Log in to your Royal Skies account and submit the "Claim Missing Miles" form.
All you need is your travel date and
Airline reservation reference, or
E-ticket number, or
Origin and Destination
[/vc_column_text][vc_empty_space height="20px"][vc_column_text]Once a claim has been submitted, please allow up to 8 working weeks to be processed.[/vc_column_text][vc_empty_space height="20px"][vc_column_text]All missing mileage claims can be submitted if travel is within 6 months of the claim date.[/vc_column_text][vc_empty_space height="20px"][vc_column_text]To make sure you always receive Royal Skies miles earned,
Make a reservation as per passport and per Royal Skies profile name
Include your membership number in your reservation
[/vc_column_text][vc_empty_space height="10px"][vc_toggle title="I just joined Royal Skies. Can I claim missing mileage?" style="arrow"]Yes, you may claim missing mileage if the travel is within 6 months.[/vc_toggle][vc_toggle title="I just joined Royal Skies. Will I earn status miles for my past flights?" style="arrow"]Yes, status miles will be earned for flights taken before your enrolment date.[/vc_toggle][vc_toggle title="How long does it take for my Missing Mileage Claim request to be processed?" style="arrow"]Please allow up to 8 working weeks for the claim to be processed.[/vc_toggle][vc_toggle title="I received a name surname mismatch error when submitting a claim online." style="arrow"]If you received a name surname mismatch error, this is due to the name on the reservation and Royal Skies profile being different.
Please complete the Membership Profile Update form to update your name as per passport.[/vc_toggle][vc_toggle title="I received a passenger not found on flight error when submitting a claim online." style="arrow"]Some or all of the details submitted are incorrect. Please check and resubmit the claim online once more.[/vc_toggle][vc_toggle title="Can I earn Royal Skies miles for the ticket I bought for someone else?" style="arrow"]Royal Skies miles can only be earned by the member who is travelling, regardless of who bought the ticket.[/vc_toggle][/vc_column][/vc_row][vc_row][vc_column][/vc_column][/vc_row]
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Log in to your Royal Skies account and submit the "Claim Missing Miles" form.
All you need is your travel date and
Airline reservation reference, or
E-ticket number, or
Origin and Destination
[/vc_column_text][vc_empty_space height="20px"][vc_column_text]Once a claim has been submitted, please allow up to 8 working weeks to be processed.[/vc_column_text][vc_empty_space height="20px"][vc_column_text]All missing mileage claims can be submitted if travel is within 6 months of the claim date.[/vc_column_text][vc_empty_space height="20px"][vc_column_text]To make sure you always receive Royal Skies miles earned,
Make a reservation as per passport and per Royal Skies profile name
Include your membership number in your reservation
[/vc_column_text][vc_empty_space height="10px"][vc_toggle title="I just joined Royal Skies. Can I claim missing mileage?" style="arrow"]Yes, you may claim missing mileage if the travel is within 6 months.[/vc_toggle][vc_toggle title="I just joined Royal Skies. Will I earn status miles for my past flights?" style="arrow"]Yes, status miles will be earned for flights taken before your enrolment date.[/vc_toggle][vc_toggle title="How long does it take for my Missing Mileage Claim request to be processed?" style="arrow"]Please allow up to 8 working weeks for the claim to be processed.[/vc_toggle][vc_toggle title="I received a name surname mismatch error when submitting a claim online." style="arrow"]If you received a name surname mismatch error, this is due to the name on the reservation and Royal Skies profile being different.
Please complete the Membership Profile Update form to update your name as per passport.[/vc_toggle][vc_toggle title="I received a passenger not found on flight error when submitting a claim online." style="arrow"]Some or all of the details submitted are incorrect. Please check and resubmit the claim online once more.[/vc_toggle][vc_toggle title="Can I earn Royal Skies miles for the ticket I bought for someone else?" style="arrow"]Royal Skies miles can only be earned by the member who is travelling, regardless of who bought the ticket.[/vc_toggle][/vc_column][/vc_row][vc_row][vc_column][/vc_column][/vc_row]
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Log in to your Royal Skies account and submit the "Claim Missing Miles" form.
