常見問題

Please be informed transit at Brunei International Airport is currently not permitted. Guests are advised not to make bookings through a multiple city search that require a transit. Guests will not be permitted to board if travel restriction criteria and government approvals are not met. For further information please click here.

航班受影響之旅客可申請全額退款至RB代金券；或重新預定旅行日期於 2022 年 10月 31 日前的所有航班。本措施僅限於航班受到影響之旅客適用。此措施僅適用於航班受影響之旅客。請與您最近的RB客戶服務中心聯繫，由專人替您服務。

Please note that during this time, print-at-home boarding passes are temporarily unavailable. Kindly proceed to check-in counters for entry/exit approval verification and boarding pass collection. Check-in counters at the airport open three (3) hours prior to scheduled departure. It is our guests' responsibility to ensure they meet the strict travel criteria and have all appropriate approvals and documentations to enter/depart any country. Without these, RB is not permitted to allow guests to travel inline with international air transport regulations. Visit our dedicated COVID-19 page for more information.