brunei) Marketing Campaign is launched by the Minister of Primary Resources and Tourism, developed and funded by RB
RB announced that it will commence direct flights to Tokyo from 15 March 2019
25 May 2018
RB welcomes the airlines’ 1st Delivery of A320neo registered as V8-RBA from Toulouse, France
19 April 2018
RB introduces the Royal Brunei Mobile App
12 April 2018
12 April: TripAdvisor announced that RB was recognized as a winner in the 2018 TripAdvisor Travellers’ Choice™ awards for Travellers’ Choice Economy Class – Asia and Travellers’ Choice Regional Airlines- Asia
22 March 2018
International Forest of Friendship (IFF) honored RB’s Female Captain Sharifah Czarena Suriany Syed Hasmim as a 2018 inductee for IFF
6 February 2018
RB announced that LEAP-1A engines by CFM International’s will power RB’s A320neos
2 January 2018
Launch of scheduled services to Nanning, China
The new Corporate Head Office at Simpur Building, RB Campus was opened and corporate staff relocated to this new custom designed facility.
RB inks codeshare agreement with Myanmar Airways International to provide a better holiday options for both guests
6 December 2017
A Refreshed and upgraded Sky lounge was launched and the introduction of the new Business Class Lounge
26 November 2017
Launch of scheduled services to Seoul, South Korea
20 October 2017
RB completed the upgrade of RB Plaza, Bandar Seri Begawan with a refresh design that incorporates traditional heritage element into the building exterior
5 October 2017
The nation celebrated His Majesty 50 year’s accession to the throne. RB made a special aircraft livery on its A320 CEO to commemorate this occasion and more than 200 staff was involved in the procession.
3 October 2017
Launch of charter services to Hangzhou, China
27 September 2017
RB introduces Royal Brunei Holidays site a 24/7 online dynamic planning and bundling of holiday products
16 August 2017
RB signed codeshare agreements with Philippine Airlines
RB Upgrades was introduced to level up our guests travel experience to experience our Business Class hospitality
14 December 2016
Daily codeshare flight to Tokyo via Hong Kong with Hong Kong Airlines was launched
28 October 2016
RB introduces direct charter flights to South Korea
3 October 2016
RB signs 10-year component support contract with Lufthansa Technik
26 August 2016
Hong Kong Airlines signed codeshare agreements with RB
10 August 2016
RB was announced top 10 in Skytrax’s Most Loved Airlines
12 July 2016
RB signed codeshare with China Eastern Airlines
20 June 2016
RB introduces App-iness as a new in-flight option for passengers on its Airbus A320 CEO aircraft
17 June 2016
Royal Skies introduces Awards Shopper
5 April 2016
5 April: RB Miri Sarawak Office rebranded office and uniform
1 April 2016
RB rebranded its fare types and introduced betterfly fares
17 March 2016
Mr Karam Chand was appointed to be the Chief Executive Officer for Royal Brunei Airlines after Mr Dermot Mannion ended his 5 year term in the executive office
23 February 2016
Royal Brunei Airlines made headlines internationally with our first female pilot trio in the flight deck flying from Bandar Seri Begawan to Jeddah. The flight was led by Captain Czarena along with SFOs Sariana and Dk Nadiah
RB was declared winner of the Travel Media Innovative Campaign and Content of the Year Award at the inaugural Travel Media Awards held at the St Pancras Renaissance Hotel, London
15 June 2015
RB announced major enhancements to the airline’s online booking experience, being the first airline in Asia Pacific to implement the new version of Amadeus e-Retail platform
30 April 2015
RB launched rebranded Customer Service Centre and Elite lounge, as well as heritage inspired uniforms for Customer Service Centre and Airport Ground Services staff in RB Plaza, Bandar Seri Begawan
19 May 2015
RB has launched its newly refurbished and rebranded office in Dubai at Centurian Star
15 May 2015
RB celebrates a significant milestone this month with the 40th anniversary of the airline’s first commercial flight
8 August 2014
Bruneian born international star, Wu Chun, named as RB’s first International Brand Ambassador
5 May 2014
RB signed with Airbus for seven Airbus A320neo aircraft
3 April 2014
Launch of RB’s first Dreamliner flight from Melbourne making RB the first airline in the world to offer a seamless Dreamliner long-haul flight from Melbourne to London via Brunei and Dubai.
21 February 2014
RB unveiled new heritage inspired uniforms for cabin crew
2 December 2013
First RB flight operated by an all-femalecrew at the flight deck; Captain Sharifah Czarena Suriany Syed Hashim (First RB Female Captain) and SFO Dk Haryati Pg Hj Abd Rais (Brunei’s first female pilot)
1 December 2013
First Dreamliner flight to Long Haul flight to Dubai and London
23 October 2013
First B787 aircraft to land in Ninoy Aquino International Airport, Manila, Philippines (also RB's first commercial flight to Manila using the Dreamliner)
19 October 2013
First B787 aircraft to land in Kuala Lumpur International Airport, KLIA, Malaysia (also RB's first commercial flight to Kuala Lumpur on the Dreamliner) flying from Bandar Seri Begawan to Jeddah on Brunei National Day
18 October 2013
First Commercial flight of RR's 787 to Singapore
12 October 2013
Launching of a Betterfly; RB’s B787 Dreamliner. The first airline in Southeast Asia to operate the B787 Dreamliner
July 2013:
RB launches iPad mini business class service – the first airline in the world to introduce iPad mini as inflight entertainment enhancement. The service is available for Business Class passengers flying on RB’s Bangkok, Hong Kong, Kuala Lumpur, Shanghai and Singapore routes
May 2013:
RB launches Double Daily flights to Kuala Lumpur
January 2013:
RB’s website starts its revamp with a new address: www.flyroyalbrunei.com (previously www.bruneiair.com)
18 November 2012:
RB's 38th Anniversary of Incorporation
6 November 2012:
RB becomes the first National flag carrier in Southeast Asia to appoint a female airline captain; Captain Sharifah Czarena Suriany Syed Hashim
October 2012:
RB’s Rebranding Journey began with its first phase: reveal of new logo and aircraft livery
March 2012:
RB officially launched its daily service to Melbourne in commemoration of its 1 year anniversary
November 2011:
RB officially launched its’ newly enhanced Internet Booking Engine on www.bruneair.com
June 2010:
RB’s newly-leased 777-200ER took off on its first commercial flight from Bandar Seri Begawan to London via Dubai.
January 2010:
RB introduced Royal Brunei Holidays, a revamp of its Golden Touch Holidays, offering guests value-for money packages for their holidays locally and abroad.
Connecting Brunei to the world, safely, reliably and sustainably in our unique Bruneian way, as a commercial airline.
Mission
CORPORATE MISSION
• Provide a stable management team and organisation structure
• Connect Brunei to the world as a commercially viable airline
• Practice a high standard of safety and security throughout our activity
• Promote a high level of cost consciousness throughout our activity
• Be commercially and environmentally sustainable
• Be agile and quick to adapt to changes
PEOPLE MISSION
• Aspire to a high standard of reliability in our people, assets, facilities and processes
• Achieve a high standard of moral and work ethics, be trustworthy
• Promote the company sets of behaviours
• Be Warm in our communications and actions
• Respect others like you want to be respected[/vc_column_text][/vc_column][/vc_row]
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Royal Brunei Airlines, the country’s flag carrier, was established on 18 November 1974 as an independent corporation wholly owned by the government of Brunei Darussalam. The maiden flight took off from Bandar Seri Begawan to Singapore on 14th May 1975. The Company has grown in leaps and bounds since then, winning awards and accolades and achieved a four-star airline ranking in 2018.
From our hub in Bandar Seri Begawan, we proudly serve as a full-service carrier, catering to the needs of our passengers throughout the years. With our commitment to excellence, we offer competitive fares alongside complimentary meals, baggage, and entertainment, ensuring a comfortable and enjoyable travel experience for all our valued guests.
The Safety of our flights, guests and people is our main priority, and we never compromise on it. We deeply value the well-being of our people, our community, and our planet.
At Royal Brunei Airlines, we recognize the importance of staying ahead of the curve. As such, we are continuously transforming ourselves to ensure we are well positioned for the future. The growth in the middle-class population and rising disposable incomes have opened new and exciting opportunities for us and the tourism industry. We embrace these changes, leveraging them to further enhance our services and offerings, making Royal Brunei Airlines a preferred choice for travellers seeking unrivalled experiences.
With a legacy spanning almost five decades, Royal Brunei Airlines is more determined than ever to forge ahead, connecting Brunei Darussalam to the world and offering a gateway to the enchanting wonders of Borneo and beyond. We invite you to embark on this extraordinary journey with us and experience the unmatched hospitality and exceptional service that define Royal Brunei Airlines.
Growth Through the Decades
2018 marked a year of transformative achievements as we focused on enhancing our products, services, network, infrastructure, and most importantly, our people.
As part of our five-year business plan, we successfully refreshed our fleet to new aircraft comprised of B787 Dreamliner and A320neo. This more fuel-efficient, environmentally friendly fleet showcases our commitment to offering our guests the latest cabin features, comfort, and reliability. This new fleet also leaves a smaller carbon footprint, firmly establishing our airline as a beacon of environmental friendliness.
In 2019, RB earned prestigious accolades, including a Five Star rating in the APEX Official Airline RatingsTM and a rank of 66th among the world's top 100 airlines. We were also honoured with Four Stars at the SKYTRAX Awards. TripAdvisor users consistently recognized us as their favorite in the Travellers' Choice Regional Airlines (Asia) for three consecutive years.
RB's dedication to safety and service excellence was recognized in 2021 with a seven-star rating for our COVID-19 response from airlineratings.com. We were also crowned Asia's Leading Cabin Crew and World's Leading Cabin Crew, winning these titles from 2020 to 2021. Additionally, RB claimed the Asia's Leading Airline – Business Class award from the World Travel Awards in the same year. In 2022, we were honored for the third time in a row as Asia's Leading Cabin Crew by the World Travel Awards.
In 2019, RB earned prestigious accolades, including a Five Star rating in the APEX Official Airline RatingsTM and a rank of 66th among the world's top 100 airlines. We were also honoured with Four Stars at the SKYTRAX Awards. TripAdvisor users consistently recognized us as their favorite in the Travellers' Choice Regional Airlines (Asia) for three consecutive years.
RB's dedication to safety and service excellence was recognized in 2021 with a seven-star rating for our COVID-19 response from airlineratings.com. We were also crowned Asia's Leading Cabin Crew and World's Leading Cabin Crew, winning these titles from 2020 to 2021. Additionally, RB claimed the Asia's Leading Airline – Business Class award from the World Travel Awards in the same year. In 2022, we were honored for the third time in a row as Asia's Leading Cabin Crew by the World Travel Awards.[/vc_column_text][vc_tta_tabs active_section="1" el_class="our-history"][vc_tta_section title="2022" tab_id="2022"][vc_column_text]
2022
1 November 2022
Captain Sabirin Hj Abdul Hamid is appointed as Chief Executive Officer (CEO)
RB receives 5-Start Major Airline Rating from APEX
24 July 2019
RB received 4-Star Airline quality rating certification from SKYTRAX, the international airport transport rating organization.
10 July 2019
RB celebrated the return to the Australian city of Brisbane to our route network
RB introduced RB Link to connect neighbouring cities in the Borneo Island, with flights operated by Malindo Air
18 June 2019
RB is announced at number 66 in the Skytrax's esteemed annual ranking of Top 100 Airlines in the World, advancing 12 positions from the previous year
16 April 2019
Launch of scheduled charter services to Changsha, China
2 April 2019
TripAdvisor announced that RB was recognized as a winner in the 2019 TripAdvisor Travellers’ Choice™ awards for Travellers’ Choice Regional Airlines- Asia for the second consecutive year
1 April 2019
RB expands its route network to Osaka and Nagoya with codeshare partner, China Airlines
15 March 2019
RB celebrates the first inaugural flight to Tokyo Narita, Japan
14 March 2019
RB inked a Special Prorate Agreement deal with British Airways, which extends Royal Brunei’s network from 11 to 23 airports in the region
10 January 2019
RB embarked on another significant milestone with the launching of its new corporate Head Office at the expanded and newly refurbished RB Campus in conjunction with the opening of RB’s Sky Café
RB and Sarawak Tourism Board signed a Memorandum of Agreement to collaborate and stimulate the inflow of visitors to Brunei and Kuching
31 October 2018
The upgraded website with better user experience and richer content is launched
28 October 2018
First nonstop flight between Brunei and London Heathrow, first time the two nations are connected by a direct air link.
9 October 2018
RB honoured with a 4-star official airline ratings from APEX
24 September 2018
New destination marketing campaign launched in key international markets
22 September 2018
The official launch of the A320neo fleet, including a special livery aircraft to showcase Brunei to the world
Destination (Brunei) Marketing Campaign is launched by the Minister of Primary Resources and Tourism, developed and funded by RB
RB announced that it will commence direct flights to Tokyo from 15 March 2019
25 May 2018
RB welcomes the airlines’ 1st Delivery of A320neo registered as V8-RBA from Toulouse, France
19 April 2018
RB introduces the Royal Brunei Mobile App
12 April 2018
12 April: TripAdvisor announced that RB was recognized as a winner in the 2018 TripAdvisor Travellers’ Choice™ awards for Travellers’ Choice Economy Class – Asia and Travellers’ Choice Regional Airlines- Asia
22 March 2018
International Forest of Friendship (IFF) honored RB’s Female Captain Sharifah Czarena Suriany Syed Hasmim as a 2018 inductee for IFF
6 February 2018
RB announced that LEAP-1A engines by CFM International’s will power RB’s A320neos
2 January 2018
Launch of scheduled services to Nanning, China
The new Corporate Head Office at Simpur Building, RB Campus was opened and corporate staff relocated to this new custom designed facility.
RB inks codeshare agreement with Myanmar Airways International to provide a better holiday options for both guests
6 December 2017
A Refreshed and upgraded Sky lounge was launched and the introduction of the new Business Class Lounge
26 November 2017
Launch of scheduled services to Seoul, South Korea
20 October 2017
RB completed the upgrade of RB Plaza, Bandar Seri Begawan with a refresh design that incorporates traditional heritage element into the building exterior
5 October 2017
The nation celebrated His Majesty 50 year’s accession to the throne. RB made a special aircraft livery on its A320 CEO to commemorate this occasion and more than 200 staff was involved in the procession.
3 October 2017
Launch of charter services to Hangzhou, China
27 September 2017
RB introduces Royal Brunei Holidays site a 24/7 online dynamic planning and bundling of holiday products
16 August 2017
RB signed codeshare agreements with Philippine Airlines
RB Upgrades was introduced to level up our guests travel experience to experience our Business Class hospitality
14 December 2016
Daily codeshare flight to Tokyo via Hong Kong with Hong Kong Airlines was launched
28 October 2016
RB introduces direct charter flights to South Korea
3 October 2016
RB signs 10-year component support contract with Lufthansa Technik
26 August 2016
Hong Kong Airlines signed codeshare agreements with RB
10 August 2016
RB was announced top 10 in Skytrax’s Most Loved Airlines
12 July 2016
RB signed codeshare with China Eastern Airlines
20 June 2016
RB introduces App-iness as a new in-flight option for passengers on its Airbus A320 CEO aircraft
17 June 2016
Royal Skies introduces Awards Shopper
5 April 2016
5 April: RB Miri Sarawak Office rebranded office and uniform
1 April 2016
RB rebranded its fare types and introduced betterfly fares
17 March 2016
Mr Karam Chand was appointed to be the Chief Executive Officer for Royal Brunei Airlines after Mr Dermot Mannion ended his 5 year term in the executive office
23 February 2016
Royal Brunei Airlines made headlines internationally with our first female pilot trio in the flight deck flying from Bandar Seri Begawan to Jeddah. The flight was led by Captain Czarena along with SFOs Sariana and Dk Nadiah
RB was declared winner of the Travel Media Innovative Campaign and Content of the Year Award at the inaugural Travel Media Awards held at the St Pancras Renaissance Hotel, London
15 June 2015
RB announced major enhancements to the airline’s online booking experience, being the first airline in Asia Pacific to implement the new version of Amadeus e-Retail platform
30 April 2015
RB launched rebranded Customer Service Centre and Elite lounge, as well as heritage inspired uniforms for Customer Service Centre and Airport Ground Services staff in RB Plaza, Bandar Seri Begawan
19 May 2015
RB has launched its newly refurbished and rebranded office in Dubai at Centurian Star
15 May 2015
RB celebrates a significant milestone this month with the 40th anniversary of the airline’s first commercial flight
8 August 2014
Bruneian born international star, Wu Chun, named as RB’s first International Brand Ambassador
5 May 2014
RB signed with Airbus for seven Airbus A320neo aircraft
3 April 2014
Launch of RB’s first Dreamliner flight from Melbourne making RB the first airline in the world to offer a seamless Dreamliner long-haul flight from Melbourne to London via Brunei and Dubai.
