If you have just joined Royal Skies and have travelled in the last three months, the Royal Skies programme allows you to submit a missing mileage claim for flights taken 3 months prior to your enrollment date.
To submit a missing mileage claim, log into your Royal Skies account and select “Missing Mileage Claim” from the menu. All the information you need to submit your mileage claim is available on your e-ticket. If all details submitted are correct, the miles will be credited automatically. Otherwise, please allow up to 4 weeks for your claim to be processed.
After enrollment, all missing mileage claims must be submitted within 3 months from the date of travel.