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Lead Assistant Aircraft On Ground (AOG) Desk – Career Vacancy

Lead Assistant Aircraft On Ground (AOG) Desk – Career Vacancy

Royal Brunei Airlines, the National Carrier of Brunei Darussalam invites applications from qualified professionals for the following position.

Lead Assistant Aircraft On Ground (AOG) Desk

Job Purpose

  • Provide 24/7 support to Line Maintenance daily operations, ensuring aircraft parts, tools, and equipment requirements are available to achieve on-time performance and enhance dispatch reliability.
  • Source and procure aircraft parts, materials, and tooling for Aircraft on Ground (AOG), work stoppage, unscheduled maintenance, and Minimum Equipment List (MEL) requirements at the main base and outstations.
  • Source and provide parts and materials as requested for Aircraft Health Monitoring and proactive maintenance.

Job Accountabilities

  • Ensure material requested by the Maintenance Operations Controller is being actioned and monitored accordingly, especially in AOG situations and out-of-office hours.
  • Attend the Daily Status Report (DSR) meeting.
  • Update the progress of aircraft parts availability status for DSR or AOG by email or WhatsApp, ensuring the status is also reflected in Skywise.
  • To promptly act on instructions received from Material Supply Chain and Line Maintenance to expedite the resolution of defects, ensuring parts availability is managed in a timely manner.
  • Coordinate closely with appointed freight forwarders and other logistics providers to manage the movement and tracking of shipments effectively.
  • Maintain a clear and updated handover list to ensure smooth continuity between day and night shifts. Report any major or significant incidents to MSC management promptly.
  • Ensure there is 24/7 coverage and maintain accurate chronological records of Aircraft on Ground (AOG) events.
  • Assist other airlines and third-party Aircraft on Ground (AOG) requirements. Ensure all interactions with customers and suppliers are conducted efficiently and courteously.
  • Complete AMOS Vendor Supplier Rating as instructed when available.
  • Raise and respond to any issues regarding parts through AMOS Technical Assistance (APN869).

Skills

  • Good writing
  • Fluent in English communication
  • Negotiation
  • Interpersonal
  • Soft skills

Qualification and Education

  • A college Diploma in the related field.

Experience

  • At least 3-5 years of working experience in a procurement-related field or in the aviation industry

Training

  1. Supply Chain Management
  2. Procurement Management
  3. Logistic Managemen

Qualified candidates must complete their application via DA Centralised Recruitment System on RB Careers Page by Friday, 16 October 2026.