21 February 2014
RB unveiled new heritage inspired uniforms for cabin crew
2 December 2013
First RB flight operated by an all-femalecrew at the flight deck; Captain Sharifah Czarena Suriany Syed Hashim (First RB Female Captain) and SFO Dk Haryati Pg Hj Abd Rais (Brunei’s first female pilot)
1 December 2013
First Dreamliner flight to Long Haul flight to Dubai and London
23 October 2013
First B787 aircraft to land in Ninoy Aquino International Airport, Manila, Philippines (also RB's first commercial flight to Manila using the Dreamliner)
19 October 2013
First B787 aircraft to land in Kuala Lumpur International Airport, KLIA, Malaysia (also RB's first commercial flight to Kuala Lumpur on the Dreamliner) flying from Bandar Seri Begawan to Jeddah on Brunei National Day
18 October 2013
First Commercial flight of RR's 787 to Singapore
12 October 2013
Launching of a Betterfly; RB’s B787 Dreamliner. The first airline in Southeast Asia to operate the B787 Dreamliner
July 2013:
RB launches iPad mini business class service – the first airline in the world to introduce iPad mini as inflight entertainment enhancement. The service is available for Business Class passengers flying on RB’s Bangkok, Hong Kong, Kuala Lumpur, Shanghai and Singapore routes
May 2013:
RB launches Double Daily flights to Kuala Lumpur
January 2013:
RB’s website starts its revamp with a new address: www.flyroyalbrunei.com (previously www.bruneiair.com)
18 November 2012:
RB's 38th Anniversary of Incorporation
6 November 2012:
RB becomes the first National flag carrier in Southeast Asia to appoint a female airline captain; Captain Sharifah Czarena Suriany Syed Hashim
October 2012:
RB’s Rebranding Journey began with its first phase: reveal of new logo and aircraft livery
March 2012:
RB officially launched its daily service to Melbourne in commemoration of its 1 year anniversary
November 2011:
RB officially launched its’ newly enhanced Internet Booking Engine on www.bruneair.com
June 2010:
RB’s newly-leased 777-200ER took off on its first commercial flight from Bandar Seri Begawan to London via Dubai.
January 2010:
RB introduced Royal Brunei Holidays, a revamp of its Golden Touch Holidays, offering guests value-for money packages for their holidays locally and abroad.
Connecting Brunei to the world, safely, reliably and sustainably in our unique Bruneian way, as a commercial airline.
Mission
CORPORATE MISSION
• Provide a stable management team and organisation structure
• Connect Brunei to the world as a commercially viable airline
• Practice a high standard of safety and security throughout our activity
• Promote a high level of cost consciousness throughout our activity
• Be commercially and environmentally sustainable
• Be agile and quick to adapt to changes
PEOPLE MISSION
• Aspire to a high standard of reliability in our people, assets, facilities and processes
• Achieve a high standard of moral and work ethics, be trustworthy
• Promote the company sets of behaviours
• Be Warm in our communications and actions
• Respect others like you want to be respected[/vc_column_text][/vc_column][/vc_row]
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Royal Brunei Airlines, the country’s flag carrier, was established on 18 November 1974 as an independent corporation wholly owned by the government of Brunei Darussalam. The maiden flight took off from Bandar Seri Begawan to Singapore on 14th May 1975. The Company has grown in leaps and bounds since then, winning awards and accolades and achieved a four-star airline ranking in 2018.
From our hub in Bandar Seri Begawan, we proudly serve as a full-service carrier, catering to the needs of our passengers throughout the years. With our commitment to excellence, we offer competitive fares alongside complimentary meals, baggage, and entertainment, ensuring a comfortable and enjoyable travel experience for all our valued guests.
The Safety of our flights, guests and people is our main priority, and we never compromise on it. We deeply value the well-being of our people, our community, and our planet.
At Royal Brunei Airlines, we recognize the importance of staying ahead of the curve. As such, we are continuously transforming ourselves to ensure we are well positioned for the future. The growth in the middle-class population and rising disposable incomes have opened new and exciting opportunities for us and the tourism industry. We embrace these changes, leveraging them to further enhance our services and offerings, making Royal Brunei Airlines a preferred choice for travellers seeking unrivalled experiences.
With a legacy spanning almost five decades, Royal Brunei Airlines is more determined than ever to forge ahead, connecting Brunei Darussalam to the world and offering a gateway to the enchanting wonders of Borneo and beyond. We invite you to embark on this extraordinary journey with us and experience the unmatched hospitality and exceptional service that define Royal Brunei Airlines.
Growth Through the Decades
2018 marked a year of transformative achievements as we focused on enhancing our products, services, network, infrastructure, and most importantly, our people.
As part of our five-year business plan, we successfully refreshed our fleet to new aircraft comprised of B787 Dreamliner and A320neo. This more fuel-efficient, environmentally friendly fleet showcases our commitment to offering our guests the latest cabin features, comfort, and reliability. This new fleet also leaves a smaller carbon footprint, firmly establishing our airline as a beacon of environmental friendliness.
In 2019, RB earned prestigious accolades, including a Five Star rating in the APEX Official Airline RatingsTM and a rank of 66th among the world's top 100 airlines. We were also honoured with Four Stars at the SKYTRAX Awards. TripAdvisor users consistently recognized us as their favorite in the Travellers' Choice Regional Airlines (Asia) for three consecutive years.
RB's dedication to safety and service excellence was recognized in 2021 with a seven-star rating for our COVID-19 response from airlineratings.com. We were also crowned Asia's Leading Cabin Crew and World's Leading Cabin Crew, winning these titles from 2020 to 2021. Additionally, RB claimed the Asia's Leading Airline – Business Class award from the World Travel Awards in the same year. In 2022, we were honored for the third time in a row as Asia's Leading Cabin Crew by the World Travel Awards.
In 2019, RB earned prestigious accolades, including a Five Star rating in the APEX Official Airline RatingsTM and a rank of 66th among the world's top 100 airlines. We were also honoured with Four Stars at the SKYTRAX Awards. TripAdvisor users consistently recognized us as their favorite in the Travellers' Choice Regional Airlines (Asia) for three consecutive years.
RB's dedication to safety and service excellence was recognized in 2021 with a seven-star rating for our COVID-19 response from airlineratings.com. We were also crowned Asia's Leading Cabin Crew and World's Leading Cabin Crew, winning these titles from 2020 to 2021. Additionally, RB claimed the Asia's Leading Airline – Business Class award from the World Travel Awards in the same year. In 2022, we were honored for the third time in a row as Asia's Leading Cabin Crew by the World Travel Awards.[/vc_column_text][vc_tta_tabs active_section="1" el_class="our-history"][vc_tta_section title="2022" tab_id="2022"][vc_column_text]
2022
1 November 2022
Captain Sabirin Hj Abdul Hamid is appointed as Chief Executive Officer (CEO)
RB receives 5-Start Major Airline Rating from APEX
24 July 2019
RB received 4-Star Airline quality rating certification from SKYTRAX, the international airport transport rating organization.
10 July 2019
RB celebrated the return to the Australian city of Brisbane to our route network
RB introduced RB Link to connect neighbouring cities in the Borneo Island, with flights operated by Malindo Air
18 June 2019
RB is announced at number 66 in the Skytrax's esteemed annual ranking of Top 100 Airlines in the World, advancing 12 positions from the previous year
16 April 2019
Launch of scheduled charter services to Changsha, China
2 April 2019
TripAdvisor announced that RB was recognized as a winner in the 2019 TripAdvisor Travellers’ Choice™ awards for Travellers’ Choice Regional Airlines- Asia for the second consecutive year
1 April 2019
RB expands its route network to Osaka and Nagoya with codeshare partner, China Airlines
15 March 2019
RB celebrates the first inaugural flight to Tokyo Narita, Japan
14 March 2019
RB inked a Special Prorate Agreement deal with British Airways, which extends Royal Brunei’s network from 11 to 23 airports in the region
10 January 2019
RB embarked on another significant milestone with the launching of its new corporate Head Office at the expanded and newly refurbished RB Campus in conjunction with the opening of RB’s Sky Café
RB and Sarawak Tourism Board signed a Memorandum of Agreement to collaborate and stimulate the inflow of visitors to Brunei and Kuching
31 October 2018
The upgraded website with better user experience and richer content is launched
28 October 2018
First nonstop flight between Brunei and London Heathrow, first time the two nations are connected by a direct air link.
9 October 2018
RB honoured with a 4-star official airline ratings from APEX
24 September 2018
New destination marketing campaign launched in key international markets
22 September 2018
The official launch of the A320neo fleet, including a special livery aircraft to showcase Brunei to the world
Destination (Brunei) Marketing Campaign is launched by the Minister of Primary Resources and Tourism, developed and funded by RB
RB announced that it will commence direct flights to Tokyo from 15 March 2019
25 May 2018
RB welcomes the airlines’ 1st Delivery of A320neo registered as V8-RBA from Toulouse, France
19 April 2018
RB introduces the Royal Brunei Mobile App
12 April 2018
12 April: TripAdvisor announced that RB was recognized as a winner in the 2018 TripAdvisor Travellers’ Choice™ awards for Travellers’ Choice Economy Class – Asia and Travellers’ Choice Regional Airlines- Asia
22 March 2018
International Forest of Friendship (IFF) honored RB’s Female Captain Sharifah Czarena Suriany Syed Hasmim as a 2018 inductee for IFF
6 February 2018
RB announced that LEAP-1A engines by CFM International’s will power RB’s A320neos
2 January 2018
Launch of scheduled services to Nanning, China
The new Corporate Head Office at Simpur Building, RB Campus was opened and corporate staff relocated to this new custom designed facility.
RB inks codeshare agreement with Myanmar Airways International to provide a better holiday options for both guests
6 December 2017
A Refreshed and upgraded Sky lounge was launched and the introduction of the new Business Class Lounge
26 November 2017
Launch of scheduled services to Seoul, South Korea
20 October 2017
RB completed the upgrade of RB Plaza, Bandar Seri Begawan with a refresh design that incorporates traditional heritage element into the building exterior
5 October 2017
The nation celebrated His Majesty 50 year’s accession to the throne. RB made a special aircraft livery on its A320 CEO to commemorate this occasion and more than 200 staff was involved in the procession.
3 October 2017
Launch of charter services to Hangzhou, China
27 September 2017
RB introduces Royal Brunei Holidays site a 24/7 online dynamic planning and bundling of holiday products
16 August 2017
RB signed codeshare agreements with Philippine Airlines
RB Upgrades was introduced to level up our guests travel experience to experience our Business Class hospitality
14 December 2016
Daily codeshare flight to Tokyo via Hong Kong with Hong Kong Airlines was launched
28 October 2016
RB introduces direct charter flights to South Korea
3 October 2016
RB signs 10-year component support contract with Lufthansa Technik
26 August 2016
Hong Kong Airlines signed codeshare agreements with RB
10 August 2016
RB was announced top 10 in Skytrax’s Most Loved Airlines
12 July 2016
RB signed codeshare with China Eastern Airlines
20 June 2016
RB introduces App-iness as a new in-flight option for passengers on its Airbus A320 CEO aircraft
17 June 2016
Royal Skies introduces Awards Shopper
5 April 2016
5 April: RB Miri Sarawak Office rebranded office and uniform
1 April 2016
RB rebranded its fare types and introduced betterfly fares
17 March 2016
Mr Karam Chand was appointed to be the Chief Executive Officer for Royal Brunei Airlines after Mr Dermot Mannion ended his 5 year term in the executive office
23 February 2016
Royal Brunei Airlines made headlines internationally with our first female pilot trio in the flight deck flying from Bandar Seri Begawan to Jeddah. The flight was led by Captain Czarena along with SFOs Sariana and Dk Nadiah
RB was declared winner of the Travel Media Innovative Campaign and Content of the Year Award at the inaugural Travel Media Awards held at the St Pancras Renaissance Hotel, London
15 June 2015
RB announced major enhancements to the airline’s online booking experience, being the first airline in Asia Pacific to implement the new version of Amadeus e-Retail platform
30 April 2015
RB launched rebranded Customer Service Centre and Elite lounge, as well as heritage inspired uniforms for Customer Service Centre and Airport Ground Services staff in RB Plaza, Bandar Seri Begawan
19 May 2015
RB has launched its newly refurbished and rebranded office in Dubai at Centurian Star
15 May 2015
RB celebrates a significant milestone this month with the 40th anniversary of the airline’s first commercial flight
8 August 2014
Bruneian born international star, Wu Chun, named as RB’s first International Brand Ambassador
5 May 2014
RB signed with Airbus for seven Airbus A320neo aircraft
3 April 2014
Launch of RB’s first Dreamliner flight from Melbourne making RB the first airline in the world to offer a seamless Dreamliner long-haul flight from Melbourne to London via Brunei and Dubai.
21 February 2014
RB unveiled new heritage inspired uniforms for cabin crew
2 December 2013
First RB flight operated by an all-femalecrew at the flight deck; Captain Sharifah Czarena Suriany Syed Hashim (First RB Female Captain) and SFO Dk Haryati Pg Hj Abd Rais (Brunei’s first female pilot)
1 December 2013
First Dreamliner flight to Long Haul flight to Dubai and London
23 October 2013
First B787 aircraft to land in Ninoy Aquino International Airport, Manila, Philippines (also RB's first commercial flight to Manila using the Dreamliner)
19 October 2013
First B787 aircraft to land in Kuala Lumpur International Airport, KLIA, Malaysia (also RB's first commercial flight to Kuala Lumpur on the Dreamliner) flying from Bandar Seri Begawan to Jeddah on Brunei National Day
18 October 2013
First Commercial flight of RR's 787 to Singapore
12 October 2013
Launching of a Betterfly; RB’s B787 Dreamliner. The first airline in Southeast Asia to operate the B787 Dreamliner
July 2013:
RB launches iPad mini business class service – the first airline in the world to introduce iPad mini as inflight entertainment enhancement. The service is available for Business Class passengers flying on RB’s Bangkok, Hong Kong, Kuala Lumpur, Shanghai and Singapore routes
May 2013:
RB launches Double Daily flights to Kuala Lumpur
January 2013:
RB’s website starts its revamp with a new address: www.flyroyalbrunei.com (previously www.bruneiair.com)
18 November 2012:
RB's 38th Anniversary of Incorporation
6 November 2012:
RB becomes the first National flag carrier in Southeast Asia to appoint a female airline captain; Captain Sharifah Czarena Suriany Syed Hashim
October 2012:
RB’s Rebranding Journey began with its first phase: reveal of new logo and aircraft livery
March 2012:
RB officially launched its daily service to Melbourne in commemoration of its 1 year anniversary
November 2011:
RB officially launched its’ newly enhanced Internet Booking Engine on www.bruneair.com
June 2010:
RB’s newly-leased 777-200ER took off on its first commercial flight from Bandar Seri Begawan to London via Dubai.
January 2010:
RB introduced Royal Brunei Holidays, a revamp of its Golden Touch Holidays, offering guests value-for money packages for their holidays locally and abroad.
Connecting Brunei to the world, safely, reliably and sustainably in our unique Bruneian way, as a commercial airline.
Mission
CORPORATE MISSION
• Provide a stable management team and organisation structure
• Connect Brunei to the world as a commercially viable airline
• Practice a high standard of safety and security throughout our activity
• Promote a high level of cost consciousness throughout our activity
• Be commercially and environmentally sustainable
• Be agile and quick to adapt to changes
PEOPLE MISSION
• Aspire to a high standard of reliability in our people, assets, facilities and processes
• Achieve a high standard of moral and work ethics, be trustworthy
• Promote the company sets of behaviours
• Be Warm in our communications and actions
• Respect others like you want to be respected[/vc_column_text][/vc_column][/vc_row]
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Royal Brunei Airlines, the country’s flag carrier, was established on 18 November 1974 as an independent corporation wholly owned by the government of Brunei Darussalam. The maiden flight took off from Bandar Seri Begawan to Singapore on 14th May 1975. The Company has grown in leaps and bounds since then, winning awards and accolades and achieved a four-star airline ranking in 2018.
From our hub in Bandar Seri Begawan, we proudly serve as a full-service carrier, catering to the needs of our passengers throughout the years. With our commitment to excellence, we offer competitive fares alongside complimentary meals, baggage, and entertainment, ensuring a comfortable and enjoyable travel experience for all our valued guests.
The Safety of our flights, guests and people is our main priority, and we never compromise on it. We deeply value the well-being of our people, our community, and our planet.
At Royal Brunei Airlines, we recognize the importance of staying ahead of the curve. As such, we are continuously transforming ourselves to ensure we are well positioned for the future. The growth in the middle-class population and rising disposable incomes have opened new and exciting opportunities for us and the tourism industry. We embrace these changes, leveraging them to further enhance our services and offerings, making Royal Brunei Airlines a preferred choice for travellers seeking unrivalled experiences.