All you need is your travel date and
Airline reservation reference, or
E-ticket number, or
Origin and Destination
[/vc_column_text][vc_empty_space height="20px"][vc_column_text]Once a claim has been submitted, please allow up to 8 working weeks to be processed.[/vc_column_text][vc_empty_space height="20px"][vc_column_text]All missing mileage claims can be submitted if travel is within 6 months of the claim date.[/vc_column_text][vc_empty_space height="20px"][vc_column_text]To make sure you always receive Royal Skies miles earned,
Make a reservation as per passport and per Royal Skies profile name
Include your membership number in your reservation
[/vc_column_text][vc_empty_space height="10px"][vc_toggle title="I just joined Royal Skies. Can I claim missing mileage?" style="arrow"]Yes, you may claim missing mileage if the travel is within 6 months.[/vc_toggle][vc_toggle title="I just joined Royal Skies. Will I earn status miles for my past flights?" style="arrow"]Yes, status miles will be earned for flights taken before your enrolment date.[/vc_toggle][vc_toggle title="How long does it take for my Missing Mileage Claim request to be processed?" style="arrow"]Please allow up to 8 working weeks for the claim to be processed.[/vc_toggle][vc_toggle title="I received a name surname mismatch error when submitting a claim online." style="arrow"]If you received a name surname mismatch error, this is due to the name on the reservation and Royal Skies profile being different.
Please complete the Membership Profile Update form to update your name as per passport.[/vc_toggle][vc_toggle title="I received a passenger not found on flight error when submitting a claim online." style="arrow"]Some or all of the details submitted are incorrect. Please check and resubmit the claim online once more.[/vc_toggle][vc_toggle title="Can I earn Royal Skies miles for the ticket I bought for someone else?" style="arrow"]Royal Skies miles can only be earned by the member who is travelling, regardless of who bought the ticket.[/vc_toggle][/vc_column][/vc_row][vc_row][vc_column][/vc_column][/vc_row]
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Log in to your Royal Skies account and submit the "Claim Missing Miles" form.
All you need is your travel date and
Airline reservation reference, or
E-ticket number, or
Origin and Destination
[/vc_column_text][vc_empty_space height="20px"][vc_column_text]Once a claim has been submitted, please allow up to 8 working weeks to be processed.[/vc_column_text][vc_empty_space height="20px"][vc_column_text]All missing mileage claims can be submitted if travel is within 6 months of the claim date.[/vc_column_text][vc_empty_space height="20px"][vc_column_text]To make sure you always receive Royal Skies miles earned,
Make a reservation as per passport and per Royal Skies profile name
Include your membership number in your reservation
[/vc_column_text][vc_empty_space height="10px"][vc_toggle title="I just joined Royal Skies. Can I claim missing mileage?" style="arrow"]Yes, you may claim missing mileage if the travel is within 6 months.[/vc_toggle][vc_toggle title="I just joined Royal Skies. Will I earn status miles for my past flights?" style="arrow"]Yes, status miles will be earned for flights taken before your enrolment date.[/vc_toggle][vc_toggle title="How long does it take for my Missing Mileage Claim request to be processed?" style="arrow"]Please allow up to 8 working weeks for the claim to be processed.[/vc_toggle][vc_toggle title="I received a name surname mismatch error when submitting a claim online." style="arrow"]If you received a name surname mismatch error, this is due to the name on the reservation and Royal Skies profile being different.
Please complete the Membership Profile Update form to update your name as per passport.[/vc_toggle][vc_toggle title="I received a passenger not found on flight error when submitting a claim online." style="arrow"]Some or all of the details submitted are incorrect. Please check and resubmit the claim online once more.[/vc_toggle][vc_toggle title="Can I earn Royal Skies miles for the ticket I bought for someone else?" style="arrow"]Royal Skies miles can only be earned by the member who is travelling, regardless of who bought the ticket.[/vc_toggle][/vc_column][/vc_row][vc_row][vc_column][/vc_column][/vc_row]
[post_title] => Claim Missing Mileage
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Log in to your Royal Skies account and submit the "Claim Missing Miles" form.
