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Contact Us

Mumbai – 400 050, Maharahstra, India

RB Customer Service Centre’s Call line is currently receiving a large influx of calls and emails resulting to delayed responses from the team.

We advise that guests who purchased tickets via travel agents to contact their respective travel agents directly and for urgent matters, you may visit our Customer Service Centre at RB Plaza in Bandar Seri Begawan.

We apologise for any inconveniences caused and we appreciate your patience and understanding.

Need to get in contact with us?

Details: GSA – Passenger (Taipei)
Address: GSA Express Travel Service Co. Limited
7F-2, No. 220,
Songjiang Road,
Zhongshan Dist.,
Taipei City 10467,
Taiwan (R.O.C.)
Telephone: +886 2 2567 7589
Fax: +886 2567 8836
Business hours: Monday to Friday: 9:00am to 12.30pm, 2.00pm to 5.30pm
Saturday/Sunday/Public Holiday: Closed (Please contact Brunei Call Centre at +6732212222 or [email protected] )
Email: [email protected]
Details: GSA – Passenger (Kaohsiung)
  GSA Express Travel Service Co. Limited
13F-1, No. 2,
Zhongshan 2nd Road,
Qianzhen Dist.,
Kaohsiung 806,
Taiwan (R.O.C)
Telephone: +886 7 3313995
Fax: +886 7 3310891
Details: Cargo
Address: Orient Air G.S.A. CO.
Room 709, 7F., No. 16, Sec1,
Nan-King East Road
Taipei
Business hours: Monday to Friday: 9:00am to 12.230pm, 2.00pm to 5.30pm
Saturday/Sunday/Public Holiday: Closed
Email: [email protected]
Telephone: +866 2 21008800
Fax: +866 2 21008811

Head Office
Address: Royal Brunei Airlines Sdn Bhd
PO Box 737
Bandar Seri Begawan BS 8671
Brunei Darussalam
Telephone: +673 2212222
Fax: +673 2240500

Send your enquiry to us with our online form

If you would like to send feedback or an enquiry you can do so via our online form. Queries will be sent to the specific department to help you directly.