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Frequently Asked Questions

Special Services

Can I select my meal while redeeming a flight online?

After you have redeemed your ticket, you select your meal through Manage Your Booking Your special meal requests must be made at least 24 hours prior to departure.

Can I purchase travel insurance if I have purchased a redemption ticket?

If you wish to purchase travel insurance for your redemption ticket, please contact your nearest Royal Brunei Customer Service Centre.