All you need is your travel date and
Airline reservation reference, or
E-ticket number, or
Origin and Destination
[/vc_column_text][vc_empty_space height="20px"][vc_column_text]Once a claim has been submitted, please allow up to 8 working weeks to be processed.[/vc_column_text][vc_empty_space height="20px"][vc_column_text]All missing mileage claims can be submitted if travel is within 6 months of the claim date.[/vc_column_text][vc_empty_space height="20px"][vc_column_text]To make sure you always receive Royal Skies miles earned,
Make a reservation as per passport and per Royal Skies profile name
Include your membership number in your reservation
[/vc_column_text][vc_empty_space height="10px"][vc_toggle title="I just joined Royal Skies. Can I claim missing mileage?" style="arrow"]Yes, you may claim missing mileage if the travel is within 6 months.[/vc_toggle][vc_toggle title="I just joined Royal Skies. Will I earn status miles for my past flights?" style="arrow"]Yes, status miles will be earned for flights taken before your enrolment date.[/vc_toggle][vc_toggle title="How long does it take for my Missing Mileage Claim request to be processed?" style="arrow"]Please allow up to 8 working weeks for the claim to be processed.[/vc_toggle][vc_toggle title="I received a name surname mismatch error when submitting a claim online." style="arrow"]If you received a name surname mismatch error, this is due to the name on the reservation and Royal Skies profile being different.
Please complete the Membership Profile Update form to update your name as per passport.[/vc_toggle][vc_toggle title="I received a passenger not found on flight error when submitting a claim online." style="arrow"]Some or all of the details submitted are incorrect. Please check and resubmit the claim online once more.[/vc_toggle][vc_toggle title="Can I earn Royal Skies miles for the ticket I bought for someone else?" style="arrow"]Royal Skies miles can only be earned by the member who is travelling, regardless of who bought the ticket.[/vc_toggle][/vc_column][/vc_row][vc_row][vc_column][/vc_column][/vc_row]
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Log in to your Royal Skies account and submit the "Claim Missing Miles" form.
All you need is your travel date and
Airline reservation reference, or
E-ticket number, or
Origin and Destination
[/vc_column_text][vc_empty_space height="20px"][vc_column_text]Once a claim has been submitted, please allow up to 8 working weeks to be processed.[/vc_column_text][vc_empty_space height="20px"][vc_column_text]All missing mileage claims can be submitted if travel is within 6 months of the claim date.[/vc_column_text][vc_empty_space height="20px"][vc_column_text]To make sure you always receive Royal Skies miles earned,
Make a reservation as per passport and per Royal Skies profile name
Include your membership number in your reservation
[/vc_column_text][vc_empty_space height="10px"][vc_toggle title="I just joined Royal Skies. Can I claim missing mileage?" style="arrow"]Yes, you may claim missing mileage if the travel is within 6 months.[/vc_toggle][vc_toggle title="I just joined Royal Skies. Will I earn status miles for my past flights?" style="arrow"]Yes, status miles will be earned for flights taken before your enrolment date.[/vc_toggle][vc_toggle title="How long does it take for my Missing Mileage Claim request to be processed?" style="arrow"]Please allow up to 8 working weeks for the claim to be processed.[/vc_toggle][vc_toggle title="I received a name surname mismatch error when submitting a claim online." style="arrow"]If you received a name surname mismatch error, this is due to the name on the reservation and Royal Skies profile being different.
Please complete the Membership Profile Update form to update your name as per passport.[/vc_toggle][vc_toggle title="I received a passenger not found on flight error when submitting a claim online." style="arrow"]Some or all of the details submitted are incorrect. Please check and resubmit the claim online once more.[/vc_toggle][vc_toggle title="Can I earn Royal Skies miles for the ticket I bought for someone else?" style="arrow"]Royal Skies miles can only be earned by the member who is travelling, regardless of who bought the ticket.[/vc_toggle][/vc_column][/vc_row][vc_row][vc_column][/vc_column][/vc_row]
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Log in to your Royal Skies account and submit the "Claim Missing Miles" form.
All you need is your travel date and
Airline reservation reference, or
E-ticket number, or
Origin and Destination
[/vc_column_text][vc_empty_space height="20px"][vc_column_text]Once a claim has been submitted, please allow up to 8 working weeks to be processed.[/vc_column_text][vc_empty_space height="20px"][vc_column_text]All missing mileage claims can be submitted if travel is within 6 months of the claim date.[/vc_column_text][vc_empty_space height="20px"][vc_column_text]To make sure you always receive Royal Skies miles earned,
Make a reservation as per passport and per Royal Skies profile name
Include your membership number in your reservation
[/vc_column_text][vc_empty_space height="10px"][vc_toggle title="I just joined Royal Skies. Can I claim missing mileage?" style="arrow"]Yes, you may claim missing mileage if the travel is within 6 months.[/vc_toggle][vc_toggle title="I just joined Royal Skies. Will I earn status miles for my past flights?" style="arrow"]Yes, status miles will be earned for flights taken before your enrolment date.[/vc_toggle][vc_toggle title="How long does it take for my Missing Mileage Claim request to be processed?" style="arrow"]Please allow up to 8 working weeks for the claim to be processed.[/vc_toggle][vc_toggle title="I received a name surname mismatch error when submitting a claim online." style="arrow"]If you received a name surname mismatch error, this is due to the name on the reservation and Royal Skies profile being different.
