Miles & Money
What is Royal Skies Miles & Money?
Royal Skies (RS) Miles & Money is a service for RS members allowing them to utilise their RS Miles to purchase flights on RB in combination with cash payment.
What are the benefits of paying with my Royal Skies miles?
When you use your Royal Skies miles to pay for tickets, you pay less with money and have better utilization of expiring RS miles.
What are the minimum Royal Skies miles required for Miles & Money?
A minimum of 1,150 Royal Skies miles is required to pay for tickets.
Where is Miles & Money payment option available?
It is currently available for flights departing Bangkok or payment made in Thai Baht only. We will provide an update once it becomes available for other destinations. Should you require any assistance, please contact RB’s 24/7 Brunei Customer Service Centre.
Where can I book a Miles & Money ticket?
It is currently available for booking online through www.flyRB.com or RB Travel App for flights departing Bangkok only. Should you require any assistance, please contact RB’s 24/7 Brunei Customer Service Centre.
Can I earn Royal Skies miles for a Miles and Money ticket?
Yes, Miles & Money tickets are eligible for mileage accrual. The number of Royal Skies miles earned will be in proportion to the money amount paid with your credit or debit card excluding taxes. If the full fare amount was paid with Royal Skies miles, no Royal Skies miles will be earned.
Can my Royal Skies miles pay for tickets for my family members and friends?
Yes, please ensure that your family members and friends are nominated as either your family member or nominee in your Royal Skies account.
Can my Royal Skies miles pay for all types of fares?
No. Miles & Money is not available for codeshare, Interline, Group, Airline Privilege Fare, Corporate Fare and any ticket that includes a segment not operated by Royal Brunei Airlines.
Can my Royal Skies miles pay for all related taxes on my flight award ticket or flight upgrade?
No, Royal Skies miles cannot be utilised to pay for the taxes and fuel surcharges associated with award tickets and flight upgrades.
Can I redeem a flight upgrade if I purchased a Miles & Money ticket?
Yes, flight upgrade redemption is available for a Miles & Money ticket.
Can my Royal Skies miles pay for all related taxes of the tickets purchased?
No, RS miles cannot be utilised to pay for all related taxes of the tickets purchased.
If I have already purchased a ticket from Royal Brunei, can I pay my fare difference using Miles and Money?
No, Royal Skies miles cannot be used to pay for any fare difference or change fee from an existing commercial purchased ticket.
Can I use miles from another frequent flyer programme to pay for my ticket on Royal Brunei Airlines?
No, only Royal Skies miles can be used to pay for tickets on Royal Brunei Airlines.
If I decide to cancel the Miles & Money ticket, will I get refund in both cash and miles?
Yes, as long as your ticket conditions allow for a cancellation and refund. Do note that relevant fees will apply and expired Royal Skies miles cannot be refunded.
What is the validity of Miles & Money ticket?
It is the same as commercial tickets, which is subject to the fare validity.
What are the conditions of my Miles & Money ticket?
Please check your ticket conditions for any fees and charges imposed. Fees may apply based on the booking class of your ticket and may differ from country to country.
Can I change the date of travel after my ticket has been issued which is paid with RS Miles & Money?
Yes, any charges will be subject to the next fare available in your intended changed date with fare difference and local admin fee applies.
Can I pay with Royal Skies miles if I’m not a Royal Skies member?
No, only Royal Skies members can earn Royal Skies miles from tickets purchased on Royal Brunei Airlines and use them to pay for tickets.