Stay in Empire with RB
Airport Transfer
What is the cost of an airport transfer?
The saloon car airport transfer is BND 40 per journey.
The luxury car airport transfer is BND 70 per journey.
How many passengers can the saloon car/ the luxury accommodate?
Both car accommodates two to three guests, depending on luggage.
Are airport transfer rates charged per journey or per person?
Rates are charged per journey.
Is there an additional service charge?
Yes. All rates are subject to an additional 10% Service Charge.
As Directed Chauffeur Service (Private Car Hire)
What are the saloon car/ the luxury car rates for chauffeur service?
BND 105 for three hours and BND 250 for up to ten hours.
BND 195 for three hours and BND 550 for up to ten hours.
How many guests can these vehicles accommodate?
Both saloons and luxury vehicles fit two to three guests, depending on luggage.
Is the chauffeur service subject to a service charge?
Yes. All chauffeur service rates include an additional 10% Service Charge.
Accommodation
How will I know if my booking at Empire Hotel has been confirmed?
You will receive an email confirmation from RB Call Centre with the details of your room booking.
How can guests check the price for additional nights?
Additional night rates are listed on the Empire’s website.
Room only rates are subject to a 10% Service Charge.
Are room rates inclusive of breakfast?
No. Rates shown are room-only.
Hotel Breakfast
What are the breakfast hours?
Breakfast is served daily from 6:30a.m. to 11:00a.m.
What is the breakfast price?
BND 28 per adult. Children (12 years and below) receive a 50% discount.
Facilities at The Empire
What facilities are highlighted?
Guests can enjoy the Golf Course and Spa.
Are golf and spa services charged separately?
Yes. Charges vary based on selected services.
Check-In & Check-Out
What is the check-in time?
Standard check-in is 2:00 PM.
What is the check-out time?
Standard check-out is 12:00 PM.
Are early check-in or late check-out options available?
Yes, subject to availability. Additional fees may apply.
Stay Flexibility
Can guests choose which night to stay at The Empire?
Yes. Guests may stay on any night of their choice, with no restrictions.
Blackout Periods
Are there blackout dates?
No blackout dates has been advised to date.
Cancellation Policy
Is there any cancellation fee?
Cancellations must be informed to RB/GSA offices or directly to the hotel at least 48 hours before arrival in Brunei (BWN). Late cancellations may result in charges.
No-Show Policy
Is there a no-show fee?
A no-show charge may apply depending on booking terms. Guests should refer to their reservation conditions or confirm with RB/GSA or the hotel.