Please complete the Membership Profile Update form to update your name as per passport.[/vc_toggle][vc_toggle title="I received a passenger not found on flight error when submitting a claim online." style="arrow"]Some or all of the details submitted are incorrect. Please check and resubmit the claim online once more.[/vc_toggle][vc_toggle title="Can I earn Royal Skies miles for the ticket I bought for someone else?" style="arrow"]Royal Skies miles can only be earned by the member who is travelling, regardless of who bought the ticket.[/vc_toggle][/vc_column][/vc_row][vc_row][vc_column][/vc_column][/vc_row]
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royal-skies/earning-miles/missing-mileage-claims/WP_Post Object
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[post_content] => [vc_row][vc_column][vc_column_text]If you have just joined Royal Skies and have travelled in the last three months, the Royal Skies programme allows you to submit a missing mileage claim for flights taken 3 months prior to your enrollment date.
To submit a missing mileage claim, log into your Royal Skies account and select “Missing Mileage Claim” from the menu. All the information you need to submit your mileage claim is available on your e-ticket. If all details submitted are correct, the miles will be credited automatically. Otherwise, please allow up to 4 weeks for your claim to be processed.
After enrollment, all missing mileage claims must be submitted within 3 months from the date of travel.[/vc_column_text][/vc_column][/vc_row]
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royal-skies/earning-miles/missing-mileage-claims/WP_Post Object
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[post_content] => [vc_row][vc_column][vc_column_text]If you have just joined Royal Skies and have travelled in the last three months, the Royal Skies programme allows you to submit a missing mileage claim for flights taken 3 months prior to your enrollment date.
To submit a missing mileage claim, log into your Royal Skies account and select “Missing Mileage Claim” from the menu. All the information you need to submit your mileage claim is available on your e-ticket. If all details submitted are correct, the miles will be credited automatically. Otherwise, please allow up to 4 weeks for your claim to be processed.
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Log in to your Royal Skies account and submit the "Claim Missing Miles" form.
All you need is your travel date and
Airline reservation reference, or
E-ticket number, or
Origin and Destination
[/vc_column_text][vc_empty_space height="20px"][vc_column_text]Once a claim has been submitted, please allow up to 8 working weeks to be processed.[/vc_column_text][vc_empty_space height="20px"][vc_column_text]All missing mileage claims can be submitted if travel is within 6 months of the claim date.[/vc_column_text][vc_empty_space height="20px"][vc_column_text]To make sure you always receive Royal Skies miles earned,
Make a reservation as per passport and per Royal Skies profile name
Include your membership number in your reservation
[/vc_column_text][vc_empty_space height="10px"][vc_toggle title="I just joined Royal Skies. Can I claim missing mileage?" style="arrow"]Yes, you may claim missing mileage if the travel is within 6 months.[/vc_toggle][vc_toggle title="I just joined Royal Skies. Will I earn status miles for my past flights?" style="arrow"]Yes, status miles will be earned for flights taken before your enrolment date.[/vc_toggle][vc_toggle title="How long does it take for my Missing Mileage Claim request to be processed?" style="arrow"]Please allow up to 8 working weeks for the claim to be processed.[/vc_toggle][vc_toggle title="I received a name surname mismatch error when submitting a claim online." style="arrow"]If you received a name surname mismatch error, this is due to the name on the reservation and Royal Skies profile being different.