With a legacy spanning almost five decades, Royal Brunei Airlines is more determined than ever to forge ahead, connecting Brunei Darussalam to the world and offering a gateway to the enchanting wonders of Borneo and beyond. We invite you to embark on this extraordinary journey with us and experience the unmatched hospitality and exceptional service that define Royal Brunei Airlines.
Growth Through the Decades
2018 marked a year of transformative achievements as we focused on enhancing our products, services, network, infrastructure, and most importantly, our people.
As part of our five-year business plan, we successfully refreshed our fleet to new aircraft comprised of B787 Dreamliner and A320neo. This more fuel-efficient, environmentally friendly fleet showcases our commitment to offering our guests the latest cabin features, comfort, and reliability. This new fleet also leaves a smaller carbon footprint, firmly establishing our airline as a beacon of environmental friendliness.
In 2019, RB earned prestigious accolades, including a Five Star rating in the APEX Official Airline RatingsTM and a rank of 66th among the world's top 100 airlines. We were also honoured with Four Stars at the SKYTRAX Awards. TripAdvisor users consistently recognized us as their favorite in the Travellers' Choice Regional Airlines (Asia) for three consecutive years.
RB's dedication to safety and service excellence was recognized in 2021 with a seven-star rating for our COVID-19 response from airlineratings.com. We were also crowned Asia's Leading Cabin Crew and World's Leading Cabin Crew, winning these titles from 2020 to 2021. Additionally, RB claimed the Asia's Leading Airline – Business Class award from the World Travel Awards in the same year. In 2022, we were honored for the third time in a row as Asia's Leading Cabin Crew by the World Travel Awards.
In 2019, RB earned prestigious accolades, including a Five Star rating in the APEX Official Airline RatingsTM and a rank of 66th among the world's top 100 airlines. We were also honoured with Four Stars at the SKYTRAX Awards. TripAdvisor users consistently recognized us as their favorite in the Travellers' Choice Regional Airlines (Asia) for three consecutive years.
RB's dedication to safety and service excellence was recognized in 2021 with a seven-star rating for our COVID-19 response from airlineratings.com. We were also crowned Asia's Leading Cabin Crew and World's Leading Cabin Crew, winning these titles from 2020 to 2021. Additionally, RB claimed the Asia's Leading Airline – Business Class award from the World Travel Awards in the same year. In 2022, we were honored for the third time in a row as Asia's Leading Cabin Crew by the World Travel Awards.[/vc_column_text][vc_tta_tabs active_section="1" el_class="our-history"][vc_tta_section title="2022" tab_id="2022"][vc_column_text]
2022
1 November 2022
Captain Sabirin Hj Abdul Hamid is appointed as Chief Executive Officer (CEO)
RB receives 5-Start Major Airline Rating from APEX
24 July 2019
RB received 4-Star Airline quality rating certification from SKYTRAX, the international airport transport rating organization.
10 July 2019
RB celebrated the return to the Australian city of Brisbane to our route network
RB introduced RB Link to connect neighbouring cities in the Borneo Island, with flights operated by Malindo Air
18 June 2019
RB is announced at number 66 in the Skytrax's esteemed annual ranking of Top 100 Airlines in the World, advancing 12 positions from the previous year
16 April 2019
Launch of scheduled charter services to Changsha, China
2 April 2019
TripAdvisor announced that RB was recognized as a winner in the 2019 TripAdvisor Travellers’ Choice™ awards for Travellers’ Choice Regional Airlines- Asia for the second consecutive year
1 April 2019
RB expands its route network to Osaka and Nagoya with codeshare partner, China Airlines
15 March 2019
RB celebrates the first inaugural flight to Tokyo Narita, Japan
14 March 2019
RB inked a Special Prorate Agreement deal with British Airways, which extends Royal Brunei’s network from 11 to 23 airports in the region
10 January 2019
RB embarked on another significant milestone with the launching of its new corporate Head Office at the expanded and newly refurbished RB Campus in conjunction with the opening of RB’s Sky Café
RB and Sarawak Tourism Board signed a Memorandum of Agreement to collaborate and stimulate the inflow of visitors to Brunei and Kuching
31 October 2018
The upgraded website with better user experience and richer content is launched
28 October 2018
First nonstop flight between Brunei and London Heathrow, first time the two nations are connected by a direct air link.
9 October 2018
RB honoured with a 4-star official airline ratings from APEX
24 September 2018
New destination marketing campaign launched in key international markets
22 September 2018
The official launch of the A320neo fleet, including a special livery aircraft to showcase Brunei to the world
Destination (Brunei) Marketing Campaign is launched by the Minister of Primary Resources and Tourism, developed and funded by RB
RB announced that it will commence direct flights to Tokyo from 15 March 2019
25 May 2018
RB welcomes the airlines’ 1st Delivery of A320neo registered as V8-RBA from Toulouse, France
19 April 2018
RB introduces the Royal Brunei Mobile App
12 April 2018
12 April: TripAdvisor announced that RB was recognized as a winner in the 2018 TripAdvisor Travellers’ Choice™ awards for Travellers’ Choice Economy Class – Asia and Travellers’ Choice Regional Airlines- Asia
22 March 2018
International Forest of Friendship (IFF) honored RB’s Female Captain Sharifah Czarena Suriany Syed Hasmim as a 2018 inductee for IFF
6 February 2018
RB announced that LEAP-1A engines by CFM International’s will power RB’s A320neos
2 January 2018
Launch of scheduled services to Nanning, China
The new Corporate Head Office at Simpur Building, RB Campus was opened and corporate staff relocated to this new custom designed facility.
RB inks codeshare agreement with Myanmar Airways International to provide a better holiday options for both guests
6 December 2017
A Refreshed and upgraded Sky lounge was launched and the introduction of the new Business Class Lounge
26 November 2017
Launch of scheduled services to Seoul, South Korea
20 October 2017
RB completed the upgrade of RB Plaza, Bandar Seri Begawan with a refresh design that incorporates traditional heritage element into the building exterior
5 October 2017
The nation celebrated His Majesty 50 year’s accession to the throne. RB made a special aircraft livery on its A320 CEO to commemorate this occasion and more than 200 staff was involved in the procession.
3 October 2017
Launch of charter services to Hangzhou, China
27 September 2017
RB introduces Royal Brunei Holidays site a 24/7 online dynamic planning and bundling of holiday products
16 August 2017
RB signed codeshare agreements with Philippine Airlines
RB Upgrades was introduced to level up our guests travel experience to experience our Business Class hospitality
14 December 2016
Daily codeshare flight to Tokyo via Hong Kong with Hong Kong Airlines was launched
28 October 2016
RB introduces direct charter flights to South Korea
3 October 2016
RB signs 10-year component support contract with Lufthansa Technik
26 August 2016
Hong Kong Airlines signed codeshare agreements with RB
10 August 2016
RB was announced top 10 in Skytrax’s Most Loved Airlines
12 July 2016
RB signed codeshare with China Eastern Airlines
20 June 2016
RB introduces App-iness as a new in-flight option for passengers on its Airbus A320 CEO aircraft
17 June 2016
Royal Skies introduces Awards Shopper
5 April 2016
5 April: RB Miri Sarawak Office rebranded office and uniform
1 April 2016
RB rebranded its fare types and introduced betterfly fares
17 March 2016
Mr Karam Chand was appointed to be the Chief Executive Officer for Royal Brunei Airlines after Mr Dermot Mannion ended his 5 year term in the executive office
23 February 2016
Royal Brunei Airlines made headlines internationally with our first female pilot trio in the flight deck flying from Bandar Seri Begawan to Jeddah. The flight was led by Captain Czarena along with SFOs Sariana and Dk Nadiah
RB was declared winner of the Travel Media Innovative Campaign and Content of the Year Award at the inaugural Travel Media Awards held at the St Pancras Renaissance Hotel, London
15 June 2015
RB announced major enhancements to the airline’s online booking experience, being the first airline in Asia Pacific to implement the new version of Amadeus e-Retail platform
30 April 2015
RB launched rebranded Customer Service Centre and Elite lounge, as well as heritage inspired uniforms for Customer Service Centre and Airport Ground Services staff in RB Plaza, Bandar Seri Begawan
19 May 2015
RB has launched its newly refurbished and rebranded office in Dubai at Centurian Star
15 May 2015
RB celebrates a significant milestone this month with the 40th anniversary of the airline’s first commercial flight
8 August 2014
Bruneian born international star, Wu Chun, named as RB’s first International Brand Ambassador
5 May 2014
RB signed with Airbus for seven Airbus A320neo aircraft
3 April 2014
Launch of RB’s first Dreamliner flight from Melbourne making RB the first airline in the world to offer a seamless Dreamliner long-haul flight from Melbourne to London via Brunei and Dubai.
21 February 2014
RB unveiled new heritage inspired uniforms for cabin crew
2 December 2013
First RB flight operated by an all-femalecrew at the flight deck; Captain Sharifah Czarena Suriany Syed Hashim (First RB Female Captain) and SFO Dk Haryati Pg Hj Abd Rais (Brunei’s first female pilot)
1 December 2013
First Dreamliner flight to Long Haul flight to Dubai and London
23 October 2013
First B787 aircraft to land in Ninoy Aquino International Airport, Manila, Philippines (also RB's first commercial flight to Manila using the Dreamliner)
19 October 2013
First B787 aircraft to land in Kuala Lumpur International Airport, KLIA, Malaysia (also RB's first commercial flight to Kuala Lumpur on the Dreamliner) flying from Bandar Seri Begawan to Jeddah on Brunei National Day
18 October 2013
First Commercial flight of RR's 787 to Singapore
12 October 2013
Launching of a Betterfly; RB’s B787 Dreamliner. The first airline in Southeast Asia to operate the B787 Dreamliner
July 2013:
RB launches iPad mini business class service – the first airline in the world to introduce iPad mini as inflight entertainment enhancement. The service is available for Business Class passengers flying on RB’s Bangkok, Hong Kong, Kuala Lumpur, Shanghai and Singapore routes
May 2013:
RB launches Double Daily flights to Kuala Lumpur
January 2013:
RB’s website starts its revamp with a new address: www.flyroyalbrunei.com (previously www.bruneiair.com)
18 November 2012:
RB's 38th Anniversary of Incorporation
6 November 2012:
RB becomes the first National flag carrier in Southeast Asia to appoint a female airline captain; Captain Sharifah Czarena Suriany Syed Hashim
October 2012:
RB’s Rebranding Journey began with its first phase: reveal of new logo and aircraft livery
March 2012:
RB officially launched its daily service to Melbourne in commemoration of its 1 year anniversary
November 2011:
RB officially launched its’ newly enhanced Internet Booking Engine on www.bruneair.com
June 2010:
RB’s newly-leased 777-200ER took off on its first commercial flight from Bandar Seri Begawan to London via Dubai.
January 2010:
RB introduced Royal Brunei Holidays, a revamp of its Golden Touch Holidays, offering guests value-for money packages for their holidays locally and abroad.
Connecting Brunei to the world, safely, reliably and sustainably in our unique Bruneian way, as a commercial airline.
Mission
CORPORATE MISSION
• Provide a stable management team and organisation structure
• Connect Brunei to the world as a commercially viable airline
• Practice a high standard of safety and security throughout our activity
• Promote a high level of cost consciousness throughout our activity
• Be commercially and environmentally sustainable
• Be agile and quick to adapt to changes
PEOPLE MISSION
• Aspire to a high standard of reliability in our people, assets, facilities and processes
• Achieve a high standard of moral and work ethics, be trustworthy
• Promote the company sets of behaviours
• Be Warm in our communications and actions
• Respect others like you want to be respected[/vc_column_text][/vc_column][/vc_row]
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Royal Brunei Airlines, the country’s flag carrier, was established on 18 November 1974 as an independent corporation wholly owned by the government of Brunei Darussalam. The maiden flight took off from Bandar Seri Begawan to Singapore on 14th May 1975. The Company has grown in leaps and bounds since then, winning awards and accolades and achieved a four-star airline ranking in 2018.
From our hub in Bandar Seri Begawan, we proudly serve as a full-service carrier, catering to the needs of our passengers throughout the years. With our commitment to excellence, we offer competitive fares alongside complimentary meals, baggage, and entertainment, ensuring a comfortable and enjoyable travel experience for all our valued guests.
The Safety of our flights, guests and people is our main priority, and we never compromise on it. We deeply value the well-being of our people, our community, and our planet.
At Royal Brunei Airlines, we recognize the importance of staying ahead of the curve. As such, we are continuously transforming ourselves to ensure we are well positioned for the future. The growth in the middle-class population and rising disposable incomes have opened new and exciting opportunities for us and the tourism industry. We embrace these changes, leveraging them to further enhance our services and offerings, making Royal Brunei Airlines a preferred choice for travellers seeking unrivalled experiences.
With a legacy spanning almost five decades, Royal Brunei Airlines is more determined than ever to forge ahead, connecting Brunei Darussalam to the world and offering a gateway to the enchanting wonders of Borneo and beyond. We invite you to embark on this extraordinary journey with us and experience the unmatched hospitality and exceptional service that define Royal Brunei Airlines.
Growth Through the Decades
2018 marked a year of transformative achievements as we focused on enhancing our products, services, network, infrastructure, and most importantly, our people.
As part of our five-year business plan, we successfully refreshed our fleet to new aircraft comprised of B787 Dreamliner and A320neo. This more fuel-efficient, environmentally friendly fleet showcases our commitment to offering our guests the latest cabin features, comfort, and reliability. This new fleet also leaves a smaller carbon footprint, firmly establishing our airline as a beacon of environmental friendliness.
In 2019, RB earned prestigious accolades, including a Five Star rating in the APEX Official Airline RatingsTM and a rank of 66th among the world's top 100 airlines. We were also honoured with Four Stars at the SKYTRAX Awards. TripAdvisor users consistently recognized us as their favorite in the Travellers' Choice Regional Airlines (Asia) for three consecutive years.
RB's dedication to safety and service excellence was recognized in 2021 with a seven-star rating for our COVID-19 response from airlineratings.com. We were also crowned Asia's Leading Cabin Crew and World's Leading Cabin Crew, winning these titles from 2020 to 2021. Additionally, RB claimed the Asia's Leading Airline – Business Class award from the World Travel Awards in the same year. In 2022, we were honored for the third time in a row as Asia's Leading Cabin Crew by the World Travel Awards.
In 2019, RB earned prestigious accolades, including a Five Star rating in the APEX Official Airline RatingsTM and a rank of 66th among the world's top 100 airlines. We were also honoured with Four Stars at the SKYTRAX Awards. TripAdvisor users consistently recognized us as their favorite in the Travellers' Choice Regional Airlines (Asia) for three consecutive years.
RB's dedication to safety and service excellence was recognized in 2021 with a seven-star rating for our COVID-19 response from airlineratings.com. We were also crowned Asia's Leading Cabin Crew and World's Leading Cabin Crew, winning these titles from 2020 to 2021. Additionally, RB claimed the Asia's Leading Airline – Business Class award from the World Travel Awards in the same year. In 2022, we were honored for the third time in a row as Asia's Leading Cabin Crew by the World Travel Awards.[/vc_column_text][vc_tta_tabs active_section="1" el_class="our-history"][vc_tta_section title="2022" tab_id="2022"][vc_column_text]
2022
1 November 2022
Captain Sabirin Hj Abdul Hamid is appointed as Chief Executive Officer (CEO)
RB receives 5-Start Major Airline Rating from APEX
24 July 2019
RB received 4-Star Airline quality rating certification from SKYTRAX, the international airport transport rating organization.
10 July 2019
RB celebrated the return to the Australian city of Brisbane to our route network
RB introduced RB Link to connect neighbouring cities in the Borneo Island, with flights operated by Malindo Air
18 June 2019
RB is announced at number 66 in the Skytrax's esteemed annual ranking of Top 100 Airlines in the World, advancing 12 positions from the previous year
16 April 2019
Launch of scheduled charter services to Changsha, China
2 April 2019
TripAdvisor announced that RB was recognized as a winner in the 2019 TripAdvisor Travellers’ Choice™ awards for Travellers’ Choice Regional Airlines- Asia for the second consecutive year
1 April 2019
RB expands its route network to Osaka and Nagoya with codeshare partner, China Airlines
15 March 2019
RB celebrates the first inaugural flight to Tokyo Narita, Japan
14 March 2019
RB inked a Special Prorate Agreement deal with British Airways, which extends Royal Brunei’s network from 11 to 23 airports in the region
10 January 2019
RB embarked on another significant milestone with the launching of its new corporate Head Office at the expanded and newly refurbished RB Campus in conjunction with the opening of RB’s Sky Café
RB and Sarawak Tourism Board signed a Memorandum of Agreement to collaborate and stimulate the inflow of visitors to Brunei and Kuching
31 October 2018
The upgraded website with better user experience and richer content is launched
28 October 2018
First nonstop flight between Brunei and London Heathrow, first time the two nations are connected by a direct air link.
