Contact Us

We’re currently experiencing extremely high call volumes. Please refrain from calling unless you’re travelling in the next 72 hours so we can help those needing urgent rebooking. In the event that our local offices are closed (for walk-ins or operationally) due to respective government guidelines, kindly check our temporary contact information here under Contacting Us. If you are travelling in the next 72 hours, contact Brunei Customer Service Centre.

Need to get in contact with us?

Details: RB – Passenger
Address: Royal Brunei Airlines,
541 Orchard Road, #15-01
Liat Towers,
Singapore 238881
Working Hours:
Monday – Friday: 0900hrs to 1300hrs and 1400hrs to 1800hrs
Saturday, Sunday & Public Holidays: Closed
(65) 6235 4672
(65) 6734 2321
Globe Air Cargo
105 Airport Cargo Road,
SATS Airfreight Terminal 3,
#02-245/246/247, Core F,
Singapore 819462
(65) 6546 5885
(65) 9867 3327

Head Office:

Address: Royal Brunei Airlines Sdn Bhd
PO Box 737
Bandar Seri Begawan BS 8671
Brunei Darussalam
Telephone: +673 2212222
Fax: +673 2233091

Send your enquiry to us with our online form

If you would like to send feedback or an enquiry you can do so via our online form. Queries will be sent to the specific department to help you directly.