Please complete the Membership Profile Update form to update your name as per passport.[/vc_toggle][vc_toggle title="I received a passenger not found on flight error when submitting a claim online." style="arrow"]Some or all of the details submitted are incorrect. Please check and resubmit the claim online once more.[/vc_toggle][vc_toggle title="Can I earn Royal Skies miles for the ticket I bought for someone else?" style="arrow"]Royal Skies miles can only be earned by the member who is travelling, regardless of who bought the ticket.[/vc_toggle][/vc_column][/vc_row][vc_row][vc_column][/vc_column][/vc_row]
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Log in to your Royal Skies account and submit the "Claim Missing Miles" form.
All you need is your travel date and
Airline reservation reference, or
E-ticket number, or
Origin and Destination
[/vc_column_text][vc_empty_space height="20px"][vc_column_text]Once a claim has been submitted, please allow up to 8 working weeks to be processed.[/vc_column_text][vc_empty_space height="20px"][vc_column_text]All missing mileage claims can be submitted if travel is within 6 months of the claim date.[/vc_column_text][vc_empty_space height="20px"][vc_column_text]To make sure you always receive Royal Skies miles earned,
Make a reservation as per passport and per Royal Skies profile name
Include your membership number in your reservation
[/vc_column_text][vc_empty_space height="10px"][vc_toggle title="I just joined Royal Skies. Can I claim missing mileage?" style="arrow"]Yes, you may claim missing mileage if the travel is within 6 months.[/vc_toggle][vc_toggle title="I just joined Royal Skies. Will I earn status miles for my past flights?" style="arrow"]Yes, status miles will be earned for flights taken before your enrolment date.[/vc_toggle][vc_toggle title="How long does it take for my Missing Mileage Claim request to be processed?" style="arrow"]Please allow up to 8 working weeks for the claim to be processed.[/vc_toggle][vc_toggle title="I received a name surname mismatch error when submitting a claim online." style="arrow"]If you received a name surname mismatch error, this is due to the name on the reservation and Royal Skies profile being different.
Please complete the Membership Profile Update form to update your name as per passport.[/vc_toggle][vc_toggle title="I received a passenger not found on flight error when submitting a claim online." style="arrow"]Some or all of the details submitted are incorrect. Please check and resubmit the claim online once more.[/vc_toggle][vc_toggle title="Can I earn Royal Skies miles for the ticket I bought for someone else?" style="arrow"]Royal Skies miles can only be earned by the member who is travelling, regardless of who bought the ticket.[/vc_toggle][/vc_column][/vc_row][vc_row][vc_column][/vc_column][/vc_row]
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Log in to your Royal Skies account and submit the "Claim Missing Miles" form.
All you need is your travel date and
Airline reservation reference, or
E-ticket number, or
Origin and Destination
[/vc_column_text][vc_empty_space height="20px"][vc_column_text]Once a claim has been submitted, please allow up to 8 working weeks to be processed.[/vc_column_text][vc_empty_space height="20px"][vc_column_text]All missing mileage claims can be submitted if travel is within 6 months of the claim date.[/vc_column_text][vc_empty_space height="20px"][vc_column_text]To make sure you always receive Royal Skies miles earned,
Make a reservation as per passport and per Royal Skies profile name
Include your membership number in your reservation
[/vc_column_text][vc_empty_space height="10px"][vc_toggle title="I just joined Royal Skies. Can I claim missing mileage?" style="arrow"]Yes, you may claim missing mileage if the travel is within 6 months.[/vc_toggle][vc_toggle title="I just joined Royal Skies. Will I earn status miles for my past flights?" style="arrow"]Yes, status miles will be earned for flights taken before your enrolment date.[/vc_toggle][vc_toggle title="How long does it take for my Missing Mileage Claim request to be processed?" style="arrow"]Please allow up to 8 working weeks for the claim to be processed.[/vc_toggle][vc_toggle title="I received a name surname mismatch error when submitting a claim online." style="arrow"]If you received a name surname mismatch error, this is due to the name on the reservation and Royal Skies profile being different.
Please complete the Membership Profile Update form to update your name as per passport.[/vc_toggle][vc_toggle title="I received a passenger not found on flight error when submitting a claim online." style="arrow"]Some or all of the details submitted are incorrect. Please check and resubmit the claim online once more.[/vc_toggle][vc_toggle title="Can I earn Royal Skies miles for the ticket I bought for someone else?" style="arrow"]Royal Skies miles can only be earned by the member who is travelling, regardless of who bought the ticket.[/vc_toggle][/vc_column][/vc_row][vc_row][vc_column][/vc_column][/vc_row]
[post_title] => Claim Missing Mileage
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Log in to your Royal Skies account and submit the "Claim Missing Miles" form.