9 October 2018
RB honoured with a 4-star official airline ratings from APEX
24 September 2018
New destination marketing campaign launched in key international markets
22 September 2018
The official launch of the A320neo fleet, including a special livery aircraft to showcase Brunei to the world
Destination (Brunei) Marketing Campaign is launched by the Minister of Primary Resources and Tourism, developed and funded by RB
RB announced that it will commence direct flights to Tokyo from 15 March 2019
25 May 2018
RB welcomes the airlines’ 1st Delivery of A320neo registered as V8-RBA from Toulouse, France
19 April 2018
RB introduces the Royal Brunei Mobile App
12 April 2018
12 April: TripAdvisor announced that RB was recognized as a winner in the 2018 TripAdvisor Travellers’ Choice™ awards for Travellers’ Choice Economy Class – Asia and Travellers’ Choice Regional Airlines- Asia
22 March 2018
International Forest of Friendship (IFF) honored RB’s Female Captain Sharifah Czarena Suriany Syed Hasmim as a 2018 inductee for IFF
6 February 2018
RB announced that LEAP-1A engines by CFM International’s will power RB’s A320neos
2 January 2018
Launch of scheduled services to Nanning, China
The new Corporate Head Office at Simpur Building, RB Campus was opened and corporate staff relocated to this new custom designed facility.
RB inks codeshare agreement with Myanmar Airways International to provide a better holiday options for both guests
6 December 2017
A Refreshed and upgraded Sky lounge was launched and the introduction of the new Business Class Lounge
26 November 2017
Launch of scheduled services to Seoul, South Korea
20 October 2017
RB completed the upgrade of RB Plaza, Bandar Seri Begawan with a refresh design that incorporates traditional heritage element into the building exterior
5 October 2017
The nation celebrated His Majesty 50 year’s accession to the throne. RB made a special aircraft livery on its A320 CEO to commemorate this occasion and more than 200 staff was involved in the procession.
3 October 2017
Launch of charter services to Hangzhou, China
27 September 2017
RB introduces Royal Brunei Holidays site a 24/7 online dynamic planning and bundling of holiday products
16 August 2017
RB signed codeshare agreements with Philippine Airlines
RB Upgrades was introduced to level up our guests travel experience to experience our Business Class hospitality
14 December 2016
Daily codeshare flight to Tokyo via Hong Kong with Hong Kong Airlines was launched
28 October 2016
RB introduces direct charter flights to South Korea
3 October 2016
RB signs 10-year component support contract with Lufthansa Technik
26 August 2016
Hong Kong Airlines signed codeshare agreements with RB
10 August 2016
RB was announced top 10 in Skytrax’s Most Loved Airlines
12 July 2016
RB signed codeshare with China Eastern Airlines
20 June 2016
RB introduces App-iness as a new in-flight option for passengers on its Airbus A320 CEO aircraft
17 June 2016
Royal Skies introduces Awards Shopper
5 April 2016
5 April: RB Miri Sarawak Office rebranded office and uniform
1 April 2016
RB rebranded its fare types and introduced betterfly fares
17 March 2016
Mr Karam Chand was appointed to be the Chief Executive Officer for Royal Brunei Airlines after Mr Dermot Mannion ended his 5 year term in the executive office
23 February 2016
Royal Brunei Airlines made headlines internationally with our first female pilot trio in the flight deck flying from Bandar Seri Begawan to Jeddah. The flight was led by Captain Czarena along with SFOs Sariana and Dk Nadiah
RB was declared winner of the Travel Media Innovative Campaign and Content of the Year Award at the inaugural Travel Media Awards held at the St Pancras Renaissance Hotel, London
15 June 2015
RB announced major enhancements to the airline’s online booking experience, being the first airline in Asia Pacific to implement the new version of Amadeus e-Retail platform
30 April 2015
RB launched rebranded Customer Service Centre and Elite lounge, as well as heritage inspired uniforms for Customer Service Centre and Airport Ground Services staff in RB Plaza, Bandar Seri Begawan
19 May 2015
RB has launched its newly refurbished and rebranded office in Dubai at Centurian Star
15 May 2015
RB celebrates a significant milestone this month with the 40th anniversary of the airline’s first commercial flight
8 August 2014
Bruneian born international star, Wu Chun, named as RB’s first International Brand Ambassador
5 May 2014
RB signed with Airbus for seven Airbus A320neo aircraft
3 April 2014
Launch of RB’s first Dreamliner flight from Melbourne making RB the first airline in the world to offer a seamless Dreamliner long-haul flight from Melbourne to London via Brunei and Dubai.
21 February 2014
RB unveiled new heritage inspired uniforms for cabin crew
2 December 2013
First RB flight operated by an all-femalecrew at the flight deck; Captain Sharifah Czarena Suriany Syed Hashim (First RB Female Captain) and SFO Dk Haryati Pg Hj Abd Rais (Brunei’s first female pilot)
1 December 2013
First Dreamliner flight to Long Haul flight to Dubai and London
23 October 2013
First B787 aircraft to land in Ninoy Aquino International Airport, Manila, Philippines (also RB's first commercial flight to Manila using the Dreamliner)
19 October 2013
First B787 aircraft to land in Kuala Lumpur International Airport, KLIA, Malaysia (also RB's first commercial flight to Kuala Lumpur on the Dreamliner) flying from Bandar Seri Begawan to Jeddah on Brunei National Day
18 October 2013
First Commercial flight of RR's 787 to Singapore
12 October 2013
Launching of a Betterfly; RB’s B787 Dreamliner. The first airline in Southeast Asia to operate the B787 Dreamliner
July 2013:
RB launches iPad mini business class service – the first airline in the world to introduce iPad mini as inflight entertainment enhancement. The service is available for Business Class passengers flying on RB’s Bangkok, Hong Kong, Kuala Lumpur, Shanghai and Singapore routes
May 2013:
RB launches Double Daily flights to Kuala Lumpur
January 2013:
RB’s website starts its revamp with a new address: www.flyroyalbrunei.com (previously www.bruneiair.com)
18 November 2012:
RB's 38th Anniversary of Incorporation
6 November 2012:
RB becomes the first National flag carrier in Southeast Asia to appoint a female airline captain; Captain Sharifah Czarena Suriany Syed Hashim
October 2012:
RB’s Rebranding Journey began with its first phase: reveal of new logo and aircraft livery
March 2012:
RB officially launched its daily service to Melbourne in commemoration of its 1 year anniversary
November 2011:
RB officially launched its’ newly enhanced Internet Booking Engine on www.bruneair.com
June 2010:
RB’s newly-leased 777-200ER took off on its first commercial flight from Bandar Seri Begawan to London via Dubai.
January 2010:
RB introduced Royal Brunei Holidays, a revamp of its Golden Touch Holidays, offering guests value-for money packages for their holidays locally and abroad.
Connecting Brunei to the world, safely, reliably and sustainably in our unique Bruneian way, as a commercial airline.
Mission
CORPORATE MISSION
• Provide a stable management team and organisation structure
• Connect Brunei to the world as a commercially viable airline
• Practice a high standard of safety and security throughout our activity
• Promote a high level of cost consciousness throughout our activity
• Be commercially and environmentally sustainable
• Be agile and quick to adapt to changes
PEOPLE MISSION
• Aspire to a high standard of reliability in our people, assets, facilities and processes
• Achieve a high standard of moral and work ethics, be trustworthy
• Promote the company sets of behaviours
• Be Warm in our communications and actions
• Respect others like you want to be respected[/vc_column_text][/vc_column][/vc_row]
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Royal Brunei Airlines, the country’s flag carrier, was established on 18 November 1974 as an independent corporation wholly owned by the government of Brunei Darussalam. The maiden flight took off from Bandar Seri Begawan to Singapore on 14th May 1975. The Company has grown in leaps and bounds since then, winning awards and accolades and achieved a four-star airline ranking in 2018.
From our hub in Bandar Seri Begawan, we proudly serve as a full-service carrier, catering to the needs of our passengers throughout the years. With our commitment to excellence, we offer competitive fares alongside complimentary meals, baggage, and entertainment, ensuring a comfortable and enjoyable travel experience for all our valued guests.
The Safety of our flights, guests and people is our main priority, and we never compromise on it. We deeply value the well-being of our people, our community, and our planet.
At Royal Brunei Airlines, we recognize the importance of staying ahead of the curve. As such, we are continuously transforming ourselves to ensure we are well positioned for the future. The growth in the middle-class population and rising disposable incomes have opened new and exciting opportunities for us and the tourism industry. We embrace these changes, leveraging them to further enhance our services and offerings, making Royal Brunei Airlines a preferred choice for travellers seeking unrivalled experiences.
With a legacy spanning almost five decades, Royal Brunei Airlines is more determined than ever to forge ahead, connecting Brunei Darussalam to the world and offering a gateway to the enchanting wonders of Borneo and beyond. We invite you to embark on this extraordinary journey with us and experience the unmatched hospitality and exceptional service that define Royal Brunei Airlines.
Growth Through the Decades
2018 marked a year of transformative achievements as we focused on enhancing our products, services, network, infrastructure, and most importantly, our people.
As part of our five-year business plan, we successfully refreshed our fleet to new aircraft comprised of B787 Dreamliner and A320neo. This more fuel-efficient, environmentally friendly fleet showcases our commitment to offering our guests the latest cabin features, comfort, and reliability. This new fleet also leaves a smaller carbon footprint, firmly establishing our airline as a beacon of environmental friendliness.
In 2019, RB earned prestigious accolades, including a Five Star rating in the APEX Official Airline RatingsTM and a rank of 66th among the world's top 100 airlines. We were also honoured with Four Stars at the SKYTRAX Awards. TripAdvisor users consistently recognized us as their favorite in the Travellers' Choice Regional Airlines (Asia) for three consecutive years.
RB's dedication to safety and service excellence was recognized in 2021 with a seven-star rating for our COVID-19 response from airlineratings.com. We were also crowned Asia's Leading Cabin Crew and World's Leading Cabin Crew, winning these titles from 2020 to 2021. Additionally, RB claimed the Asia's Leading Airline – Business Class award from the World Travel Awards in the same year. In 2022, we were honored for the third time in a row as Asia's Leading Cabin Crew by the World Travel Awards.
In 2019, RB earned prestigious accolades, including a Five Star rating in the APEX Official Airline RatingsTM and a rank of 66th among the world's top 100 airlines. We were also honoured with Four Stars at the SKYTRAX Awards. TripAdvisor users consistently recognized us as their favorite in the Travellers' Choice Regional Airlines (Asia) for three consecutive years.
RB's dedication to safety and service excellence was recognized in 2021 with a seven-star rating for our COVID-19 response from airlineratings.com. We were also crowned Asia's Leading Cabin Crew and World's Leading Cabin Crew, winning these titles from 2020 to 2021. Additionally, RB claimed the Asia's Leading Airline – Business Class award from the World Travel Awards in the same year. In 2022, we were honored for the third time in a row as Asia's Leading Cabin Crew by the World Travel Awards.[/vc_column_text][vc_tta_tabs active_section="1" el_class="our-history"][vc_tta_section title="2022" tab_id="2022"][vc_column_text]
2022
1 November 2022
Captain Sabirin Hj Abdul Hamid is appointed as Chief Executive Officer (CEO)
RB receives 5-Start Major Airline Rating from APEX
24 July 2019
RB received 4-Star Airline quality rating certification from SKYTRAX, the international airport transport rating organization.
10 July 2019
RB celebrated the return to the Australian city of Brisbane to our route network
RB introduced RB Link to connect neighbouring cities in the Borneo Island, with flights operated by Malindo Air
18 June 2019
RB is announced at number 66 in the Skytrax's esteemed annual ranking of Top 100 Airlines in the World, advancing 12 positions from the previous year
16 April 2019
Launch of scheduled charter services to Changsha, China
2 April 2019
TripAdvisor announced that RB was recognized as a winner in the 2019 TripAdvisor Travellers’ Choice™ awards for Travellers’ Choice Regional Airlines- Asia for the second consecutive year
1 April 2019
RB expands its route network to Osaka and Nagoya with codeshare partner, China Airlines
15 March 2019
RB celebrates the first inaugural flight to Tokyo Narita, Japan
14 March 2019
RB inked a Special Prorate Agreement deal with British Airways, which extends Royal Brunei’s network from 11 to 23 airports in the region
10 January 2019
RB embarked on another significant milestone with the launching of its new corporate Head Office at the expanded and newly refurbished RB Campus in conjunction with the opening of RB’s Sky Café
RB and Sarawak Tourism Board signed a Memorandum of Agreement to collaborate and stimulate the inflow of visitors to Brunei and Kuching
31 October 2018
The upgraded website with better user experience and richer content is launched
28 October 2018
First nonstop flight between Brunei and London Heathrow, first time the two nations are connected by a direct air link.
9 October 2018
RB honoured with a 4-star official airline ratings from APEX
24 September 2018
New destination marketing campaign launched in key international markets
22 September 2018
The official launch of the A320neo fleet, including a special livery aircraft to showcase Brunei to the world
Destination (Brunei) Marketing Campaign is launched by the Minister of Primary Resources and Tourism, developed and funded by RB
RB announced that it will commence direct flights to Tokyo from 15 March 2019
25 May 2018
RB welcomes the airlines’ 1st Delivery of A320neo registered as V8-RBA from Toulouse, France
19 April 2018
RB introduces the Royal Brunei Mobile App
12 April 2018
12 April: TripAdvisor announced that RB was recognized as a winner in the 2018 TripAdvisor Travellers’ Choice™ awards for Travellers’ Choice Economy Class – Asia and Travellers’ Choice Regional Airlines- Asia
22 March 2018
International Forest of Friendship (IFF) honored RB’s Female Captain Sharifah Czarena Suriany Syed Hasmim as a 2018 inductee for IFF
6 February 2018
RB announced that LEAP-1A engines by CFM International’s will power RB’s A320neos
2 January 2018
Launch of scheduled services to Nanning, China
The new Corporate Head Office at Simpur Building, RB Campus was opened and corporate staff relocated to this new custom designed facility.
RB inks codeshare agreement with Myanmar Airways International to provide a better holiday options for both guests
6 December 2017
A Refreshed and upgraded Sky lounge was launched and the introduction of the new Business Class Lounge
26 November 2017
Launch of scheduled services to Seoul, South Korea
20 October 2017
RB completed the upgrade of RB Plaza, Bandar Seri Begawan with a refresh design that incorporates traditional heritage element into the building exterior
5 October 2017
The nation celebrated His Majesty 50 year’s accession to the throne. RB made a special aircraft livery on its A320 CEO to commemorate this occasion and more than 200 staff was involved in the procession.
3 October 2017
Launch of charter services to Hangzhou, China
27 September 2017
RB introduces Royal Brunei Holidays site a 24/7 online dynamic planning and bundling of holiday products
16 August 2017
RB signed codeshare agreements with Philippine Airlines
RB Upgrades was introduced to level up our guests travel experience to experience our Business Class hospitality
14 December 2016
Daily codeshare flight to Tokyo via Hong Kong with Hong Kong Airlines was launched
28 October 2016
RB introduces direct charter flights to South Korea
3 October 2016
RB signs 10-year component support contract with Lufthansa Technik
26 August 2016
Hong Kong Airlines signed codeshare agreements with RB
10 August 2016
RB was announced top 10 in Skytrax’s Most Loved Airlines
12 July 2016
RB signed codeshare with China Eastern Airlines
20 June 2016
RB introduces App-iness as a new in-flight option for passengers on its Airbus A320 CEO aircraft
17 June 2016
Royal Skies introduces Awards Shopper
5 April 2016
5 April: RB Miri Sarawak Office rebranded office and uniform
1 April 2016
RB rebranded its fare types and introduced betterfly fares
17 March 2016
Mr Karam Chand was appointed to be the Chief Executive Officer for Royal Brunei Airlines after Mr Dermot Mannion ended his 5 year term in the executive office
23 February 2016
Royal Brunei Airlines made headlines internationally with our first female pilot trio in the flight deck flying from Bandar Seri Begawan to Jeddah. The flight was led by Captain Czarena along with SFOs Sariana and Dk Nadiah
RB was declared winner of the Travel Media Innovative Campaign and Content of the Year Award at the inaugural Travel Media Awards held at the St Pancras Renaissance Hotel, London
15 June 2015
RB announced major enhancements to the airline’s online booking experience, being the first airline in Asia Pacific to implement the new version of Amadeus e-Retail platform
30 April 2015
RB launched rebranded Customer Service Centre and Elite lounge, as well as heritage inspired uniforms for Customer Service Centre and Airport Ground Services staff in RB Plaza, Bandar Seri Begawan
19 May 2015
RB has launched its newly refurbished and rebranded office in Dubai at Centurian Star
15 May 2015
RB celebrates a significant milestone this month with the 40th anniversary of the airline’s first commercial flight
8 August 2014
Bruneian born international star, Wu Chun, named as RB’s first International Brand Ambassador
5 May 2014
RB signed with Airbus for seven Airbus A320neo aircraft
3 April 2014
Launch of RB’s first Dreamliner flight from Melbourne making RB the first airline in the world to offer a seamless Dreamliner long-haul flight from Melbourne to London via Brunei and Dubai.
