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Contact Us

We’re currently experiencing extremely high call volumes. Please refrain from calling unless you’re travelling in the next 72 hours so we can help those needing urgent rebooking. In the event that our local offices are closed (for walk-ins or operationally) due to respective government guidelines, kindly check our temporary contact information here under Contacting Us. If you are travelling in the next 72 hours, contact Brunei Customer Service Centre.

Need to get in contact with us?

GSA – Passenger
Address:
DEKS AIR HONG KONG LTD,
Room 1804, Jubilee Centre,
18 Fenwick Street,
Wanchai, Hong Kong SAR, China
Working Hours:
Monday to Friday: 0900hrs to 1730hrs
Saturday: 0900hrs to 1200hrs
Sunday & Public Holiday: Closed
Telephone:
(852) 2529 3883
Fax:
(852) 2527 7300
Email:
Cargo
Address:
AVS GSA HK LTD
Rm. 1506, 15/F,
Metroplaza, Tower 2,
223 Hing Fong Road,
Kwai Fong, N.T.,
Hong Kong SAR, China
Telephone:
(852) 2759 0100
Email: [email protected]

Head Office:

Address: Royal Brunei Airlines Sdn Bhd
PO Box 737
Bandar Seri Begawan BS 8671
Brunei Darussalam
Telephone: +673 2212222 (Call Centre)
Fax: +673 2233091

Send your enquiry to us with our online form

If you would like to send feedback or an enquiry you can do so via our online form. Queries will be sent to the specific department to help you directly.