Important:

  • Unserviceable conveyor belt at Brunei Internationa... Read More
  • Alternative flight path for RB flights to/from Lon... Read More
  • IATA Resolution 830D - Providing Contact Details d... Read More
X

Frequently Asked Questions

Family Plus Membership

What is Family Plus?

Family Plus is a family membership programme for Royal Skies members.

How many family members are allowed under Family Plus?

A maximum of 8 family members is allowed.

Who can be part of the family membership?

Parents and children can be part of the family membership.

How can I register my family with Family Plus?

You can register by completing the Family Plus Registration Form.

Are my family members required to have a Royal Skies membership?

Yes, all family members must be a Royal Skies member.

Do I need to stay at the same address to be registered in the family membership programme?

Yes, you need to be registered under the same residential address.

Will all Royal Skies miles earned be automatically transferred to the Lead Account Holder membership account?

Yes, all Royal Skies miles earned will be automatically transferred.

Will my existing Royal Skies miles be automatically transferred to the Lead Account Holder membership account?

No, only all Royal Skies miles earned after the family membership registration will be automatically transferred.

Will Royal Skies miles earned from partner activities be transferred automatically to the Lead Account Holder membership account?

Yes, Royal Skies miles earned from partner activities will be automatically transferred.

Will my tier miles and sector be transferred to the Lead Account Holder membership account?

Yes, tier miles and tier sector earned will be transferred to the Lead Account Holder membership account.

Can you send flight and status miles credits back to the Family member membership account?

No, flight miles and status miles cannot be returned back to the family member membership account.

What benefits will I receive with Family Plus?

For detailed information on Family Plus benefits, please visit Family Plus.

Can I choose to leave my current Family Plus membership?

You may terminate your membership to the Lead Account Holder at any time by giving written notice to Royal Skies at [email protected]

Can I nominate a new Lead Account Holder for Family Plus membership?

A new Lead Account Holder can be nominated with the agreement of all family members.

How many family plus membership can I be part of?

A Royal Skies member can be part of one (1) family plus membership at one time

Can I choose to be part of another family plus membership?

Yes, you may. Please email Royal Skies at [email protected] to end your current family plus membership before registering for a new family plus membership.

Will I receive a new membership card?

No, please use your existing membership card.

Can I transfer my existing balance to the Lead Account Holder?

Yes, you may. Please email Royal Skies at [email protected] for further assistance.

Is there a service fee for miles transfer between family members and Lead Account Holder membership accounts?

Each family member will receive two (2) complimentary transfers. Each transfer thereafter will incur a service fee of USD20.