21 February 2014
RB unveiled new heritage inspired uniforms for cabin crew
2 December 2013
First RB flight operated by an all-femalecrew at the flight deck; Captain Sharifah Czarena Suriany Syed Hashim (First RB Female Captain) and SFO Dk Haryati Pg Hj Abd Rais (Brunei’s first female pilot)
1 December 2013
First Dreamliner flight to Long Haul flight to Dubai and London
23 October 2013
First B787 aircraft to land in Ninoy Aquino International Airport, Manila, Philippines (also RB's first commercial flight to Manila using the Dreamliner)
19 October 2013
First B787 aircraft to land in Kuala Lumpur International Airport, KLIA, Malaysia (also RB's first commercial flight to Kuala Lumpur on the Dreamliner) flying from Bandar Seri Begawan to Jeddah on Brunei National Day
18 October 2013
First Commercial flight of RR's 787 to Singapore
12 October 2013
Launching of a Betterfly; RB’s B787 Dreamliner. The first airline in Southeast Asia to operate the B787 Dreamliner
July 2013:
RB launches iPad mini business class service – the first airline in the world to introduce iPad mini as inflight entertainment enhancement. The service is available for Business Class passengers flying on RB’s Bangkok, Hong Kong, Kuala Lumpur, Shanghai and Singapore routes
May 2013:
RB launches Double Daily flights to Kuala Lumpur
January 2013:
RB’s website starts its revamp with a new address: www.flyroyalbrunei.com (previously www.bruneiair.com)
18 November 2012:
RB's 38th Anniversary of Incorporation
6 November 2012:
RB becomes the first National flag carrier in Southeast Asia to appoint a female airline captain; Captain Sharifah Czarena Suriany Syed Hashim
October 2012:
RB’s Rebranding Journey began with its first phase: reveal of new logo and aircraft livery
March 2012:
RB officially launched its daily service to Melbourne in commemoration of its 1 year anniversary
November 2011:
RB officially launched its’ newly enhanced Internet Booking Engine on www.bruneair.com
June 2010:
RB’s newly-leased 777-200ER took off on its first commercial flight from Bandar Seri Begawan to London via Dubai.
January 2010:
RB introduced Royal Brunei Holidays, a revamp of its Golden Touch Holidays, offering guests value-for money packages for their holidays locally and abroad.
Connecting Brunei to the world, safely, reliably and sustainably in our unique Bruneian way, as a commercial airline.
Mission
CORPORATE MISSION
• Provide a stable management team and organisation structure
• Connect Brunei to the world as a commercially viable airline
• Practice a high standard of safety and security throughout our activity
• Promote a high level of cost consciousness throughout our activity
• Be commercially and environmentally sustainable
• Be agile and quick to adapt to changes
PEOPLE MISSION
• Aspire to a high standard of reliability in our people, assets, facilities and processes
• Achieve a high standard of moral and work ethics, be trustworthy
• Promote the company sets of behaviours
• Be Warm in our communications and actions
• Respect others like you want to be respected[/vc_column_text][/vc_column][/vc_row]
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Royal Brunei Airlines, the country’s flag carrier, was established on 18 November 1974 as an independent corporation wholly owned by the government of Brunei Darussalam. The maiden flight took off from Bandar Seri Begawan to Singapore on 14th May 1975. The Company has grown in leaps and bounds since then, winning awards and accolades and achieved a four-star airline ranking in 2018.
From our hub in Bandar Seri Begawan, we proudly serve as a full-service carrier, catering to the needs of our passengers throughout the years. With our commitment to excellence, we offer competitive fares alongside complimentary meals, baggage, and entertainment, ensuring a comfortable and enjoyable travel experience for all our valued guests.
The Safety of our flights, guests and people is our main priority, and we never compromise on it. We deeply value the well-being of our people, our community, and our planet.
At Royal Brunei Airlines, we recognize the importance of staying ahead of the curve. As such, we are continuously transforming ourselves to ensure we are well positioned for the future. The growth in the middle-class population and rising disposable incomes have opened new and exciting opportunities for us and the tourism industry. We embrace these changes, leveraging them to further enhance our services and offerings, making Royal Brunei Airlines a preferred choice for travellers seeking unrivalled experiences.
With a legacy spanning almost five decades, Royal Brunei Airlines is more determined than ever to forge ahead, connecting Brunei Darussalam to the world and offering a gateway to the enchanting wonders of Borneo and beyond. We invite you to embark on this extraordinary journey with us and experience the unmatched hospitality and exceptional service that define Royal Brunei Airlines.
Growth Through the Decades
2018 marked a year of transformative achievements as we focused on enhancing our products, services, network, infrastructure, and most importantly, our people.
As part of our five-year business plan, we successfully refreshed our fleet to new aircraft comprised of B787 Dreamliner and A320neo. This more fuel-efficient, environmentally friendly fleet showcases our commitment to offering our guests the latest cabin features, comfort, and reliability. This new fleet also leaves a smaller carbon footprint, firmly establishing our airline as a beacon of environmental friendliness.
In 2019, RB earned prestigious accolades, including a Five Star rating in the APEX Official Airline RatingsTM and a rank of 66th among the world's top 100 airlines. We were also honoured with Four Stars at the SKYTRAX Awards. TripAdvisor users consistently recognized us as their favorite in the Travellers' Choice Regional Airlines (Asia) for three consecutive years.
RB's dedication to safety and service excellence was recognized in 2021 with a seven-star rating for our COVID-19 response from airlineratings.com. We were also crowned Asia's Leading Cabin Crew and World's Leading Cabin Crew, winning these titles from 2020 to 2021. Additionally, RB claimed the Asia's Leading Airline – Business Class award from the World Travel Awards in the same year. In 2022, we were honored for the third time in a row as Asia's Leading Cabin Crew by the World Travel Awards.
In 2019, RB earned prestigious accolades, including a Five Star rating in the APEX Official Airline RatingsTM and a rank of 66th among the world's top 100 airlines. We were also honoured with Four Stars at the SKYTRAX Awards. TripAdvisor users consistently recognized us as their favorite in the Travellers' Choice Regional Airlines (Asia) for three consecutive years.
RB's dedication to safety and service excellence was recognized in 2021 with a seven-star rating for our COVID-19 response from airlineratings.com. We were also crowned Asia's Leading Cabin Crew and World's Leading Cabin Crew, winning these titles from 2020 to 2021. Additionally, RB claimed the Asia's Leading Airline – Business Class award from the World Travel Awards in the same year. In 2022, we were honored for the third time in a row as Asia's Leading Cabin Crew by the World Travel Awards.[/vc_column_text][vc_tta_tabs active_section="1" el_class="our-history"][vc_tta_section title="2022" tab_id="2022"][vc_column_text]
2022
1 November 2022
Captain Sabirin Hj Abdul Hamid is appointed as Chief Executive Officer (CEO)
RB receives 5-Start Major Airline Rating from APEX
24 July 2019
RB received 4-Star Airline quality rating certification from SKYTRAX, the international airport transport rating organization.
10 July 2019
RB celebrated the return to the Australian city of Brisbane to our route network
RB introduced RB Link to connect neighbouring cities in the Borneo Island, with flights operated by Malindo Air
18 June 2019
RB is announced at number 66 in the Skytrax's esteemed annual ranking of Top 100 Airlines in the World, advancing 12 positions from the previous year
16 April 2019
Launch of scheduled charter services to Changsha, China
2 April 2019
TripAdvisor announced that RB was recognized as a winner in the 2019 TripAdvisor Travellers’ Choice™ awards for Travellers’ Choice Regional Airlines- Asia for the second consecutive year
1 April 2019
RB expands its route network to Osaka and Nagoya with codeshare partner, China Airlines
15 March 2019
RB celebrates the first inaugural flight to Tokyo Narita, Japan
14 March 2019
RB inked a Special Prorate Agreement deal with British Airways, which extends Royal Brunei’s network from 11 to 23 airports in the region
10 January 2019
RB embarked on another significant milestone with the launching of its new corporate Head Office at the expanded and newly refurbished RB Campus in conjunction with the opening of RB’s Sky Café
RB and Sarawak Tourism Board signed a Memorandum of Agreement to collaborate and stimulate the inflow of visitors to Brunei and Kuching
31 October 2018
The upgraded website with better user experience and richer content is launched
28 October 2018
First nonstop flight between Brunei and London Heathrow, first time the two nations are connected by a direct air link.
9 October 2018
RB honoured with a 4-star official airline ratings from APEX
24 September 2018
New destination marketing campaign launched in key international markets
22 September 2018
The official launch of the A320neo fleet, including a special livery aircraft to showcase Brunei to the world
Destination (Brunei) Marketing Campaign is launched by the Minister of Primary Resources and Tourism, developed and funded by RB
RB announced that it will commence direct flights to Tokyo from 15 March 2019
25 May 2018
RB welcomes the airlines’ 1st Delivery of A320neo registered as V8-RBA from Toulouse, France
19 April 2018
RB introduces the Royal Brunei Mobile App
12 April 2018
12 April: TripAdvisor announced that RB was recognized as a winner in the 2018 TripAdvisor Travellers’ Choice™ awards for Travellers’ Choice Economy Class – Asia and Travellers’ Choice Regional Airlines- Asia
22 March 2018
International Forest of Friendship (IFF) honored RB’s Female Captain Sharifah Czarena Suriany Syed Hasmim as a 2018 inductee for IFF
6 February 2018
RB announced that LEAP-1A engines by CFM International’s will power RB’s A320neos
2 January 2018
Launch of scheduled services to Nanning, China
The new Corporate Head Office at Simpur Building, RB Campus was opened and corporate staff relocated to this new custom designed facility.
RB inks codeshare agreement with Myanmar Airways International to provide a better holiday options for both guests
6 December 2017
A Refreshed and upgraded Sky lounge was launched and the introduction of the new Business Class Lounge
26 November 2017
Launch of scheduled services to Seoul, South Korea
20 October 2017
RB completed the upgrade of RB Plaza, Bandar Seri Begawan with a refresh design that incorporates traditional heritage element into the building exterior
5 October 2017
The nation celebrated His Majesty 50 year’s accession to the throne. RB made a special aircraft livery on its A320 CEO to commemorate this occasion and more than 200 staff was involved in the procession.
3 October 2017
Launch of charter services to Hangzhou, China
27 September 2017
RB introduces Royal Brunei Holidays site a 24/7 online dynamic planning and bundling of holiday products
16 August 2017
RB signed codeshare agreements with Philippine Airlines
RB Upgrades was introduced to level up our guests travel experience to experience our Business Class hospitality
14 December 2016
Daily codeshare flight to Tokyo via Hong Kong with Hong Kong Airlines was launched
28 October 2016
RB introduces direct charter flights to South Korea
3 October 2016
RB signs 10-year component support contract with Lufthansa Technik
26 August 2016
Hong Kong Airlines signed codeshare agreements with RB
10 August 2016
RB was announced top 10 in Skytrax’s Most Loved Airlines
12 July 2016
RB signed codeshare with China Eastern Airlines
20 June 2016
RB introduces App-iness as a new in-flight option for passengers on its Airbus A320 CEO aircraft
17 June 2016
Royal Skies introduces Awards Shopper
5 April 2016
5 April: RB Miri Sarawak Office rebranded office and uniform
1 April 2016
RB rebranded its fare types and introduced betterfly fares
17 March 2016
Mr Karam Chand was appointed to be the Chief Executive Officer for Royal Brunei Airlines after Mr Dermot Mannion ended his 5 year term in the executive office
23 February 2016
Royal Brunei Airlines made headlines internationally with our first female pilot trio in the flight deck flying from Bandar Seri Begawan to Jeddah. The flight was led by Captain Czarena along with SFOs Sariana and Dk Nadiah
RB was declared winner of the Travel Media Innovative Campaign and Content of the Year Award at the inaugural Travel Media Awards held at the St Pancras Renaissance Hotel, London
15 June 2015
RB announced major enhancements to the airline’s online booking experience, being the first airline in Asia Pacific to implement the new version of Amadeus e-Retail platform
30 April 2015
RB launched rebranded Customer Service Centre and Elite lounge, as well as heritage inspired uniforms for Customer Service Centre and Airport Ground Services staff in RB Plaza, Bandar Seri Begawan
19 May 2015
RB has launched its newly refurbished and rebranded office in Dubai at Centurian Star
15 May 2015
RB celebrates a significant milestone this month with the 40th anniversary of the airline’s first commercial flight
8 August 2014
Bruneian born international star, Wu Chun, named as RB’s first International Brand Ambassador
5 May 2014
RB signed with Airbus for seven Airbus A320neo aircraft
3 April 2014
Launch of RB’s first Dreamliner flight from Melbourne making RB the first airline in the world to offer a seamless Dreamliner long-haul flight from Melbourne to London via Brunei and Dubai.
21 February 2014
RB unveiled new heritage inspired uniforms for cabin crew
2 December 2013
First RB flight operated by an all-femalecrew at the flight deck; Captain Sharifah Czarena Suriany Syed Hashim (First RB Female Captain) and SFO Dk Haryati Pg Hj Abd Rais (Brunei’s first female pilot)
1 December 2013
First Dreamliner flight to Long Haul flight to Dubai and London
23 October 2013
First B787 aircraft to land in Ninoy Aquino International Airport, Manila, Philippines (also RB's first commercial flight to Manila using the Dreamliner)
19 October 2013
First B787 aircraft to land in Kuala Lumpur International Airport, KLIA, Malaysia (also RB's first commercial flight to Kuala Lumpur on the Dreamliner) flying from Bandar Seri Begawan to Jeddah on Brunei National Day
18 October 2013
First Commercial flight of RR's 787 to Singapore
12 October 2013
Launching of a Betterfly; RB’s B787 Dreamliner. The first airline in Southeast Asia to operate the B787 Dreamliner
July 2013:
RB launches iPad mini business class service – the first airline in the world to introduce iPad mini as inflight entertainment enhancement. The service is available for Business Class passengers flying on RB’s Bangkok, Hong Kong, Kuala Lumpur, Shanghai and Singapore routes
May 2013:
RB launches Double Daily flights to Kuala Lumpur
January 2013:
RB’s website starts its revamp with a new address: www.flyroyalbrunei.com (previously www.bruneiair.com)
18 November 2012:
RB's 38th Anniversary of Incorporation
6 November 2012:
RB becomes the first National flag carrier in Southeast Asia to appoint a female airline captain; Captain Sharifah Czarena Suriany Syed Hashim
October 2012:
RB’s Rebranding Journey began with its first phase: reveal of new logo and aircraft livery
March 2012:
RB officially launched its daily service to Melbourne in commemoration of its 1 year anniversary
November 2011:
RB officially launched its’ newly enhanced Internet Booking Engine on www.bruneair.com
June 2010:
RB’s newly-leased 777-200ER took off on its first commercial flight from Bandar Seri Begawan to London via Dubai.
January 2010:
RB introduced Royal Brunei Holidays, a revamp of its Golden Touch Holidays, offering guests value-for money packages for their holidays locally and abroad.
Connecting Brunei to the world, safely, reliably and sustainably in our unique Bruneian way, as a commercial airline.
Mission
CORPORATE MISSION
• Provide a stable management team and organisation structure
• Connect Brunei to the world as a commercially viable airline
• Practice a high standard of safety and security throughout our activity
• Promote a high level of cost consciousness throughout our activity
• Be commercially and environmentally sustainable
• Be agile and quick to adapt to changes
PEOPLE MISSION
• Aspire to a high standard of reliability in our people, assets, facilities and processes
• Achieve a high standard of moral and work ethics, be trustworthy
• Promote the company sets of behaviours
• Be Warm in our communications and actions
• Respect others like you want to be respected[/vc_column_text][/vc_column][/vc_row]
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Royal Brunei Airlines, the country’s flag carrier, was established on 18 November 1974 as an independent corporation wholly owned by the government of Brunei Darussalam. The maiden flight took off from Bandar Seri Begawan to Singapore on 14th May 1975. The Company has grown in leaps and bounds since then, winning awards and accolades and achieved a four-star airline ranking in 2018.
From our hub in Bandar Seri Begawan, we proudly serve as a full-service carrier, catering to the needs of our passengers throughout the years. With our commitment to excellence, we offer competitive fares alongside complimentary meals, baggage, and entertainment, ensuring a comfortable and enjoyable travel experience for all our valued guests.
The Safety of our flights, guests and people is our main priority, and we never compromise on it. We deeply value the well-being of our people, our community, and our planet.
At Royal Brunei Airlines, we recognize the importance of staying ahead of the curve. As such, we are continuously transforming ourselves to ensure we are well positioned for the future. The growth in the middle-class population and rising disposable incomes have opened new and exciting opportunities for us and the tourism industry. We embrace these changes, leveraging them to further enhance our services and offerings, making Royal Brunei Airlines a preferred choice for travellers seeking unrivalled experiences.
