Contact Us

Contact Us

RB Customer Service Centre’s Call line is currently receiving a large influx of calls and emails resulting to delayed responses from the team.

We advise that guests who purchased tickets via travel agents to contact their respective travel agents directly and for urgent matters, you may visit our Customer Service Centre at RB Plaza in Bandar Seri Begawan.

We apologise for any inconveniences caused and we appreciate your patience and understanding.

Need to get in contact with us?

Details: GSA – Passenger
Address: AlNakheel Center,
Madinah Road, Beside Palestine Flyover,
Reservations Ticketing Business Hours:
Saturday – Thursday: 0900hrs – 1330hrs & 1700hrs – 2000hrs
Sales/Administration/Accounts Business Hours:
Sunday – Thursday: 0900hrs – 1700hrs
(966) 12 6657908 (Sales/Reservations/Ticketing)
(966) 12 2831349
Global Corp Logistics LLC.
3624 Prince Saud Alfaisal Street
Al Rawdah District, Jeddah 23433., KSA
Office: 00966 12 654 0764
Mobile: 00966 566649073
[email protected]

Head Office
Address: Royal Brunei Airlines Sdn Bhd
PO Box 737
Bandar Seri Begawan BS 8671
Brunei Darussalam
Telephone: +673 2212222
Fax: +673 2233091

Send your enquiry to us with our online form

If you would like to send feedback or an enquiry you can do so via our online form. Queries will be sent to the specific department to help you directly.