All you need is your travel date and
Airline reservation reference, or
E-ticket number, or
Origin and Destination
[/vc_column_text][vc_empty_space height="20px"][vc_column_text]Once a claim has been submitted, please allow up to 8 working weeks to be processed.[/vc_column_text][vc_empty_space height="20px"][vc_column_text]All missing mileage claims can be submitted if travel is within 6 months of the claim date.[/vc_column_text][vc_empty_space height="20px"][vc_column_text]To make sure you always receive Royal Skies miles earned,
Make a reservation as per passport and per Royal Skies profile name
Include your membership number in your reservation
[/vc_column_text][vc_empty_space height="10px"][vc_toggle title="I just joined Royal Skies. Can I claim missing mileage?" style="arrow"]Yes, you may claim missing mileage if the travel is within 6 months.[/vc_toggle][vc_toggle title="I just joined Royal Skies. Will I earn status miles for my past flights?" style="arrow"]Yes, status miles will be earned for flights taken before your enrolment date.[/vc_toggle][vc_toggle title="How long does it take for my Missing Mileage Claim request to be processed?" style="arrow"]Please allow up to 8 working weeks for the claim to be processed.[/vc_toggle][vc_toggle title="I received a name surname mismatch error when submitting a claim online." style="arrow"]If you received a name surname mismatch error, this is due to the name on the reservation and Royal Skies profile being different.
Please complete the Membership Profile Update form to update your name as per passport.[/vc_toggle][vc_toggle title="I received a passenger not found on flight error when submitting a claim online." style="arrow"]Some or all of the details submitted are incorrect. Please check and resubmit the claim online once more.[/vc_toggle][vc_toggle title="Can I earn Royal Skies miles for the ticket I bought for someone else?" style="arrow"]Royal Skies miles can only be earned by the member who is travelling, regardless of who bought the ticket.[/vc_toggle][/vc_column][/vc_row][vc_row][vc_column][/vc_column][/vc_row]
[post_title] => Claim Missing Mileage
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Log in to your Royal Skies account and submit the "Claim Missing Miles" form.
All you need is your travel date and
Airline reservation reference, or
E-ticket number, or
Origin and Destination
[/vc_column_text][vc_empty_space height="20px"][vc_column_text]Once a claim has been submitted, please allow up to 8 working weeks to be processed.[/vc_column_text][vc_empty_space height="20px"][vc_column_text]All missing mileage claims can be submitted if travel is within 6 months of the claim date.[/vc_column_text][vc_empty_space height="20px"][vc_column_text]To make sure you always receive Royal Skies miles earned,
Make a reservation as per passport and per Royal Skies profile name
Include your membership number in your reservation
[/vc_column_text][vc_empty_space height="10px"][vc_toggle title="I just joined Royal Skies. Can I claim missing mileage?" style="arrow"]Yes, you may claim missing mileage if the travel is within 6 months.[/vc_toggle][vc_toggle title="I just joined Royal Skies. Will I earn status miles for my past flights?" style="arrow"]Yes, status miles will be earned for flights taken before your enrolment date.[/vc_toggle][vc_toggle title="How long does it take for my Missing Mileage Claim request to be processed?" style="arrow"]Please allow up to 8 working weeks for the claim to be processed.[/vc_toggle][vc_toggle title="I received a name surname mismatch error when submitting a claim online." style="arrow"]If you received a name surname mismatch error, this is due to the name on the reservation and Royal Skies profile being different.
Please complete the Membership Profile Update form to update your name as per passport.[/vc_toggle][vc_toggle title="I received a passenger not found on flight error when submitting a claim online." style="arrow"]Some or all of the details submitted are incorrect. Please check and resubmit the claim online once more.[/vc_toggle][vc_toggle title="Can I earn Royal Skies miles for the ticket I bought for someone else?" style="arrow"]Royal Skies miles can only be earned by the member who is travelling, regardless of who bought the ticket.[/vc_toggle][/vc_column][/vc_row][vc_row][vc_column][/vc_column][/vc_row]
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royal-skies/earning-miles/missing-mileage-claims/WP_Post Object
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[post_content] => [vc_row][vc_column][vc_column_text]If you have just joined Royal Skies and have travelled in the last three months, the Royal Skies programme allows you to submit a missing mileage claim for flights taken 3 months prior to your enrollment date.