With a legacy spanning almost five decades, Royal Brunei Airlines is more determined than ever to forge ahead, connecting Brunei Darussalam to the world and offering a gateway to the enchanting wonders of Borneo and beyond. We invite you to embark on this extraordinary journey with us and experience the unmatched hospitality and exceptional service that define Royal Brunei Airlines.
Growth Through the Decades
2018 marked a year of transformative achievements as we focused on enhancing our products, services, network, infrastructure, and most importantly, our people.
As part of our five-year business plan, we successfully refreshed our fleet to new aircraft comprised of B787 Dreamliner and A320neo. This more fuel-efficient, environmentally friendly fleet showcases our commitment to offering our guests the latest cabin features, comfort, and reliability. This new fleet also leaves a smaller carbon footprint, firmly establishing our airline as a beacon of environmental friendliness.
In 2019, RB earned prestigious accolades, including a Five Star rating in the APEX Official Airline RatingsTM and a rank of 66th among the world's top 100 airlines. We were also honoured with Four Stars at the SKYTRAX Awards. TripAdvisor users consistently recognized us as their favorite in the Travellers' Choice Regional Airlines (Asia) for three consecutive years.
RB's dedication to safety and service excellence was recognized in 2021 with a seven-star rating for our COVID-19 response from airlineratings.com. We were also crowned Asia's Leading Cabin Crew and World's Leading Cabin Crew, winning these titles from 2020 to 2021. Additionally, RB claimed the Asia's Leading Airline – Business Class award from the World Travel Awards in the same year. In 2022, we were honored for the third time in a row as Asia's Leading Cabin Crew by the World Travel Awards.
In 2019, RB earned prestigious accolades, including a Five Star rating in the APEX Official Airline RatingsTM and a rank of 66th among the world's top 100 airlines. We were also honoured with Four Stars at the SKYTRAX Awards. TripAdvisor users consistently recognized us as their favorite in the Travellers' Choice Regional Airlines (Asia) for three consecutive years.
RB's dedication to safety and service excellence was recognized in 2021 with a seven-star rating for our COVID-19 response from airlineratings.com. We were also crowned Asia's Leading Cabin Crew and World's Leading Cabin Crew, winning these titles from 2020 to 2021. Additionally, RB claimed the Asia's Leading Airline – Business Class award from the World Travel Awards in the same year. In 2022, we were honored for the third time in a row as Asia's Leading Cabin Crew by the World Travel Awards.[/vc_column_text][vc_tta_tabs active_section="1" el_class="our-history"][vc_tta_section title="2022" tab_id="2022"][vc_column_text]
2022
1 November 2022
Captain Sabirin Hj Abdul Hamid is appointed as Chief Executive Officer (CEO)
RB receives 5-Start Major Airline Rating from APEX
24 July 2019
RB received 4-Star Airline quality rating certification from SKYTRAX, the international airport transport rating organization.
10 July 2019
RB celebrated the return to the Australian city of Brisbane to our route network
RB introduced RB Link to connect neighbouring cities in the Borneo Island, with flights operated by Malindo Air
18 June 2019
RB is announced at number 66 in the Skytrax's esteemed annual ranking of Top 100 Airlines in the World, advancing 12 positions from the previous year
16 April 2019
Launch of scheduled charter services to Changsha, China
2 April 2019
TripAdvisor announced that RB was recognized as a winner in the 2019 TripAdvisor Travellers’ Choice™ awards for Travellers’ Choice Regional Airlines- Asia for the second consecutive year
1 April 2019
RB expands its route network to Osaka and Nagoya with codeshare partner, China Airlines
15 March 2019
RB celebrates the first inaugural flight to Tokyo Narita, Japan
14 March 2019
RB inked a Special Prorate Agreement deal with British Airways, which extends Royal Brunei’s network from 11 to 23 airports in the region
10 January 2019
RB embarked on another significant milestone with the launching of its new corporate Head Office at the expanded and newly refurbished RB Campus in conjunction with the opening of RB’s Sky Café
RB and Sarawak Tourism Board signed a Memorandum of Agreement to collaborate and stimulate the inflow of visitors to Brunei and Kuching
31 October 2018
The upgraded website with better user experience and richer content is launched
28 October 2018
First nonstop flight between Brunei and London Heathrow, first time the two nations are connected by a direct air link.
9 October 2018
RB honoured with a 4-star official airline ratings from APEX
24 September 2018
New destination marketing campaign launched in key international markets
22 September 2018
The official launch of the A320neo fleet, including a special livery aircraft to showcase Brunei to the world
Destination (Brunei) Marketing Campaign is launched by the Minister of Primary Resources and Tourism, developed and funded by RB
RB announced that it will commence direct flights to Tokyo from 15 March 2019
25 May 2018
RB welcomes the airlines’ 1st Delivery of A320neo registered as V8-RBA from Toulouse, France
19 April 2018
RB introduces the Royal Brunei Mobile App
12 April 2018
12 April: TripAdvisor announced that RB was recognized as a winner in the 2018 TripAdvisor Travellers’ Choice™ awards for Travellers’ Choice Economy Class – Asia and Travellers’ Choice Regional Airlines- Asia
22 March 2018
International Forest of Friendship (IFF) honored RB’s Female Captain Sharifah Czarena Suriany Syed Hasmim as a 2018 inductee for IFF
6 February 2018
RB announced that LEAP-1A engines by CFM International’s will power RB’s A320neos
2 January 2018
Launch of scheduled services to Nanning, China
The new Corporate Head Office at Simpur Building, RB Campus was opened and corporate staff relocated to this new custom designed facility.
RB inks codeshare agreement with Myanmar Airways International to provide a better holiday options for both guests
6 December 2017
A Refreshed and upgraded Sky lounge was launched and the introduction of the new Business Class Lounge
26 November 2017
Launch of scheduled services to Seoul, South Korea
20 October 2017
RB completed the upgrade of RB Plaza, Bandar Seri Begawan with a refresh design that incorporates traditional heritage element into the building exterior
5 October 2017
The nation celebrated His Majesty 50 year’s accession to the throne. RB made a special aircraft livery on its A320 CEO to commemorate this occasion and more than 200 staff was involved in the procession.
3 October 2017
Launch of charter services to Hangzhou, China
27 September 2017
RB introduces Royal Brunei Holidays site a 24/7 online dynamic planning and bundling of holiday products
16 August 2017
RB signed codeshare agreements with Philippine Airlines
RB Upgrades was introduced to level up our guests travel experience to experience our Business Class hospitality
14 December 2016
Daily codeshare flight to Tokyo via Hong Kong with Hong Kong Airlines was launched
28 October 2016
RB introduces direct charter flights to South Korea
3 October 2016
RB signs 10-year component support contract with Lufthansa Technik
26 August 2016
Hong Kong Airlines signed codeshare agreements with RB
10 August 2016
RB was announced top 10 in Skytrax’s Most Loved Airlines
12 July 2016
RB signed codeshare with China Eastern Airlines
20 June 2016
RB introduces App-iness as a new in-flight option for passengers on its Airbus A320 CEO aircraft
17 June 2016
Royal Skies introduces Awards Shopper
5 April 2016
5 April: RB Miri Sarawak Office rebranded office and uniform
1 April 2016
RB rebranded its fare types and introduced betterfly fares
17 March 2016
Mr Karam Chand was appointed to be the Chief Executive Officer for Royal Brunei Airlines after Mr Dermot Mannion ended his 5 year term in the executive office
23 February 2016
Royal Brunei Airlines made headlines internationally with our first female pilot trio in the flight deck flying from Bandar Seri Begawan to Jeddah. The flight was led by Captain Czarena along with SFOs Sariana and Dk Nadiah
RB was declared winner of the Travel Media Innovative Campaign and Content of the Year Award at the inaugural Travel Media Awards held at the St Pancras Renaissance Hotel, London
15 June 2015
RB announced major enhancements to the airline’s online booking experience, being the first airline in Asia Pacific to implement the new version of Amadeus e-Retail platform
30 April 2015
RB launched rebranded Customer Service Centre and Elite lounge, as well as heritage inspired uniforms for Customer Service Centre and Airport Ground Services staff in RB Plaza, Bandar Seri Begawan
19 May 2015
RB has launched its newly refurbished and rebranded office in Dubai at Centurian Star
15 May 2015
RB celebrates a significant milestone this month with the 40th anniversary of the airline’s first commercial flight
8 August 2014
Bruneian born international star, Wu Chun, named as RB’s first International Brand Ambassador
5 May 2014
RB signed with Airbus for seven Airbus A320neo aircraft
3 April 2014
Launch of RB’s first Dreamliner flight from Melbourne making RB the first airline in the world to offer a seamless Dreamliner long-haul flight from Melbourne to London via Brunei and Dubai.
21 February 2014
RB unveiled new heritage inspired uniforms for cabin crew
2 December 2013
First RB flight operated by an all-femalecrew at the flight deck; Captain Sharifah Czarena Suriany Syed Hashim (First RB Female Captain) and SFO Dk Haryati Pg Hj Abd Rais (Brunei’s first female pilot)
1 December 2013
First Dreamliner flight to Long Haul flight to Dubai and London
23 October 2013
First B787 aircraft to land in Ninoy Aquino International Airport, Manila, Philippines (also RB's first commercial flight to Manila using the Dreamliner)
19 October 2013
First B787 aircraft to land in Kuala Lumpur International Airport, KLIA, Malaysia (also RB's first commercial flight to Kuala Lumpur on the Dreamliner) flying from Bandar Seri Begawan to Jeddah on Brunei National Day
18 October 2013
First Commercial flight of RR's 787 to Singapore
12 October 2013
Launching of a Betterfly; RB’s B787 Dreamliner. The first airline in Southeast Asia to operate the B787 Dreamliner
July 2013:
RB launches iPad mini business class service – the first airline in the world to introduce iPad mini as inflight entertainment enhancement. The service is available for Business Class passengers flying on RB’s Bangkok, Hong Kong, Kuala Lumpur, Shanghai and Singapore routes
May 2013:
RB launches Double Daily flights to Kuala Lumpur
January 2013:
RB’s website starts its revamp with a new address: www.flyroyalbrunei.com (previously www.bruneiair.com)
18 November 2012:
RB's 38th Anniversary of Incorporation
6 November 2012:
RB becomes the first National flag carrier in Southeast Asia to appoint a female airline captain; Captain Sharifah Czarena Suriany Syed Hashim
October 2012:
RB’s Rebranding Journey began with its first phase: reveal of new logo and aircraft livery
March 2012:
RB officially launched its daily service to Melbourne in commemoration of its 1 year anniversary
November 2011:
RB officially launched its’ newly enhanced Internet Booking Engine on www.bruneair.com
June 2010:
RB’s newly-leased 777-200ER took off on its first commercial flight from Bandar Seri Begawan to London via Dubai.
January 2010:
RB introduced Royal Brunei Holidays, a revamp of its Golden Touch Holidays, offering guests value-for money packages for their holidays locally and abroad.
Connecting Brunei to the world, safely, reliably and sustainably in our unique Bruneian way, as a commercial airline.
Mission
CORPORATE MISSION
• Provide a stable management team and organisation structure
• Connect Brunei to the world as a commercially viable airline
• Practice a high standard of safety and security throughout our activity
• Promote a high level of cost consciousness throughout our activity
• Be commercially and environmentally sustainable
• Be agile and quick to adapt to changes
PEOPLE MISSION
• Aspire to a high standard of reliability in our people, assets, facilities and processes
• Achieve a high standard of moral and work ethics, be trustworthy
• Promote the company sets of behaviours
• Be Warm in our communications and actions
• Respect others like you want to be respected[/vc_column_text][/vc_column][/vc_row]
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Royal Brunei Airlines, the country’s flag carrier, was established on 18 November 1974 as an independent corporation wholly owned by the government of Brunei Darussalam. The maiden flight took off from Bandar Seri Begawan to Singapore on 14th May 1975. The Company has grown in leaps and bounds since then, winning awards and accolades and achieved a four-star airline ranking in 2018.
From our hub in Bandar Seri Begawan, we proudly serve as a full-service carrier, catering to the needs of our passengers throughout the years. With our commitment to excellence, we offer competitive fares alongside complimentary meals, baggage, and entertainment, ensuring a comfortable and enjoyable travel experience for all our valued guests.
The Safety of our flights, guests and people is our main priority, and we never compromise on it. We deeply value the well-being of our people, our community, and our planet.
At Royal Brunei Airlines, we recognize the importance of staying ahead of the curve. As such, we are continuously transforming ourselves to ensure we are well positioned for the future. The growth in the middle-class population and rising disposable incomes have opened new and exciting opportunities for us and the tourism industry. We embrace these changes, leveraging them to further enhance our services and offerings, making Royal Brunei Airlines a preferred choice for travellers seeking unrivalled experiences.
With a legacy spanning almost five decades, Royal Brunei Airlines is more determined than ever to forge ahead, connecting Brunei Darussalam to the world and offering a gateway to the enchanting wonders of Borneo and beyond. We invite you to embark on this extraordinary journey with us and experience the unmatched hospitality and exceptional service that define Royal Brunei Airlines.
Growth Through the Decades
2018 marked a year of transformative achievements as we focused on enhancing our products, services, network, infrastructure, and most importantly, our people.
As part of our five-year business plan, we successfully refreshed our fleet to new aircraft comprised of B787 Dreamliner and A320neo. This more fuel-efficient, environmentally friendly fleet showcases our commitment to offering our guests the latest cabin features, comfort, and reliability. This new fleet also leaves a smaller carbon footprint, firmly establishing our airline as a beacon of environmental friendliness.
In 2019, RB earned prestigious accolades, including a Five Star rating in the APEX Official Airline RatingsTM and a rank of 66th among the world's top 100 airlines. We were also honoured with Four Stars at the SKYTRAX Awards. TripAdvisor users consistently recognized us as their favorite in the Travellers' Choice Regional Airlines (Asia) for three consecutive years.
RB's dedication to safety and service excellence was recognized in 2021 with a seven-star rating for our COVID-19 response from airlineratings.com. We were also crowned Asia's Leading Cabin Crew and World's Leading Cabin Crew, winning these titles from 2020 to 2021. Additionally, RB claimed the Asia's Leading Airline – Business Class award from the World Travel Awards in the same year. In 2022, we were honored for the third time in a row as Asia's Leading Cabin Crew by the World Travel Awards.
In 2019, RB earned prestigious accolades, including a Five Star rating in the APEX Official Airline RatingsTM and a rank of 66th among the world's top 100 airlines. We were also honoured with Four Stars at the SKYTRAX Awards. TripAdvisor users consistently recognized us as their favorite in the Travellers' Choice Regional Airlines (Asia) for three consecutive years.
RB's dedication to safety and service excellence was recognized in 2021 with a seven-star rating for our COVID-19 response from airlineratings.com. We were also crowned Asia's Leading Cabin Crew and World's Leading Cabin Crew, winning these titles from 2020 to 2021. Additionally, RB claimed the Asia's Leading Airline – Business Class award from the World Travel Awards in the same year. In 2022, we were honored for the third time in a row as Asia's Leading Cabin Crew by the World Travel Awards.[/vc_column_text][vc_tta_tabs active_section="1" el_class="our-history"][vc_tta_section title="2022" tab_id="2022"][vc_column_text]
2022
1 November 2022
Captain Sabirin Hj Abdul Hamid is appointed as Chief Executive Officer (CEO)
RB receives 5-Start Major Airline Rating from APEX
24 July 2019
RB received 4-Star Airline quality rating certification from SKYTRAX, the international airport transport rating organization.
10 July 2019
RB celebrated the return to the Australian city of Brisbane to our route network
RB introduced RB Link to connect neighbouring cities in the Borneo Island, with flights operated by Malindo Air
18 June 2019
RB is announced at number 66 in the Skytrax's esteemed annual ranking of Top 100 Airlines in the World, advancing 12 positions from the previous year
16 April 2019
Launch of scheduled charter services to Changsha, China
2 April 2019
TripAdvisor announced that RB was recognized as a winner in the 2019 TripAdvisor Travellers’ Choice™ awards for Travellers’ Choice Regional Airlines- Asia for the second consecutive year
1 April 2019
RB expands its route network to Osaka and Nagoya with codeshare partner, China Airlines
15 March 2019
RB celebrates the first inaugural flight to Tokyo Narita, Japan
14 March 2019
RB inked a Special Prorate Agreement deal with British Airways, which extends Royal Brunei’s network from 11 to 23 airports in the region
10 January 2019
RB embarked on another significant milestone with the launching of its new corporate Head Office at the expanded and newly refurbished RB Campus in conjunction with the opening of RB’s Sky Café
RB and Sarawak Tourism Board signed a Memorandum of Agreement to collaborate and stimulate the inflow of visitors to Brunei and Kuching
31 October 2018
The upgraded website with better user experience and richer content is launched
28 October 2018
First nonstop flight between Brunei and London Heathrow, first time the two nations are connected by a direct air link.
