The best part about earning Miles is when you get to redeem them. Choose from redeeming a reward flight, reward upgrade, extra baggage allowance or Sky Lounge access at Brunei International Airport.
Please be informed transit at Brunei International Airport is currently not permitted. Guests are advised not to make bookings through a multiple city search that require a transit. Guests will not be permitted to board if travel restriction criteria and government approvals are not met. For further information please click here.
Requests for a full refund into a RB credit voucher or rebooking to a new travel date is applicable for all existing or new flights booked for travel until 31 March 2022. This only applies to guests on affected flights. Please contact your nearest RB Customer Service Centre for assistance.
Please note that during this time, print-at-home boarding passes are temporarily unavailable. Kindly proceed to check-in counters for entry/exit approval verification and boarding pass collection. Check-in counters at the airport open two (2) hours prior to scheduled departure. Online/mobile check-in remains unavailable for flights departing to Singapore. It is our guests' responsibility to ensure they meet the strict travel criteria and have all appropriate approvals and documentations to enter/depart any country. Without these, RB is not permitted to allow guests to travel inline with international air transport regulations. Visit our dedicated COVID-19 page for more information.
Fully vaccinated Australian citizens, permanent residents and eligible visa holders can travel to and from Australia without needing to apply for a travel exemption. Immediate family members of Australian citizens, permanent residents or New Zealand citizens usually resident in Australia who do not hold an eligible visa must provide proof of relationship before travel by submitting an exemption request through the Travel Exemption Portal.
However, all guests arriving in Australia who do not meet the criteria will be subjected to Australia's travel restrictions and state or territory quarantine requirements of the jurisdiction where they come into Australia.
If you do not meet the criteria and wish to travel to Australia, please do not hesitate to contact Royal Brunei Airlines to make arrangements. Please take note that you may be denied check-in if you do not meet the criteria.
Please note it is our guests' responsibility to ensure they read and meet the travel criteria and have all appropriate approvals and documents. Without this RB is not permitted to allow guests to travel in-line with international air transport regulations.