To submit a missing mileage claim, log into your Royal Skies account and select “Missing Mileage Claim” from the menu. All the information you need to submit your mileage claim is available on your e-ticket. If all details submitted are correct, the miles will be credited automatically. Otherwise, please allow up to 4 weeks for your claim to be processed.
After enrollment, all missing mileage claims must be submitted within 3 months from the date of travel.[/vc_column_text][/vc_column][/vc_row]
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royal-skies/earning-miles/missing-mileage-claims/WP_Post Object
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[post_content] => [vc_row][vc_column][vc_column_text]If you have just joined Royal Skies and have travelled in the last three months, the Royal Skies programme allows you to submit a missing mileage claim for flights taken 3 months prior to your enrollment date.
To submit a missing mileage claim, log into your Royal Skies account and select “Missing Mileage Claim” from the menu. All the information you need to submit your mileage claim is available on your e-ticket. If all details submitted are correct, the miles will be credited automatically. Otherwise, please allow up to 4 weeks for your claim to be processed.
After enrollment, all missing mileage claims must be submitted within 3 months from the date of travel.[/vc_column_text][/vc_column][/vc_row]
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Log in to your Royal Skies account and submit the "Claim Missing Miles" form.
All you need is your travel date and
Airline reservation reference, or
E-ticket number, or
Origin and Destination
[/vc_column_text][vc_empty_space height="20px"][vc_column_text]Once a claim has been submitted, please allow up to 8 working weeks to be processed.[/vc_column_text][vc_empty_space height="20px"][vc_column_text]All missing mileage claims can be submitted if travel is within 6 months of the claim date.[/vc_column_text][vc_empty_space height="20px"][vc_column_text]To make sure you always receive Royal Skies miles earned,
Make a reservation as per passport and per Royal Skies profile name
Include your membership number in your reservation
[/vc_column_text][vc_empty_space height="10px"][vc_toggle title="I just joined Royal Skies. Can I claim missing mileage?" style="arrow"]Yes, you may claim missing mileage if the travel is within 6 months.[/vc_toggle][vc_toggle title="I just joined Royal Skies. Will I earn status miles for my past flights?" style="arrow"]Yes, status miles will be earned for flights taken before your enrolment date.[/vc_toggle][vc_toggle title="How long does it take for my Missing Mileage Claim request to be processed?" style="arrow"]Please allow up to 8 working weeks for the claim to be processed.[/vc_toggle][vc_toggle title="I received a name surname mismatch error when submitting a claim online." style="arrow"]If you received a name surname mismatch error, this is due to the name on the reservation and Royal Skies profile being different.
Please complete the Membership Profile Update form to update your name as per passport.[/vc_toggle][vc_toggle title="I received a passenger not found on flight error when submitting a claim online." style="arrow"]Some or all of the details submitted are incorrect. Please check and resubmit the claim online once more.[/vc_toggle][vc_toggle title="Can I earn Royal Skies miles for the ticket I bought for someone else?" style="arrow"]Royal Skies miles can only be earned by the member who is travelling, regardless of who bought the ticket.[/vc_toggle][/vc_column][/vc_row][vc_row][vc_column][/vc_column][/vc_row]
[post_title] => Claim Missing Mileage
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Log in to your Royal Skies account and submit the "Claim Missing Miles" form.
All you need is your travel date and
Airline reservation reference, or
E-ticket number, or
Origin and Destination
[/vc_column_text][vc_empty_space height="20px"][vc_column_text]Once a claim has been submitted, please allow up to 8 working weeks to be processed.[/vc_column_text][vc_empty_space height="20px"][vc_column_text]All missing mileage claims can be submitted if travel is within 6 months of the claim date.[/vc_column_text][vc_empty_space height="20px"][vc_column_text]To make sure you always receive Royal Skies miles earned,
Make a reservation as per passport and per Royal Skies profile name
Include your membership number in your reservation
[/vc_column_text][vc_empty_space height="10px"][vc_toggle title="I just joined Royal Skies. Can I claim missing mileage?" style="arrow"]Yes, you may claim missing mileage if the travel is within 6 months.[/vc_toggle][vc_toggle title="I just joined Royal Skies. Will I earn status miles for my past flights?" style="arrow"]Yes, status miles will be earned for flights taken before your enrolment date.[/vc_toggle][vc_toggle title="How long does it take for my Missing Mileage Claim request to be processed?" style="arrow"]Please allow up to 8 working weeks for the claim to be processed.[/vc_toggle][vc_toggle title="I received a name surname mismatch error when submitting a claim online." style="arrow"]If you received a name surname mismatch error, this is due to the name on the reservation and Royal Skies profile being different.