9 October 2018
RB honoured with a 4-star official airline ratings from APEX
24 September 2018
New destination marketing campaign launched in key international markets
22 September 2018
The official launch of the A320neo fleet, including a special livery aircraft to showcase Brunei to the world
Destination (Brunei) Marketing Campaign is launched by the Minister of Primary Resources and Tourism, developed and funded by RB
RB announced that it will commence direct flights to Tokyo from 15 March 2019
25 May 2018
RB welcomes the airlines’ 1st Delivery of A320neo registered as V8-RBA from Toulouse, France
19 April 2018
RB introduces the Royal Brunei Mobile App
12 April 2018
12 April: TripAdvisor announced that RB was recognized as a winner in the 2018 TripAdvisor Travellers’ Choice™ awards for Travellers’ Choice Economy Class – Asia and Travellers’ Choice Regional Airlines- Asia
22 March 2018
International Forest of Friendship (IFF) honored RB’s Female Captain Sharifah Czarena Suriany Syed Hasmim as a 2018 inductee for IFF
6 February 2018
RB announced that LEAP-1A engines by CFM International’s will power RB’s A320neos
2 January 2018
Launch of scheduled services to Nanning, China
The new Corporate Head Office at Simpur Building, RB Campus was opened and corporate staff relocated to this new custom designed facility.
RB inks codeshare agreement with Myanmar Airways International to provide a better holiday options for both guests
6 December 2017
A Refreshed and upgraded Sky lounge was launched and the introduction of the new Business Class Lounge
26 November 2017
Launch of scheduled services to Seoul, South Korea
20 October 2017
RB completed the upgrade of RB Plaza, Bandar Seri Begawan with a refresh design that incorporates traditional heritage element into the building exterior
5 October 2017
The nation celebrated His Majesty 50 year’s accession to the throne. RB made a special aircraft livery on its A320 CEO to commemorate this occasion and more than 200 staff was involved in the procession.
3 October 2017
Launch of charter services to Hangzhou, China
27 September 2017
RB introduces Royal Brunei Holidays site a 24/7 online dynamic planning and bundling of holiday products
16 August 2017
RB signed codeshare agreements with Philippine Airlines
RB Upgrades was introduced to level up our guests travel experience to experience our Business Class hospitality
14 December 2016
Daily codeshare flight to Tokyo via Hong Kong with Hong Kong Airlines was launched
28 October 2016
RB introduces direct charter flights to South Korea
3 October 2016
RB signs 10-year component support contract with Lufthansa Technik
26 August 2016
Hong Kong Airlines signed codeshare agreements with RB
10 August 2016
RB was announced top 10 in Skytrax’s Most Loved Airlines
12 July 2016
RB signed codeshare with China Eastern Airlines
20 June 2016
RB introduces App-iness as a new in-flight option for passengers on its Airbus A320 CEO aircraft
17 June 2016
Royal Skies introduces Awards Shopper
5 April 2016
5 April: RB Miri Sarawak Office rebranded office and uniform
1 April 2016
RB rebranded its fare types and introduced betterfly fares
17 March 2016
Mr Karam Chand was appointed to be the Chief Executive Officer for Royal Brunei Airlines after Mr Dermot Mannion ended his 5 year term in the executive office
23 February 2016
Royal Brunei Airlines made headlines internationally with our first female pilot trio in the flight deck flying from Bandar Seri Begawan to Jeddah. The flight was led by Captain Czarena along with SFOs Sariana and Dk Nadiah
RB was declared winner of the Travel Media Innovative Campaign and Content of the Year Award at the inaugural Travel Media Awards held at the St Pancras Renaissance Hotel, London
15 June 2015
RB announced major enhancements to the airline’s online booking experience, being the first airline in Asia Pacific to implement the new version of Amadeus e-Retail platform
30 April 2015
RB launched rebranded Customer Service Centre and Elite lounge, as well as heritage inspired uniforms for Customer Service Centre and Airport Ground Services staff in RB Plaza, Bandar Seri Begawan
19 May 2015
RB has launched its newly refurbished and rebranded office in Dubai at Centurian Star
15 May 2015
RB celebrates a significant milestone this month with the 40th anniversary of the airline’s first commercial flight
8 August 2014
Bruneian born international star, Wu Chun, named as RB’s first International Brand Ambassador
5 May 2014
RB signed with Airbus for seven Airbus A320neo aircraft
3 April 2014
Launch of RB’s first Dreamliner flight from Melbourne making RB the first airline in the world to offer a seamless Dreamliner long-haul flight from Melbourne to London via Brunei and Dubai.
21 February 2014
RB unveiled new heritage inspired uniforms for cabin crew
2 December 2013
First RB flight operated by an all-femalecrew at the flight deck; Captain Sharifah Czarena Suriany Syed Hashim (First RB Female Captain) and SFO Dk Haryati Pg Hj Abd Rais (Brunei’s first female pilot)
1 December 2013
First Dreamliner flight to Long Haul flight to Dubai and London
23 October 2013
First B787 aircraft to land in Ninoy Aquino International Airport, Manila, Philippines (also RB's first commercial flight to Manila using the Dreamliner)
19 October 2013
First B787 aircraft to land in Kuala Lumpur International Airport, KLIA, Malaysia (also RB's first commercial flight to Kuala Lumpur on the Dreamliner) flying from Bandar Seri Begawan to Jeddah on Brunei National Day
18 October 2013
First Commercial flight of RR's 787 to Singapore
12 October 2013
Launching of a Betterfly; RB’s B787 Dreamliner. The first airline in Southeast Asia to operate the B787 Dreamliner
July 2013:
RB launches iPad mini business class service – the first airline in the world to introduce iPad mini as inflight entertainment enhancement. The service is available for Business Class passengers flying on RB’s Bangkok, Hong Kong, Kuala Lumpur, Shanghai and Singapore routes
May 2013:
RB launches Double Daily flights to Kuala Lumpur
January 2013:
RB’s website starts its revamp with a new address: www.flyroyalbrunei.com (previously www.bruneiair.com)
18 November 2012:
RB's 38th Anniversary of Incorporation
6 November 2012:
RB becomes the first National flag carrier in Southeast Asia to appoint a female airline captain; Captain Sharifah Czarena Suriany Syed Hashim
October 2012:
RB’s Rebranding Journey began with its first phase: reveal of new logo and aircraft livery
March 2012:
RB officially launched its daily service to Melbourne in commemoration of its 1 year anniversary
November 2011:
RB officially launched its’ newly enhanced Internet Booking Engine on www.bruneair.com
June 2010:
RB’s newly-leased 777-200ER took off on its first commercial flight from Bandar Seri Begawan to London via Dubai.
January 2010:
RB introduced Royal Brunei Holidays, a revamp of its Golden Touch Holidays, offering guests value-for money packages for their holidays locally and abroad.
Connecting Brunei to the world, safely, reliably and sustainably in our unique Bruneian way, as a commercial airline.
Mission
CORPORATE MISSION
• Provide a stable management team and organisation structure
• Connect Brunei to the world as a commercially viable airline
• Practice a high standard of safety and security throughout our activity
• Promote a high level of cost consciousness throughout our activity
• Be commercially and environmentally sustainable
• Be agile and quick to adapt to changes
PEOPLE MISSION
• Aspire to a high standard of reliability in our people, assets, facilities and processes
• Achieve a high standard of moral and work ethics, be trustworthy
• Promote the company sets of behaviours
• Be Warm in our communications and actions
• Respect others like you want to be respected[/vc_column_text][/vc_column][/vc_row]
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Royal Brunei Airlines, the country’s flag carrier, was established on 18 November 1974 as an independent corporation wholly owned by the government of Brunei Darussalam. The maiden flight took off from Bandar Seri Begawan to Singapore on 14th May 1975. The Company has grown in leaps and bounds since then, winning awards and accolades and achieved a four-star airline ranking in 2018.
From our hub in Bandar Seri Begawan, we proudly serve as a full-service carrier, catering to the needs of our passengers throughout the years. With our commitment to excellence, we offer competitive fares alongside complimentary meals, baggage, and entertainment, ensuring a comfortable and enjoyable travel experience for all our valued guests.
The Safety of our flights, guests and people is our main priority, and we never compromise on it. We deeply value the well-being of our people, our community, and our planet.
At Royal Brunei Airlines, we recognize the importance of staying ahead of the curve. As such, we are continuously transforming ourselves to ensure we are well positioned for the future. The growth in the middle-class population and rising disposable incomes have opened new and exciting opportunities for us and the tourism industry. We embrace these changes, leveraging them to further enhance our services and offerings, making Royal Brunei Airlines a preferred choice for travellers seeking unrivalled experiences.
With a legacy spanning almost five decades, Royal Brunei Airlines is more determined than ever to forge ahead, connecting Brunei Darussalam to the world and offering a gateway to the enchanting wonders of Borneo and beyond. We invite you to embark on this extraordinary journey with us and experience the unmatched hospitality and exceptional service that define Royal Brunei Airlines.
Growth Through the Decades
2018 marked a year of transformative achievements as we focused on enhancing our products, services, network, infrastructure, and most importantly, our people.
As part of our five-year business plan, we successfully refreshed our fleet to new aircraft comprised of B787 Dreamliner and A320neo. This more fuel-efficient, environmentally friendly fleet showcases our commitment to offering our guests the latest cabin features, comfort, and reliability. This new fleet also leaves a smaller carbon footprint, firmly establishing our airline as a beacon of environmental friendliness.
In 2019, RB earned prestigious accolades, including a Five Star rating in the APEX Official Airline RatingsTM and a rank of 66th among the world's top 100 airlines. We were also honoured with Four Stars at the SKYTRAX Awards. TripAdvisor users consistently recognized us as their favorite in the Travellers' Choice Regional Airlines (Asia) for three consecutive years.
RB's dedication to safety and service excellence was recognized in 2021 with a seven-star rating for our COVID-19 response from airlineratings.com. We were also crowned Asia's Leading Cabin Crew and World's Leading Cabin Crew, winning these titles from 2020 to 2021. Additionally, RB claimed the Asia's Leading Airline – Business Class award from the World Travel Awards in the same year. In 2022, we were honored for the third time in a row as Asia's Leading Cabin Crew by the World Travel Awards.
In 2019, RB earned prestigious accolades, including a Five Star rating in the APEX Official Airline RatingsTM and a rank of 66th among the world's top 100 airlines. We were also honoured with Four Stars at the SKYTRAX Awards. TripAdvisor users consistently recognized us as their favorite in the Travellers' Choice Regional Airlines (Asia) for three consecutive years.
RB's dedication to safety and service excellence was recognized in 2021 with a seven-star rating for our COVID-19 response from airlineratings.com. We were also crowned Asia's Leading Cabin Crew and World's Leading Cabin Crew, winning these titles from 2020 to 2021. Additionally, RB claimed the Asia's Leading Airline – Business Class award from the World Travel Awards in the same year. In 2022, we were honored for the third time in a row as Asia's Leading Cabin Crew by the World Travel Awards.[/vc_column_text][vc_tta_tabs active_section="1" el_class="our-history"][vc_tta_section title="2022" tab_id="2022"][vc_column_text]
2022
1 November 2022
Captain Sabirin Hj Abdul Hamid is appointed as Chief Executive Officer (CEO)
RB receives 5-Start Major Airline Rating from APEX
24 July 2019
RB received 4-Star Airline quality rating certification from SKYTRAX, the international airport transport rating organization.
10 July 2019
RB celebrated the return to the Australian city of Brisbane to our route network
RB introduced RB Link to connect neighbouring cities in the Borneo Island, with flights operated by Malindo Air
18 June 2019
RB is announced at number 66 in the Skytrax's esteemed annual ranking of Top 100 Airlines in the World, advancing 12 positions from the previous year
16 April 2019
Launch of scheduled charter services to Changsha, China
2 April 2019
TripAdvisor announced that RB was recognized as a winner in the 2019 TripAdvisor Travellers’ Choice™ awards for Travellers’ Choice Regional Airlines- Asia for the second consecutive year
1 April 2019
RB expands its route network to Osaka and Nagoya with codeshare partner, China Airlines
15 March 2019
RB celebrates the first inaugural flight to Tokyo Narita, Japan
14 March 2019
RB inked a Special Prorate Agreement deal with British Airways, which extends Royal Brunei’s network from 11 to 23 airports in the region
10 January 2019
RB embarked on another significant milestone with the launching of its new corporate Head Office at the expanded and newly refurbished RB Campus in conjunction with the opening of RB’s Sky Café
RB and Sarawak Tourism Board signed a Memorandum of Agreement to collaborate and stimulate the inflow of visitors to Brunei and Kuching
31 October 2018
The upgraded website with better user experience and richer content is launched
28 October 2018
First nonstop flight between Brunei and London Heathrow, first time the two nations are connected by a direct air link.
9 October 2018
RB honoured with a 4-star official airline ratings from APEX
24 September 2018
New destination marketing campaign launched in key international markets
22 September 2018
The official launch of the A320neo fleet, including a special livery aircraft to showcase Brunei to the world
Destination (Brunei) Marketing Campaign is launched by the Minister of Primary Resources and Tourism, developed and funded by RB
RB announced that it will commence direct flights to Tokyo from 15 March 2019
25 May 2018
RB welcomes the airlines’ 1st Delivery of A320neo registered as V8-RBA from Toulouse, France
19 April 2018
RB introduces the Royal Brunei Mobile App
12 April 2018
12 April: TripAdvisor announced that RB was recognized as a winner in the 2018 TripAdvisor Travellers’ Choice™ awards for Travellers’ Choice Economy Class – Asia and Travellers’ Choice Regional Airlines- Asia
22 March 2018
International Forest of Friendship (IFF) honored RB’s Female Captain Sharifah Czarena Suriany Syed Hasmim as a 2018 inductee for IFF
6 February 2018
RB announced that LEAP-1A engines by CFM International’s will power RB’s A320neos
2 January 2018
Launch of scheduled services to Nanning, China
The new Corporate Head Office at Simpur Building, RB Campus was opened and corporate staff relocated to this new custom designed facility.
RB inks codeshare agreement with Myanmar Airways International to provide a better holiday options for both guests
6 December 2017
A Refreshed and upgraded Sky lounge was launched and the introduction of the new Business Class Lounge
26 November 2017
Launch of scheduled services to Seoul, South Korea
20 October 2017
RB completed the upgrade of RB Plaza, Bandar Seri Begawan with a refresh design that incorporates traditional heritage element into the building exterior
5 October 2017
The nation celebrated His Majesty 50 year’s accession to the throne. RB made a special aircraft livery on its A320 CEO to commemorate this occasion and more than 200 staff was involved in the procession.
3 October 2017
Launch of charter services to Hangzhou, China
27 September 2017
RB introduces Royal Brunei Holidays site a 24/7 online dynamic planning and bundling of holiday products
16 August 2017
RB signed codeshare agreements with Philippine Airlines
RB Upgrades was introduced to level up our guests travel experience to experience our Business Class hospitality
14 December 2016
Daily codeshare flight to Tokyo via Hong Kong with Hong Kong Airlines was launched
28 October 2016
RB introduces direct charter flights to South Korea
3 October 2016
RB signs 10-year component support contract with Lufthansa Technik
26 August 2016
Hong Kong Airlines signed codeshare agreements with RB
10 August 2016
RB was announced top 10 in Skytrax’s Most Loved Airlines
12 July 2016
RB signed codeshare with China Eastern Airlines
20 June 2016
RB introduces App-iness as a new in-flight option for passengers on its Airbus A320 CEO aircraft
17 June 2016
Royal Skies introduces Awards Shopper
5 April 2016
5 April: RB Miri Sarawak Office rebranded office and uniform
1 April 2016
RB rebranded its fare types and introduced betterfly fares
17 March 2016
Mr Karam Chand was appointed to be the Chief Executive Officer for Royal Brunei Airlines after Mr Dermot Mannion ended his 5 year term in the executive office
23 February 2016
Royal Brunei Airlines made headlines internationally with our first female pilot trio in the flight deck flying from Bandar Seri Begawan to Jeddah. The flight was led by Captain Czarena along with SFOs Sariana and Dk Nadiah
RB was declared winner of the Travel Media Innovative Campaign and Content of the Year Award at the inaugural Travel Media Awards held at the St Pancras Renaissance Hotel, London
15 June 2015
RB announced major enhancements to the airline’s online booking experience, being the first airline in Asia Pacific to implement the new version of Amadeus e-Retail platform
30 April 2015
RB launched rebranded Customer Service Centre and Elite lounge, as well as heritage inspired uniforms for Customer Service Centre and Airport Ground Services staff in RB Plaza, Bandar Seri Begawan
19 May 2015
RB has launched its newly refurbished and rebranded office in Dubai at Centurian Star
15 May 2015
RB celebrates a significant milestone this month with the 40th anniversary of the airline’s first commercial flight
8 August 2014
Bruneian born international star, Wu Chun, named as RB’s first International Brand Ambassador
5 May 2014
RB signed with Airbus for seven Airbus A320neo aircraft
3 April 2014
Launch of RB’s first Dreamliner flight from Melbourne making RB the first airline in the world to offer a seamless Dreamliner long-haul flight from Melbourne to London via Brunei and Dubai.
