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Contact Us

RB Customer Service Centre’s Call line is currently receiving a large influx of calls and emails resulting to delayed responses from the team.

We advise that guests who purchased tickets via travel agents to contact their respective travel agents directly and for urgent matters, you may visit our Customer Service Centre at RB Plaza in Bandar Seri Begawan.

We apologise for any inconveniences caused and we appreciate your patience and understanding.

Need to get in contact with us?

Details: GSA – Passenger
Address: Miramar Service (Thailand) Co Ltd,
No. 1429 Soi Ladprao 94 (Pinjamitr),
Ladprao Road, Phlapphla, Wang Thonglang,
Bangkok 10310, Thailand
Business Hours: Monday – Friday: 0830hrs – 1730hrs
Saturday, Sunday & Public Holiday: Closed
Telephone:
(+66) 2934 5258-59
Email:
Cargo
Address:
AVIATION SOLUTIONS CO., LTD.
42, 5th Floor,
Soi Soonvijai 4,
Bangkapi, Hui Khawan
Bangkok 10310
Thailand
Telephone:
+66 2 017 4399 ext 8532, 8513
Email:

 

Head Office
Address: Royal Brunei Airlines Sdn Bhd
PO Box 737
Bandar Seri Begawan BS 8671
Brunei Darussalam
Telephone: +673 2212222
Fax: +673 2240500

Send your enquiry to us with our online form

If you would like to send feedback or an enquiry you can do so via our online form. Queries will be sent to the specific department to help you directly.