Please complete the Membership Profile Update form to update your name as per passport.[/vc_toggle][vc_toggle title="I received a passenger not found on flight error when submitting a claim online." style="arrow"]Some or all of the details submitted are incorrect. Please check and resubmit the claim online once more.[/vc_toggle][vc_toggle title="Can I earn Royal Skies miles for the ticket I bought for someone else?" style="arrow"]Royal Skies miles can only be earned by the member who is travelling, regardless of who bought the ticket.[/vc_toggle][/vc_column][/vc_row][vc_row][vc_column][/vc_column][/vc_row]
[post_title] => Claim Missing Mileage
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Log in to your Royal Skies account and submit the "Claim Missing Miles" form.
All you need is your travel date and
Airline reservation reference, or
E-ticket number, or
Origin and Destination
[/vc_column_text][vc_empty_space height="20px"][vc_column_text]Once a claim has been submitted, please allow up to 8 working weeks to be processed.[/vc_column_text][vc_empty_space height="20px"][vc_column_text]All missing mileage claims can be submitted if travel is within 6 months of the claim date.[/vc_column_text][vc_empty_space height="20px"][vc_column_text]To make sure you always receive Royal Skies miles earned,
Make a reservation as per passport and per Royal Skies profile name
Include your membership number in your reservation
[/vc_column_text][vc_empty_space height="10px"][vc_toggle title="I just joined Royal Skies. Can I claim missing mileage?" style="arrow"]Yes, you may claim missing mileage if the travel is within 6 months.[/vc_toggle][vc_toggle title="I just joined Royal Skies. Will I earn status miles for my past flights?" style="arrow"]Yes, status miles will be earned for flights taken before your enrolment date.[/vc_toggle][vc_toggle title="How long does it take for my Missing Mileage Claim request to be processed?" style="arrow"]Please allow up to 8 working weeks for the claim to be processed.[/vc_toggle][vc_toggle title="I received a name surname mismatch error when submitting a claim online." style="arrow"]If you received a name surname mismatch error, this is due to the name on the reservation and Royal Skies profile being different.
Please complete the Membership Profile Update form to update your name as per passport.[/vc_toggle][vc_toggle title="I received a passenger not found on flight error when submitting a claim online." style="arrow"]Some or all of the details submitted are incorrect. Please check and resubmit the claim online once more.[/vc_toggle][vc_toggle title="Can I earn Royal Skies miles for the ticket I bought for someone else?" style="arrow"]Royal Skies miles can only be earned by the member who is travelling, regardless of who bought the ticket.[/vc_toggle][/vc_column][/vc_row][vc_row][vc_column][/vc_column][/vc_row]
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Claim Missing Mileage - Thailand
I received a passenger not found on flight error when submitting a claim online.
Some or all of the details submitted are incorrect. Please check and resubmit the claim online once more.
Can I earn Royal Skies miles for the ticket I bought for someone else?
Royal Skies miles can only be earned by the member who is travelling, regardless of who bought the ticket.
Please be informed transit at Brunei International Airport is currently not permitted. Guests are advised not to make bookings through a multiple city search that require a transit. Guests will not be permitted to board if travel restriction criteria and government approvals are not met. For further information please click here.
Requests for a full refund into a RB credit voucher or rebooking to a new travel date is applicable for all existing or new flights booked for travel until 31 October 2022. This only applies to guests on affected flights. Please contact your nearest RB Customer Service Centre for assistance.
Please note that during this time, print-at-home boarding passes are only available for certain flight departures. Kindly proceed to check-in counters for entry/exit approval verification and boarding pass collection. Check-in counters at the airport open three (3) hours prior to scheduled departure. It is our guests' responsibility to ensure they meet the strict travel criteria and have all appropriate approvals and documentations to enter/depart any country. Without these, RB is not permitted to allow guests to travel inline with international air transport regulations. Visit our Travel Advisory page for more information.