Contact Us

We’re currently experiencing extremely high call volumes. Please refrain from calling unless you’re travelling in the next 72 hours so we can help those needing urgent rebooking. In the event that our local offices are closed (for walk-ins or operationally) due to respective government guidelines, kindly check our temporary contact information here under Contacting Us. If you are travelling in the next 72 hours, contact Brunei Customer Service Centre.

Need to get in contact with us?

RB – Passenger Reservations and Ticket Sales
Address:
ROYAL BRUNEI AIRLINES
49 Cromwell Road,
London SW7 2ED,
England, United Kingdom.
Working Hours
Monday to Friday: 0900hrs to 1730hrs
Saturday and Sunday: Closed
Telephone:
+44 2075 846660 (Reservations & Admin Only)
+44 2075 849939 (Commercial Enquiries Only)
+44 2075 846846 (Accounts)
+44 2075 898945 (Sales & Reservations)
+44 2075 819279 (Administration Enquiries Only)
Email:
Cargo
Address:
GLOBE AIR CARGO LTD
1st Floor, Building 550,
Shoreham Road East,
Hounslow, TW6 3UA
Telephone:
+44 208 757 4730
Email:

Head Office:

Address: Royal Brunei Airlines Sdn Bhd
PO Box 737
Bandar Seri Begawan BS 8671
Brunei Darussalam
Telephone: +673 2212222
Fax: +673 2240500

Send your enquiry to us with our online form

If you would like to send feedback or an enquiry you can do so via our online form. Queries will be sent to the specific department to help you directly.