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Contact Us

We’re currently experiencing extremely high call volumes. Please refrain from calling unless you’re travelling in the next 72 hours so we can help those needing urgent rebooking. In the event that our local offices are closed (for walk-ins or operationally) due to respective government guidelines, kindly check our temporary contact information here under Contacting Us. If you are travelling in the next 72 hours, contact Brunei Customer Service Centre.

Need to get in contact with us?

RB – Passenger Reservations and Ticket Sales
Address:
Ground Floor Citilight Tower,
45 Vo Thi Sau St.,
DaKao Ward,
District 1,
Ho Chi Minh City, Vietnam.
Tax No: -0106393921.
Working Hours:
Monday – Friday: 0800hrs – 1200hrs & 1330hrs – 1700hrs
Saturday: 0800
Sunday: Closed
Telephone:
+84 28 38207328
Fax:
+84 28 3820 7329
Email:
DEKS AIR VIETNAM Passenger (Hanoi)
Address:
7th Floor, 163 Ba Trieu St.,
Ba Trieu St., Le Dai Hanh Ward,
Hai Ba Trung Dist,
Hanoi Vietnam.
Telephone:
(84) 24 3820 2828
Fax:
(84) 24 3974 3595
Email:
Cargo
Address:
GLOBE AIR CARGO VIETNAM
2FL, TCS Cargo Terminal,
46-48 Hau Giang Str.,
Tan Binh District,
Ho Chi Minh City
Telephone:
(84) 28 3547 2896 (O)
(84) 90 3891 666 (M)
Email:

Head Office:

Address: Royal Brunei Airlines Sdn Bhd
PO Box 737
Bandar Seri Begawan BS 8671
Brunei Darussalam
Telephone: +673 2212222
Fax: +673 2240500

Send your enquiry to us with our online form

If you would like to send feedback or an enquiry you can do so via our online form. Queries will be sent to the specific department to help you directly.