Check your eligibility to level up with RB Upgrades by entering your booking reference number (PNR) and last name.
Let’s level up with RB Upgrades
Make an offer to upgrade to Business Class for the best features, services and entertainment onboard Royal Brunei Airlines.
Check your eligibility.
If you are eligible, you will receive an invitation email as early as 10 days before scheduled departure.
Alternatively, you can check your eligibility on this page above. Enter your booking reference number (PNR) and last name in the fields provided.
Submit an offer at your own price.
It is free of charge to submit an offer. You are in control of how much you would like to offer and will not be charged unless your offer is successful.
A minimum bid applies. You may cancel/change your unconfirmed upgrade offer.
We will notify you via email if your RB Upgrades offer is successful between 96 and 6 hours before your departure.
Your nominated debit/credit card will be charged once your offer is successful.
If your RB Upgrades offer is unsuccessful, your offer amount will not be processed and you keep your original seat.
Benefits of RB Upgrades
Upgrade
Upgraded to Business Class seating onboard
Priority
Priority Boarding and Disembarkation and Baggage Claim
Food and Beverages
Business Class food and beverages
Please be informed transit at Brunei International Airport is currently not permitted. Guests are advised not to make bookings through a multiple city search that require a transit. Guests will not be permitted to board if travel restriction criteria and government approvals are not met. For further information please click here.
Requests for a full refund into a RB credit voucher or rebooking to a new travel date is applicable for all existing or new flights booked for travel until 31 October 2022. This only applies to guests on affected flights. Please contact your nearest RB Customer Service Centre for assistance.
Please note that during this time, print-at-home boarding passes are only available for certain flight departures. Kindly proceed to check-in counters for entry/exit approval verification and boarding pass collection. Check-in counters at the airport open three (3) hours prior to scheduled departure. It is our guests' responsibility to ensure they meet the strict travel criteria and have all appropriate approvals and documentations to enter/depart any country. Without these, RB is not permitted to allow guests to travel inline with international air transport regulations. Visit our Travel Advisory page for more information.
