Frequently Asked Questions

Baggage

What is the checked baggage allowance on Royal Brunei Airlines flights?

Royal Brunei Airlines offers free checked-in baggage allowance of 40kg for Business Class guests and at least 30 kgs for Economy Class guests.
Please note that due to health and safety regulations, a single piece of luggage may not weight more than 32kg.

What is the cabin baggage allowance on Royal Brunei Airlines flights?

Business Class guests are entitled to two pieces of cabin baggage. Each piece should weigh no more than 7kg and the combined weight of both pieces should not exceed 12kg.

Economy Class guests are entitled one piece of cabin baggage not exceeding 7kg.

For more information on dimensions and weight, you may visit our Cabin Baggage page.

Where do I find information on whether an item I wish to pack is prohibited?

You may find prohibited and restricted items on Baggage Prohibition and Restrictions.

How can I check the status of my mishandled/lost baggage?

At Royal Brunei Airlines, we pride ourselves with delivering the best service. It is unfortunate that your baggage is mishandled or lost. To track your baggage, you may visit Baggage Tracing.