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Frequently Asked Questions

Charges and Fees

My travel plans have changed. Are there any fees imposed?

Yes, fees may apply based on the booking class of your ticket and may differ from country to country.
Please check your ticket conditions for exemptions.

Type of change RB Super Saver RB Saver RB Value RB Flexi Business Saver Business
Date/Time Change BND120 BND75 BND40 Free of Charge BND75 Free of Charge
PLUS any fare difference
No Show Fee BND100 BND100 BND100 BND100 BND200 BND200
Re-issuance Fee Through Manage My Booking: Free of Charge Through Brunei RB Office: Admin fee of BND30 For other RB offices, local fee applies.
Type of change
Date/Time Change
PLUS any fare difference
No Show Fee
Re-issuance Fee
RB Super Saver
BND120
PLUS any fare difference
BND100
Through Manage My Booking: Free of Charge Through Brunei RB Office: Admin fee of BND30 For other RB offices, local fee applies.
RB Saver
BND75
PLUS any fare difference
BND100
Through Manage My Booking: Free of Charge Through Brunei RB Office: Admin fee of BND30 For other RB offices, local fee applies.
RB Value
BND40
PLUS any fare difference
BND100
Through Manage My Booking: Free of Charge Through Brunei RB Office: Admin fee of BND30 For other RB offices, local fee applies.
RB Flexi
Free of Charge
PLUS any fare difference
BND100
Through Manage My Booking: Free of Charge Through Brunei RB Office: Admin fee of BND30 For other RB offices, local fee applies.
Business Saver
BND75
PLUS any fare difference
BND200
Through Manage My Booking: Free of Charge Through Brunei RB Office: Admin fee of BND30 For other RB offices, local fee applies.
Business
Free of Charge
PLUS any fare difference
BND200
Through Manage My Booking: Free of Charge Through Brunei RB Office: Admin fee of BND30 For other RB offices, local fee applies.

Are there any cancellation fees?

Cancellation fees may be applied based on the booking class of your ticket and may differ from country
to country. Please check your ticket conditions for exemptions.

Are there any refund fees?

Yes, fees may apply based on the booking class of your ticket and may differ from country to country.
Please check your ticket conditions for refund policies.
As a guide, see fees below:

Departure City Fees
Bangkok THB2,000
Brunei BND150
Dubai AED150
Ho Chi Minh City USD50
Hong Kong SAR China HKD450
Indonesia USD50 / IDR1,350,000
Hong Kong SAR China HKD450
Jeddah SAR100
Kota Kinabalu MYR200
Kuala Lumpur MYR300
Kuching MYR200
London GBP150
Manila USD100
Melbourne From AUD150
Seoul KRW50,000
Shanghai CNY500
Singapore SGD100
Taipei TWD1,500

Contact your nearest Royal Brunei Airlines office for more information.