Online Error FAQ:
What should I do if I encounter issue or error when I make my booking online?
- Please send an email with the following information to [email protected]
- A screenshot of the error
- Your flight details
- One way or return
- Departure city and arrival city
- Departure date and arrival date
- Please write on “Online Error” as the email subject line
What should I do if I cannot add services such as seats and baggage when I manage my booking?
- Please send an email with the following information to [email protected]
- A screenshot of the error
- Your details
- Booking reference/PNR
- Last name
- Please write on “Online Error” as the email subject line
What should I do if I encounter an issue or error during online check-in?
- Please send an email with the following information to [email protected]
- A screenshot of the error
- Your details
- Booking reference/PNR
- Last name
- Please write on “Online Error” as the email subject line
