Contact Us | Royal Brunei Airlines

Important:

18-FEB COVID-19 Update: New Operating Schedule Read More

Select Your Location

We’re currently experiencing extremely high call volumes. Please refrain from calling unless you’re travelling in the next 72 hours so we can help those needing urgent rebooking. In the event that our local offices are closed (for walk-ins or operationally) due to respective government guidelines, kindly check our temporary contact information here under Contacting Us. If you are travelling in the next 72 hours, contact Brunei Customer Service Centre.

Need to get in contact with us?

	Customer Sales Plaza
Address	Royal Brunei Airlines RBA Plaza, Jalan Sultan Bandar Seri Begawan BS8811 Brunei Darussalam
Telephone	(673) 221 2222
Skype
Business Hours	Monday to Saturday: 8am to 4:45pm Sunday & Public Holiday: Closed Fridays closed from 12pm to 2pm

	Customer Call Centre
Address	Royal Brunei Airlines, RBA Plaza, Jalan Sultan Bandar Seri Begawan BS8811 Brunei Darussalam
Telephone	(673) 221 2222
Skype	Rb_Customer_skype_care_1 Rb_Customer_skype_care_2
Business Hours	Monday to Saturday: 7am to 10pm Sunday: 7am to 5pm Public Holiday: 7am to 10pm Fridays closed from 12pm to 2pm

	Royal Skies
Address
Telephone	(673) 236 7833
Email	[email protected]
Business Hours	Monday to Friday: 8am to 5pm Saturday, Sunday & Public Holiday: Closed Fridays closed from 12pm to 2.15pm

	Customer Sales Airport
Address	Departure Hall, Brunei International Airport
Telephone	(673) 236 7761
Email
Business Hours	Monday to Saturday: 8am to 9:30pm Fridays closed from 12pm to 2pm Public Holiday(Monday to Saturday) : 8am – 9.30pm Public Holiday(Sunday) : 8am – 4.30pm

	RB Cargo
Address	RB Campus, Lily Building Jalan Kustin, Berakas B.S.B, Brunei Darussalam
Telephone	(673) 236 7639
Fax	(673) 224 0500 ext. 2785/6
Email	[email protected]

	RB Charter
Address	For any enquiries regarding charter services, you may contact us at [email protected]
Telephone
Fax
Email

	Head Office
Address:	Royal Brunei Airlines Sdn Bhd PO Box 737 Bandar Seri Begawan BS 8671 Brunei Darussalam
Telephone:	(673) 2212222 (Call Centre) (673) 236 7761 (Ticket Sales Office Airport)

Send your enquiry to us with our online form

If you would like to send feedback or an enquiry you can do so via our online form. Queries will be sent to the specific department to help you directly.

Enquiry Form