Contact Us

We’re currently experiencing extremely high call volumes. Please refrain from calling unless you’re travelling in the next 72 hours so we can help those needing urgent rebooking. In the event that our local offices are closed (for walk-ins or operationally) due to respective government guidelines, kindly email us. If you are travelling in the next 72 hours, contact Brunei Customer Service Centre.

Need to get in contact with us?

Details: GSA – Passenger
Address: World Compass Co. Ltd
5F, Nishishinjuku KF Bldg, 8-14-24, Nishishinjuku, Shinjuku-ku
Tokyo,  160-0023 Japan
Business Hours Monday to Friday: 9:30am to 12:00pm, 1:00pm to 5:30pm
Saturday, Sunday & Public Holiday: Closed
 Telephone: +81 (0) 3-6455-0754 (travel agent for RB) / +81 (0) 3-6455 0754(Passenger for RB)
Fax: +81 3 6455 0196
Email: Res/Tktg : [email protected]

Sales : [email protected]

Head Office:

Address: Royal Brunei Airlines Sdn Bhd
PO Box 737
Bandar Seri Begawan BS 8671
Brunei Darussalam
Telephone: +673 2212222 (Call Centre)
Fax: +673 2233091

Send your enquiry to us with our online form

If you would like to send feedback or an enquiry you can do so via our online form. Queries will be sent to the specific department to help you directly.