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Frequently Asked Questions

Royal Skies Refund

Can I refund my unused award ticket?

Yes, you may, at a nominal fee. Please complete the Redeposit of Unused Award form and email to Royal Skies at [email protected]

What is the service fee for redeposit of unused award?

For Economy tickets, a service fee of USD50 or 5,000 miles will apply. For Business class, a service fee of USD25 or 2,500 miles will apply. Miles will only be re-deposited into your Royal Skies account if they are still valid and have not expired.