21 February 2014
RB unveiled new heritage inspired uniforms for cabin crew
2 December 2013
First RB flight operated by an all-femalecrew at the flight deck; Captain Sharifah Czarena Suriany Syed Hashim (First RB Female Captain) and SFO Dk Haryati Pg Hj Abd Rais (Brunei’s first female pilot)
1 December 2013
First Dreamliner flight to Long Haul flight to Dubai and London
23 October 2013
First B787 aircraft to land in Ninoy Aquino International Airport, Manila, Philippines (also RB's first commercial flight to Manila using the Dreamliner)
19 October 2013
First B787 aircraft to land in Kuala Lumpur International Airport, KLIA, Malaysia (also RB's first commercial flight to Kuala Lumpur on the Dreamliner) flying from Bandar Seri Begawan to Jeddah on Brunei National Day
18 October 2013
First Commercial flight of RR's 787 to Singapore
12 October 2013
Launching of a Betterfly; RB’s B787 Dreamliner. The first airline in Southeast Asia to operate the B787 Dreamliner
July 2013:
RB launches iPad mini business class service – the first airline in the world to introduce iPad mini as inflight entertainment enhancement. The service is available for Business Class passengers flying on RB’s Bangkok, Hong Kong, Kuala Lumpur, Shanghai and Singapore routes
May 2013:
RB launches Double Daily flights to Kuala Lumpur
January 2013:
RB’s website starts its revamp with a new address: www.flyroyalbrunei.com (previously www.bruneiair.com)
18 November 2012:
RB's 38th Anniversary of Incorporation
6 November 2012:
RB becomes the first National flag carrier in Southeast Asia to appoint a female airline captain; Captain Sharifah Czarena Suriany Syed Hashim
October 2012:
RB’s Rebranding Journey began with its first phase: reveal of new logo and aircraft livery
March 2012:
RB officially launched its daily service to Melbourne in commemoration of its 1 year anniversary
November 2011:
RB officially launched its’ newly enhanced Internet Booking Engine on www.bruneair.com
June 2010:
RB’s newly-leased 777-200ER took off on its first commercial flight from Bandar Seri Begawan to London via Dubai.
January 2010:
RB introduced Royal Brunei Holidays, a revamp of its Golden Touch Holidays, offering guests value-for money packages for their holidays locally and abroad.
Connecting Brunei to the world, safely, reliably and sustainably in our unique Bruneian way, as a commercial airline.
Mission
CORPORATE MISSION
• Provide a stable management team and organisation structure
• Connect Brunei to the world as a commercially viable airline
• Practice a high standard of safety and security throughout our activity
• Promote a high level of cost consciousness throughout our activity
• Be commercially and environmentally sustainable
• Be agile and quick to adapt to changes
PEOPLE MISSION
• Aspire to a high standard of reliability in our people, assets, facilities and processes
• Achieve a high standard of moral and work ethics, be trustworthy
• Promote the company sets of behaviours
• Be Warm in our communications and actions
• Respect others like you want to be respected[/vc_column_text][/vc_column][/vc_row]
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RB Today & Our History | United Arab Emirates | Royal Brunei Airlines
Royal Brunei Airlines, the country’s flag carrier, was established on 18 November 1974 as an independent corporation wholly owned by the government of Brunei Darussalam. The maiden flight took off from Bandar Seri Begawan to Singapore on 14th May 1975. The Company has grown in leaps and bounds since then, winning awards and accolades and achieved a four-star airline ranking in 2018.
From our hub in Bandar Seri Begawan, we proudly serve as a full-service carrier, catering to the needs of our passengers throughout the years. With our commitment to excellence, we offer competitive fares alongside complimentary meals, baggage, and entertainment, ensuring a comfortable and enjoyable travel experience for all our valued guests.
The Safety of our flights, guests and people is our main priority, and we never compromise on it. We deeply value the well-being of our people, our community, and our planet.
At Royal Brunei Airlines, we recognize the importance of staying ahead of the curve. As such, we are continuously transforming ourselves to ensure we are well positioned for the future. The growth in the middle-class population and rising disposable incomes have opened new and exciting opportunities for us and the tourism industry. We embrace these changes, leveraging them to further enhance our services and offerings, making Royal Brunei Airlines a preferred choice for travellers seeking unrivalled experiences.
With a legacy spanning almost five decades, Royal Brunei Airlines is more determined than ever to forge ahead, connecting Brunei Darussalam to the world and offering a gateway to the enchanting wonders of Borneo and beyond. We invite you to embark on this extraordinary journey with us and experience the unmatched hospitality and exceptional service that define Royal Brunei Airlines.
Growth Through the Decades
2018 marked a year of transformative achievements as we focused on enhancing our products, services, network, infrastructure, and most importantly, our people.
As part of our five-year business plan, we successfully refreshed our fleet to new aircraft comprised of B787 Dreamliner and A320neo. This more fuel-efficient, environmentally friendly fleet showcases our commitment to offering our guests the latest cabin features, comfort, and reliability. This new fleet also leaves a smaller carbon footprint, firmly establishing our airline as a beacon of environmental friendliness.
In 2019, RB earned prestigious accolades, including a Five Star rating in the APEX Official Airline RatingsTM and a rank of 66th among the world’s top 100 airlines. We were also honoured with Four Stars at the SKYTRAX Awards. TripAdvisor users consistently recognized us as their favorite in the Travellers’ Choice Regional Airlines (Asia) for three consecutive years.
RB’s dedication to safety and service excellence was recognized in 2021 with a seven-star rating for our COVID-19 response from airlineratings.com. We were also crowned Asia’s Leading Cabin Crew and World’s Leading Cabin Crew, winning these titles from 2020 to 2021. Additionally, RB claimed the Asia’s Leading Airline – Business Class award from the World Travel Awards in the same year. In 2022, we were honored for the third time in a row as Asia’s Leading Cabin Crew by the World Travel Awards.
In 2019, RB earned prestigious accolades, including a Five Star rating in the APEX Official Airline RatingsTM and a rank of 66th among the world’s top 100 airlines. We were also honoured with Four Stars at the SKYTRAX Awards. TripAdvisor users consistently recognized us as their favorite in the Travellers’ Choice Regional Airlines (Asia) for three consecutive years.
RB’s dedication to safety and service excellence was recognized in 2021 with a seven-star rating for our COVID-19 response from airlineratings.com. We were also crowned Asia’s Leading Cabin Crew and World’s Leading Cabin Crew, winning these titles from 2020 to 2021. Additionally, RB claimed the Asia’s Leading Airline – Business Class award from the World Travel Awards in the same year. In 2022, we were honored for the third time in a row as Asia’s Leading Cabin Crew by the World Travel Awards.
RB receives 5-Start Major Airline Rating from APEX
24 July 2019
RB received 4-Star Airline quality rating certification from SKYTRAX, the international airport transport rating organization.
10 July 2019
RB celebrated the return to the Australian city of Brisbane to our route network
RB introduced RB Link to connect neighbouring cities in the Borneo Island, with flights operated by Malindo Air
18 June 2019
RB is announced at number 66 in the Skytrax’s esteemed annual ranking of Top 100 Airlines in the World, advancing 12 positions from the previous year
16 April 2019
Launch of scheduled charter services to Changsha, China
2 April 2019
TripAdvisor announced that RB was recognized as a winner in the 2019 TripAdvisor Travellers’ Choice™ awards for Travellers’ Choice Regional Airlines- Asia for the second consecutive year
1 April 2019
RB expands its route network to Osaka and Nagoya with codeshare partner, China Airlines
15 March 2019
RB celebrates the first inaugural flight to Tokyo Narita, Japan
14 March 2019
RB inked a Special Prorate Agreement deal with British Airways, which extends Royal Brunei’s network from 11 to 23 airports in the region
10 January 2019
RB embarked on another significant milestone with the launching of its new corporate Head Office at the expanded and newly refurbished RB Campus in conjunction with the opening of RB’s Sky Café
RB and Sarawak Tourism Board signed a Memorandum of Agreement to collaborate and stimulate the inflow of visitors to Brunei and Kuching
31 October 2018
The upgraded website with better user experience and richer content is launched
28 October 2018
First nonstop flight between Brunei and London Heathrow, first time the two nations are connected by a direct air link.
9 October 2018
RB honoured with a 4-star official airline ratings from APEX
24 September 2018
New destination marketing campaign launched in key international markets
22 September 2018
The official launch of the A320neo fleet, including a special livery aircraft to showcase Brunei to the world
Destination (Brunei) Marketing Campaign is launched by the Minister of Primary Resources and Tourism, developed and funded by RB
RB announced that it will commence direct flights to Tokyo from 15 March 2019
25 May 2018
RB welcomes the airlines’ 1st Delivery of A320neo registered as V8-RBA from Toulouse, France
19 April 2018
RB introduces the Royal Brunei Mobile App
12 April 2018
12 April: TripAdvisor announced that RB was recognized as a winner in the 2018 TripAdvisor Travellers’ Choice™ awards for Travellers’ Choice Economy Class – Asia and Travellers’ Choice Regional Airlines- Asia
22 March 2018
International Forest of Friendship (IFF) honored RB’s Female Captain Sharifah Czarena Suriany Syed Hasmim as a 2018 inductee for IFF
6 February 2018
RB announced that LEAP-1A engines by CFM International’s will power RB’s A320neos
2 January 2018
Launch of scheduled services to Nanning, China
The new Corporate Head Office at Simpur Building, RB Campus was opened and corporate staff relocated to this new custom designed facility.
RB inks codeshare agreement with Myanmar Airways International to provide a better holiday options for both guests
6 December 2017
A Refreshed and upgraded Sky lounge was launched and the introduction of the new Business Class Lounge
26 November 2017
Launch of scheduled services to Seoul, South Korea
20 October 2017
RB completed the upgrade of RB Plaza, Bandar Seri Begawan with a refresh design that incorporates traditional heritage element into the building exterior
5 October 2017
The nation celebrated His Majesty 50 year’s accession to the throne. RB made a special aircraft livery on its A320 CEO to commemorate this occasion and more than 200 staff was involved in the procession.
3 October 2017
Launch of charter services to Hangzhou, China
27 September 2017
RB introduces Royal Brunei Holidays site a 24/7 online dynamic planning and bundling of holiday products
16 August 2017
RB signed codeshare agreements with Philippine Airlines
RB Upgrades was introduced to level up our guests travel experience to experience our Business Class hospitality
14 December 2016
Daily codeshare flight to Tokyo via Hong Kong with Hong Kong Airlines was launched
28 October 2016
RB introduces direct charter flights to South Korea
3 October 2016
RB signs 10-year component support contract with Lufthansa Technik
26 August 2016
Hong Kong Airlines signed codeshare agreements with RB
10 August 2016
RB was announced top 10 in Skytrax’s Most Loved Airlines
12 July 2016
RB signed codeshare with China Eastern Airlines
20 June 2016
RB introduces App-iness as a new in-flight option for passengers on its Airbus A320 CEO aircraft
17 June 2016
Royal Skies introduces Awards Shopper
5 April 2016
5 April: RB Miri Sarawak Office rebranded office and uniform
1 April 2016
RB rebranded its fare types and introduced betterfly fares
17 March 2016
Mr Karam Chand was appointed to be the Chief Executive Officer for Royal Brunei Airlines after Mr Dermot Mannion ended his 5 year term in the executive office
23 February 2016
Royal Brunei Airlines made headlines internationally with our first female pilot trio in the flight deck flying from Bandar Seri Begawan to Jeddah. The flight was led by Captain Czarena along with SFOs Sariana and Dk Nadiah
RB was declared winner of the Travel Media Innovative Campaign and Content of the Year Award at the inaugural Travel Media Awards held at the St Pancras Renaissance Hotel, London
15 June 2015
RB announced major enhancements to the airline’s online booking experience, being the first airline in Asia Pacific to implement the new version of Amadeus e-Retail platform
30 April 2015
RB launched rebranded Customer Service Centre and Elite lounge, as well as heritage inspired uniforms for Customer Service Centre and Airport Ground Services staff in RB Plaza, Bandar Seri Begawan
19 May 2015
RB has launched its newly refurbished and rebranded office in Dubai at Centurian Star
15 May 2015
RB celebrates a significant milestone this month with the 40th anniversary of the airline’s first commercial flight
8 August 2014
Bruneian born international star, Wu Chun, named as RB’s first International Brand Ambassador
5 May 2014
RB signed with Airbus for seven Airbus A320neo aircraft
3 April 2014
Launch of RB’s first Dreamliner flight from Melbourne making RB the first airline in the world to offer a seamless Dreamliner long-haul flight from Melbourne to London via Brunei and Dubai.
21 February 2014
RB unveiled new heritage inspired uniforms for cabin crew
2 December 2013
First RB flight operated by an all-femalecrew at the flight deck; Captain Sharifah Czarena Suriany Syed Hashim (First RB Female Captain) and SFO Dk Haryati Pg Hj Abd Rais (Brunei’s first female pilot)
1 December 2013
First Dreamliner flight to Long Haul flight to Dubai and London
23 October 2013
First B787 aircraft to land in Ninoy Aquino International Airport, Manila, Philippines (also RB’s first commercial flight to Manila using the Dreamliner)
19 October 2013
First B787 aircraft to land in Kuala Lumpur International Airport, KLIA, Malaysia (also RB’s first commercial flight to Kuala Lumpur on the Dreamliner) flying from Bandar Seri Begawan to Jeddah on Brunei National Day
18 October 2013
First Commercial flight of RR’s 787 to Singapore
12 October 2013
Launching of a Betterfly; RB’s B787 Dreamliner. The first airline in Southeast Asia to operate the B787 Dreamliner
July 2013:
RB launches iPad mini business class service – the first airline in the world to introduce iPad mini as inflight entertainment enhancement. The service is available for Business Class passengers flying on RB’s Bangkok, Hong Kong, Kuala Lumpur, Shanghai and Singapore routes
May 2013:
RB launches Double Daily flights to Kuala Lumpur
January 2013:
RB’s website starts its revamp with a new address: www.flyroyalbrunei.com (previously www.bruneiair.com)
18 November 2012:
RB’s 38th Anniversary of Incorporation
6 November 2012:
RB becomes the first National flag carrier in Southeast Asia to appoint a female airline captain; Captain Sharifah Czarena Suriany Syed Hashim
October 2012:
RB’s Rebranding Journey began with its first phase: reveal of new logo and aircraft livery
March 2012:
RB officially launched its daily service to Melbourne in commemoration of its 1 year anniversary
November 2011:
RB officially launched its’ newly enhanced Internet Booking Engine on www.bruneair.com
June 2010:
RB’s newly-leased 777-200ER took off on its first commercial flight from Bandar Seri Begawan to London via Dubai.
January 2010:
RB introduced Royal Brunei Holidays, a revamp of its Golden Touch Holidays, offering guests value-for money packages for their holidays locally and abroad.
The maiden Royal Brunei Airlines flight to Singapore left Bandar Seri Begawan on a Boeing 737-200QC.
Flight to Kota Kinabalu also began the same day, whilst Hong Kong flew the next day.
Awards
Our Vision and Mission
RB Vision
Connecting Brunei to the world, safely, reliably and sustainably in our unique Bruneian way, as a commercial airline.
Mission
CORPORATE MISSION
• Provide a stable management team and organisation structure
• Connect Brunei to the world as a commercially viable airline
• Practice a high standard of safety and security throughout our activity
• Promote a high level of cost consciousness throughout our activity
• Be commercially and environmentally sustainable
• Be agile and quick to adapt to changes
PEOPLE MISSION
• Aspire to a high standard of reliability in our people, assets, facilities and processes
• Achieve a high standard of moral and work ethics, be trustworthy
• Promote the company sets of behaviours
• Be Warm in our communications and actions
• Respect others like you want to be respected
Please be informed transit at Brunei International Airport is currently not permitted. Guests are advised not to make bookings through a multiple city search that require a transit. Guests will not be permitted to board if travel restriction criteria and government approvals are not met. For further information please click here.
Requests for a full refund into a RB credit voucher or rebooking to a new travel date is applicable for all existing or new flights booked for travel until 31 October 2022. This only applies to guests on affected flights. Please contact your nearest RB Customer Service Centre for assistance.
Please note that during this time, print-at-home boarding passes are only available for certain flight departures. Kindly proceed to check-in counters for entry/exit approval verification and boarding pass collection. Check-in counters at the airport open three (3) hours prior to scheduled departure. It is our guests' responsibility to ensure they meet the strict travel criteria and have all appropriate approvals and documentations to enter/depart any country. Without these, RB is not permitted to allow guests to travel inline with international air transport regulations. Visit our Travel Advisory page for more information.
